Manish Kumar
Showroom Manager
Bangalore
Summary
Sales-driven Showroom Manager talented at building exceeding customer expectations and leading effective sales teams. Smart and enthusiastic and always willing to go the extra mile to make the sale. Diligent Showroom Manager known for exceeding store sales goals and coaching employees. A pleasant personality coupled with terrific marketing skills. Pursuing a new role where hard work and an understanding of merchandising displays will be highly valued.
Overview
11
11
years of professional experience
19
19
years of post-secondary education
3
3
Languages
Work History
Showroom Manager
Stylcove Modulars Pvt Ltd.
02.2023 - Current
- Drove business growth by actively seeking new opportunities for partnerships and collaborations within the industry.
- Enhanced online presence by updating website content regularly with engaging visuals showcasing latest products available at the showroom.
- Streamlined the order processing system, reducing errors and increasing overall efficiency.
- Collaborated with company leadership on strategic planning initiatives to optimize profitability and long-term success of the showroom.
- Increased showroom sales by implementing effective visual merchandising strategies and product displays.
- Trained and mentored sales staff to improve their product knowledge and enhance customer service skills.
- Maintained accurate financial records for all transactions within the showroom, ensuring timely invoicing and payment collections from clients.
- Coordinated special events and promotions to showcase new products and drive sales growth.
- Converted leads into loyal customers by offering personalized recommendations tailored to individual needspreferences.
Assistant Manager
Homevista decor & Furnishings Pvt Ltd
11.2021 - 01.2023
- Made appropriate changes and modifications to project plans to meet organizational needs.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Delivered services to customer locations within specific timeframes.
- Developed strong working relationships with staff, fostering a positive work environment
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels
- Collaborated with the management team to develop strategic plans for business growth and improvement
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability
- Implemented staff training programs, enhancing product knowledge and improving customer service skills
- Increased sales through effective merchandising strategies and targeted promotions
Project Head
Homevista decor & Furnishings Pvt Ltd
11.2018 - 10.2021
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Collected and analyzed customer information to prepare product or service reports.
Collections Manager
Bluestone lifestyle and Jewellery pvt ltd
10.2015 - 10.2018
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Coordinated, collected and maintained vendor and organizational records.
- Worked with store employees to develop engaging and aesthetically appealing merchandise displays that drove store traffic.
- Verified contents of inventory loads against Bills of Lading.
Customer Service Representative
Myntra.com
03.2014 - 09.2015
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Collected and analyzed customer information to prepare product or service reports.
CRM Executive
IBM Daksh
01.2013 - 09.2014
- Hired, supervised and coached employees on sales strategies to optimize performance.
- Increased sales through effectively training employees, closely monitoring regional and local markets and managing inventories.
- Implemented systems and procedures to increase sales.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Education
BBA - Business Administration And Management
Karnataka University
Davangere 03.2009 - 12.2012
Associate of Science - Science Education
GM Hallamma College
Davangere, KA 03.2006 - 12.2008
No Degree -
Lourdes Boys High School
Davangere 01.1993 - 12.2005
Skills
Multitasking Abilities
Timeline
Showroom Manager
Stylcove Modulars Pvt Ltd.
02.2023 - Current
Assistant Manager
Homevista decor & Furnishings Pvt Ltd
11.2021 - 01.2023
Project Head
Homevista decor & Furnishings Pvt Ltd
11.2018 - 10.2021
Collections Manager
Bluestone lifestyle and Jewellery pvt ltd
10.2015 - 10.2018
Customer Service Representative
Myntra.com
03.2014 - 09.2015
CRM Executive
IBM Daksh
01.2013 - 09.2014
BBA - Business Administration And Management
Karnataka University
03.2009 - 12.2012
Associate of Science - Science Education
GM Hallamma College
03.2006 - 12.2008
No Degree -
Lourdes Boys High School
01.1993 - 12.2005
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