Manish Gupta
Hyderabad
Summary
Motivated professional offers several years of experience leading cross-functional teams and completing projects on-time. Seamlessly manages workloads and meets challenging deadlines and quality benchmarks. Strong understanding of common web technologies, languages, and frameworks.
Overview
3
3
years of professional experience
Work History
Software Engineer
Quest Global Engineering services
Banglore
03.2021 - 07.2022
- Analyzed user requirements to develop software solutions and created technical specifications.
- Implemented automated build and deployment processes for applications with CI and CD tools.
- Monitored system performance and troubleshoot issues in production environment.
- Collaborated with cross-functional teams to ensure quality assurance throughout the development process.
- Developed, tested, debugged and documented software programs using C++, MFC and HTML and CSS.
- Conducted unit tests on code modules to verify accuracy and functionality of program logic.
- Provided technical support to customers regarding product usage and troubleshooting issues.
- Proposed innovative ideas for enhancing existing applications based on industry trends.
- Implemented robust code in multiple programming languages including Java, C++, and Python.
Process Associate
Coginzant
HYDERABAD
02.2021 - 03.2021
- Monitored performance metrics to measure process effectiveness and suggest modifications as needed.
- Performed data entry tasks to update customer records and maintain accuracy of information.
Process Executive
INFINX PVT LTD
HYDERABAD
02.2019 - 02.2020
- Answered customer inquiries over the phone and via email.
- Provided accurate, valid, and complete information to customers.
- Resolved customer complaints promptly and professionally.
- Built sustainable relationships of trust through open communication with customers.
- Assisted customers in navigating through website features and functions to locate desired information or products.
- Maintained a detailed record of all customer interactions, transactions, comments, and complaints.
Education
Bachelor of Technology -
Vignan Institute of Technology And Aeronautical En
HYDERABAD06-2020
Skills
- Code Development
- Efficient data management
- Feature and Application Implementation
- Virtualization Technologies
- Database Management
- Customer-Centric Approach
- Fluent in C, C, JAVA
- Design and development
Accomplishments
- National award winner for the best player in Volley Ball
Timeline
Software Engineer
Quest Global Engineering services
03.2021 - 07.2022
Process Associate
Coginzant
02.2021 - 03.2021
Process Executive
INFINX PVT LTD
02.2019 - 02.2020
Bachelor of Technology -
Vignan Institute of Technology And Aeronautical En
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