MANISH JOSHI
Senior Accounts Manager
Summary
Experienced with account management, client relationship building, and financial strategy. Utilizes strategic planning to optimize account processes and enhance client satisfaction. Track record of leading teams and driving revenue growth through effective management and innovative solutions.
Overview
13
13
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Senior Accounts Manager
American Business Solutions Infotech Pvt. Ltd.
01.2025 - Current
- Increased revenue for the company through strategic upselling and cross-selling initiatives.
- Mentored junior account managers, fostering their professional growth and skills development within the company.
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
- Developed deep knowledge of customer businesses and relationship to company objectives.
- Managed high-profile accounts with precision, ensuring timely delivery of services and prompt resolution of any issues.
- Optimized resource allocation by prioritizing tasks based on urgency, complexity, and potential impact on revenue generation.
- Strengthened internal controls through regular audits and adherence to regulatory requirements.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Negotiated favorable terms with vendors, resulting in significant cost savings for the company.
- Enhanced budget management by implementing expense tracking and cost reduction strategies.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Optimized cash flow with diligent monitoring of accounts receivable and payable.
- Recorded, classified and summarized financial transactions and events in accordance with accounting principles.
- Examined accounts and records and computed tax returns according to prescribed rates, laws and regulations.
Senior Customer Care Executive
Teleperformance Global Service India Pvt Ltd.
11.2023 - 01.2025
- Identify customer service channels and solutions for managing customers' concerns.
- Monitor responses to customer requests and queries to minimise gaps in customer service delivery.
- Support audit surveillance on service quality process flow.
- Update service quality process flows according to changes in standards and certifications.
- Propose creative methods to improve business processes.
- Organise communication and sharing sessions on good work practices.
Senior Accounts Manager
Satyam Food Processing Company
11.2021 - 11.2023
- Monitoring the efficiency of existing accounting procedures and ensuring they comply with the latest government regulations.
- Reviewing financial documents to resolve any discrepancies and irregularities.
- Providing guidance on revenue enhancement, cost reduction and profit maximization.
- Preparing and analyzing financial statements like cash flow statement, balance sheet and profit and loss statement.
- Submitting annual tax returns and returns for other regulatory compliances like GST, TDS, etc.
Teacher
Private Coaching Institutes
04.2012 - 12.2020
- Teaching various subjects like Accounting and Mathematics to students of various grades i.e. X, XII and Graduation.
- Managing day to day activities of entire coaching institute.
- Managing time schedule of multiple faculties for different classes.
- Payroll and fee collection management of the coaching institute.
Education
Master of Commerce -
Indira Gandhi National Open University
Bachelor of Commerce (Honors) - undefined
University Of Delhi
Skills
Patience
Certification
Diploma in Financial Accounting, Indian Institute of Technical Education
Interests
Reading books and articles
Practicing yoga
Gaming and solving puzzles
Travelling and making connections
In my free time I enjoy watching the news and documentaries in order to keep myself informed about current affairs and the latest developments on the international market I also enjoy travelling, reading the Economist and Socializing with my family and friends
Timeline
Senior Accounts Manager
American Business Solutions Infotech Pvt. Ltd.
01.2025 - Current
Senior Customer Care Executive
Teleperformance Global Service India Pvt Ltd.
11.2023 - 01.2025
Senior Accounts Manager
Satyam Food Processing Company
11.2021 - 11.2023
Teacher
Private Coaching Institutes
04.2012 - 12.2020
Bachelor of Commerce (Honors) - undefined
University Of Delhi
Master of Commerce -
Indira Gandhi National Open University
Similar Profiles
Ankeit DeshmukhAnkeit Deshmukh
Financial & Legal Analyst at American Infosource Business Solutions Pvt. LtdFinancial & Legal Analyst at American Infosource Business Solutions Pvt. Ltd
Nitin RathourNitin Rathour
Customer Support Executive at Business Alert Infotech Pvt. LtdCustomer Support Executive at Business Alert Infotech Pvt. Ltd
Dhairya GaurDhairya Gaur
Business Analyst at Verdant Infotech Solutions Pvt. Ltd. (now Evizot)Business Analyst at Verdant Infotech Solutions Pvt. Ltd. (now Evizot)
Ryan ToledoRyan Toledo
Senior Accounts Manager at Fuze Logistics ServicesSenior Accounts Manager at Fuze Logistics Services
Samantha HolaSamantha Hola
Senior Accounts Manager at C&C ELITESenior Accounts Manager at C&C ELITE