Manish Kumar
DARBHANGA
Summary
A dedicated professional with 2+ years in ServiceNow development and 1+ years in Java programming. Skilled in ServiceNow customization, scripting, and application development, alongside core Java and RESTful API development. Known for delivering high-quality solutions and collaboration effectively within teams.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Technology Engineer (ServiceNow Developer)
VIRTUSA CONSULTING SERVICES
03.2022 - Current
- Led the creation and management of data sources and ETL (Extract, Transform, Load) processes, ensuring seamless data integration and transformation within the ServiceNow environment
- Designing, configuring, and customizing ServiceNow instances to align with business processes and requirements
- This includes creating modules, tables, forms, fields, UI policies, and business rules
- Oversaw crucial configuration tasks, including script includes, business rules, and client scripts, ensuring consistent system behavior and user experience
- Created comprehensive homepages featuring basic reporting and dashboard elements, enhancing data visualization and providing users with valuable insights
- Successfully upgraded the mid server during ServiceNow instance updates, ensuring seamless compatibility and consistent system performance
- Analyzed and identified system performance bottlenecks, proactively determining strategies for enhancing performance and optimizing the user experience
- Developed and executed scripts to address duplicate records, focusing on maintaining accurate and reliable data within the ServiceNow instance
- Demonstrated expertise in crafting ServiceNow applications, customizing modules, and implementing industry best practices to streamline workflow automation and elevate IT service management processes.
Java / J2EE developer
ALGOBRAINS TECHNOLOGIES PVT LTD
12.2020 - 03.2022
- Installed and configured MySQL database, responsible for creating the necessary database schema to support application data storage
- Developed the front-end view layer using JSTL tags, ensuring seamless presentation of data and user interactions
- Created robust controllers in Spring Boot to handle interactions between the user interface, view layer, and backend business logic
- Designed and developed entity classes to model application data and facilitate efficient data management
- Addressed defects identified by testers, swiftly diagnosing and rectifying issues to maintain application quality and reliability
- Implemented Spring Boot repositories to manage database operations, ensuring smooth data handling and manipulation
- Designed and implemented RESTful web services, enabling communication between various components of the application as well as external services
- Utilized the microservices architectural pattern to design and build applications, promoting modularity and scalability
- Conducted comprehensive testing of web services using Postman, ensuring their functionality, performance, and compatibility.
Education
B.Tech -
KIIT UNIVERSITY
BhubaneswarSkills
- ServiceNow Administration
- ServiceNow
- Extract, Transform, Load (ETL)
- ITSM
- ITAM
- ITOM
- JavaScript
- Web Development
- ITIL Framework
- API integrations
- Problem-solving
- CMDB
- Markup languages like XML and JSON
- Agile Methodologies
- Web API
- Web services
- GlideAjax
- GlideAPI
- Web frameworks (Spring Boot, Hibernate, JPA)
- Service-oriented Architecture/Web services (SOAP/REST)/Microservices
- Constructors
- JVM and Virtual management
- Multithreading and Synchronization
- Abstract classes and Interfaces
- File IO and Serialization
- Collections: list, maps, sets
- Dependency Injection
- MVC architecture
- Core Java
- Spring Boot
- Hibernate
- MYSQL
- ECLIPSE
Certification
- Oracle Cloud Platform Application Integration. Oracle Certified (OCI).
- Master MicroServices with SpringBoot And SpringCloud.
- Scrum Foundation Professional Certification. (SFPC Certified)
- Certified System Administrator (CSA).
- Certified Application Developer (CAD).
- Virtusa Digital Transformation Studio (DTS).
- Oracle Cloud Infrastructure 2024 Generative AI Certified Professional
Projects Details
1) Morgan Stanely –ESM Asset Inventory
• Team Size - 11
• Technology - ServiceNow Administration, JavaScript, Agile Methodologies, CMDB, ITSM
• Description - The ServiceNow MS Asset Inventory project introduces a robust system for managing Microsoft assets across our organization, including software licenses, hardware, and related items. The project's key objectives encompass real-time data visibility, optimized asset utilization, licensing compliance, and streamlined asset management. Utilizing ServiceNow's capabilities, the project offers an intuitive interface, process automation, and seamless integration with IT management processes, aiming to enhance efficiency and decision-making. This initiative reflects our commitment to innovation and process refinement, fostering a technology-driven environment for superior asset management.
2)MARCOBIZ 12.8
• Team Size - 8
• Technology -Java 8, Hibernate JPA and Restful Web Services, My SQL workbench, SpringBoot. • Description - Marcobiz 12.7 revolutionizes customer interaction and business relationships through advanced technology. It centralizes data, enhancing customer engagement and informed decision-making. With tools for streamlined interactions and actionable insights, the project aims to elevate relationships, efficiency, and business success.
Timeline
Technology Engineer (ServiceNow Developer)
VIRTUSA CONSULTING SERVICES
03.2022 - Current
Java / J2EE developer
ALGOBRAINS TECHNOLOGIES PVT LTD
12.2020 - 03.2022
B.Tech -
KIIT UNIVERSITY