Summary
Overview
Work History
Education
Skills
MASTER THESIS
PUBLICATIONS
LANGUAGES
Certification
Timeline
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Manish Gopal S

Bengaluru

Summary

A detail-oriented graduate interested in business analysis and data-driven decision-making. Eager to apply analytical skills by understanding business needs, communicating with stakeholders, and conducting research. Looking forward to contributing through reports and analyses while growing in a dynamic organization.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cloud Tech Support S/W - Hilton

Accenture
09.2022 - 02.2023
  • Provided technical support for cloud-based software used by Hilton, troubleshooting issues and ensuring smooth service delivery to enhance client satisfaction.


Senior Helpdesk Support Technician - AT&T

DXC Technology
05.2021 - 07.2022
  • Provided technical support and troubleshooting for the AT&T project, ensuring smooth IT operations and timely issue resolution to maintain high user satisfaction.


Education

MBA - Business Analytics

Jain CMS Business School(Deemed-to-be-university)
Bengaluru, India
05.2025

Bachelor of Engineering(BE) - Electrical and Electronics Engineering

New Horizon College Of Engineering
Bengaluru, India
09.2020

Skills

  • Microsoft Excel
  • Machine Learning
  • Microsoft Power Bi
  • Python
  • SQL
  • Tableau
  • VM Ware
  • R Studio

MASTER THESIS

  • ChatGPT as Unconscious English Learning Tool: An Explorative Study (08/2023 - 05/2025)
  • Researched the use of ChatGPT as an unconscious English learning tool, showing its role in enhancing vocabulary retention and performance through adaptive learning, while addressing challenges like over-reliance and ethical concerns.

PUBLICATIONS

  • ChatGPT as Unconscious English Learning Tool: An Explorative Study (08/2025 - 05/2025)
  • April 2025(Volume 9, Issue 4) International Journal of Scientific Research in Engineering and Management (IJSREM)

LANGUAGES

English - Full Professional Proficiency
Tamil - Native or Bilingual Proficiency
Kannada - Limited Working Proficiency
French - Elementary Proficiency

Certification

  • Quadcopter Workshop - February 2018
  • IOT using Node MCU Training - February 2018
  • Application of MATLAB and SIMULINK in electrical Engineering Training - October 2018

Timeline

Cloud Tech Support S/W - Hilton

Accenture
09.2022 - 02.2023

Senior Helpdesk Support Technician - AT&T

DXC Technology
05.2021 - 07.2022

MBA - Business Analytics

Jain CMS Business School(Deemed-to-be-university)

Bachelor of Engineering(BE) - Electrical and Electronics Engineering

New Horizon College Of Engineering

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