Manish Kapoor

• End to End Implementation of Microfocus Ucmdb & Asset Manager for the customers, including capturing requirement, planning, designing solution architecture, implementation and post implementation support.
• Provided guidance and assistance to the team members on understanding the functionality of the Discovery & Asset Manager tool and performing customization to meet the customer requirements.
• Experience in leading a team to manage the implementation and post implementation support of Asset Discovery for the customers.
• Defining and building complex and customized Reconciliation Rules to ensure the accuracy and consistency of data in Ucmdb.
• Identify risks and issues associated with the CMDB/Discovery infrastructure deployment. Develop and lead execution of the technical risk management plan for the solution to be implemented.
• Ensuring that installation and configuration of the Mid Servers for discovery ensuring it is done in compliance with the Internal Security Guidelines of the customer as well as optimally using the resources for Discovery.
• Defining architecture Mid-Server placement and sizing for discovery support.
• Installation of UCMDB server, probes (10.11, 10.20,10.33,11 & 11.05) & Microfocus Asset Manager 9.71, Webclient, Web browser, ConnectIT 9.7,DDMI. Implemented and configured UD, along with the CUP, Content Pack along with applying regular patches to fix known issues or implementing enhancements over Windows and Unix OS platforms.
• Provided secondary training to team members regarding discovery and troubleshooting issues in the Micro Focus Discovery Tool.
• Worked on defining Mid-Server placement and the complete infrastructure, sizing of the Universal Discovery application for discovery support.
• Integration of Discovery tool with CMDB, Microfocus Asset Manager,MF-NNMI, Solarwindz, Vcenter’ s and internal Amdocs tools using Rest API’s or DB connections.
• Monitored ongoing technical compliance with applicable laws and regulations.
• Performing Agent Based as well as Agent less discovery of Servers (Windows, Unix) and expert in troubleshooting issues related to discovery. Performed network devices discovery as well using SNMP, LLDP,CDP protocols.
• Performing various kinds of Virtualization discovery, including VCenter, VPAR, LPAR, NPAR, Etc.
• Discovery of Oracle Licenses management system (LMS) through Generic DB Protocol (SQL).
• Installation and configuration of BDNA tools (from Flexera) for the hardware and software normalization of the discovery data before sending the same in CMDB.
• Creating different reports through TQL.
• Creating management Zone and doing their respective configurations in the probe.
• Ucmdb- AM Push adapter mappings, customization in XML & Groovy as per the requirement to push metadata into Asset Manager.
• Performed several Ucmdb to AM push adapter upgrades in Dev, Test, UAT and PROD environments.
• POC executed for Flexera & Service Now discovery under guidance of both Vendor.
• Lead team of 2 automation developers for planning all type of automations around Ucmdb, DB's & other tools using Java, powershell & UI-Path.
• Working closely with Software and Hardware Asset Management teams spread across 7 ww sites.
• Providing specific reports from Ucmdb & Asset Manager to SAM team during Internal & External Audits.
• Helping SAM consultants with data to create software counters in Asset Manager tool for big vendors like IBM, Oracle, Microfocus, HP.
• Attended CHAMP training in Gurgaon, provided by Crayon IT solutions.
• Attended BMC Remedy, Microfocus Asset Manager essesntial trainings as well as several other trainings conducted by HP\MF for Ucmdb tool.
• Ucmdb & Asset Manager Implementation during my Tenure with Amdocs on below accounts.

Astro Telecom- Malaysia

Globe Telecom- Phillipines

Bell Telecom- Canada

Sprint Telecom- Champaign (US)

Thryv (yellowpages) - US

Sensis Telecom - Australia

Mtel Telecom- Bulgaria & several other small accounts as well as

Amdocs internal corprate unit