Summary
Overview
Work History
Education
Skills
Interests
Cricket
Work Availability
Timeline
Hi, I’m

Manish Kumar

Finance & Accounts
Delhi
Manish Kumar

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

11
years of professional experience
6
years of post-secondary education
2
Languages

Work History

Radius Synergies International Pvt Ltd
Noida

Assistant Manager
01.2023 - Current

Job overview

  • Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
  • Supervised staff of collectors, monitoring phone calls and letters.
  • Reconciled vendor statements and handled payment complaints or discrepancies.
  • Oversaw daily posting of payments to customer accounts.
  • Visited premises of customers to directly collect payments.
  • Reviewed, researched, and corrected discrepancies and customer concerns.
  • Established procedures for collection of past due amounts.
  • Generated and distributed current statements to customers.
  • Set up and updated customer accounts and CRM with interactions, payments and personal information.
  • Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
  • Contacted clients with past-due payments and actively monitored payments due from clients.
  • Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.

GoodLuck India Steel Tubes Ltd
Sikandrabad

Account Officer
01.2022 - 12.2022

Job overview

  • Responded to requests for information and resolved issues quickly.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Coordinated with internal teams to facilitate prompt delivery of client projects.
  • Liaised with marketing and sales teams to develop targeted campaigns.
  • ● Taking care the Invoices and delivery and registration and follow up for payment.
  • ● Visiting clients to clear the registration formalities and follow the PO guidelines to collect the money against invoice.
  • ● Taking care the PO completion and following up with clients to get certificate and close the site
  • ● Account reconciliation

PineLabs Pvt Ltd
Noida

Account Executive - Payables and Receivables
03.2017 - 12.2021

Job overview

  • Handled day-to-day accounting processes to drive financial accuracy.
  • Maintained records by imaging invoices, debits, and credits.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Developed team communications and information for team motivation meetings.

Shaadi.com
Delhi

Relationship Manager
03.2013 - 01.2017

Job overview

  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.
  • Made customers aware of current and new programs and services.
  • Created training guides and in-person and online training courses to improve customer user experience in online service environment.
  • Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Integral University Lucknow
Luchknow

MBA from Finance & Marketing
04.2017 - 06.2019

University Overview

TGOU
Delhi

BBA from Public Finance
06.2010 - 07.2013

University Overview

Sarvodaya Boys Sr. Sec. School Burari
Delhi

High School Diploma
06.2007 - 04.2008

University Overview

Skills

Recruiting and interviewing

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Interests

Playing Sports

Watching TV

Watching Sports

Surfing Internet

Travelling

Cricket

Cricket

I'm playing cricket since my childhood, not only cricket other outdoor games too, but i grow up in the era of Sachin, Sahwag, Dhoni, Virat, Rohit so got major interest in cricket i enjoy playing as much as watching. 

Availability
See my work availability
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Timeline

Assistant Manager
Radius Synergies International Pvt Ltd
01.2023 - Current
Account Officer
GoodLuck India Steel Tubes Ltd
01.2022 - 12.2022
Integral University Lucknow
MBA from Finance & Marketing
04.2017 - 06.2019
Account Executive - Payables and Receivables
PineLabs Pvt Ltd
03.2017 - 12.2021
Relationship Manager
Shaadi.com
03.2013 - 01.2017
TGOU
BBA from Public Finance
06.2010 - 07.2013
Sarvodaya Boys Sr. Sec. School Burari
High School Diploma
06.2007 - 04.2008

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Manish KumarFinance & Accounts