Manish Kerai
Banking Professional
Delhi,Rohini
Summary
JMG I Officer with over 6 years of successful experience in Customer Service and Retail Banking. Recognized consistently for performance excellence and contributions to success in a PSU i.e Punjab National Bank. Strengths in KYC AML,digital banking and problem solving skills backed by training in Zonal Offices and in hand experiences.
Overview
4
4
years of post-secondary education
6
6
years of professional experience
Work History
JMG I Officer
Punjab National Bank
Delhi, Delhi
08.2015 - Current
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Carried out day-day-day duties accurately and efficiently.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
B.Tech - Information Technology
St. Xavier's Senior Secondary School
Delhi 08.2009 - 05.2013
Skills
Officer Training
Compliance of Customer Service Norms
Monitoring Transactions
KYC AML
MS Excel
Timeline
JMG I Officer
Punjab National Bank
08.2015 - Current
B.Tech - Information Technology
St. Xavier's Senior Secondary School
08.2009 - 05.2013