Manish Kumar
Summary
Performance –driven and dedicated professional with strong belief in work ethic. Seeking challenging and dynamic position in an organization which provides me the opportunity to leverage my skills and knowledge to grow along with the growth of organization.
Overview
10
10
years of professional experience
Work History
Store Controller
H&M (Hannes and mauritz) Retail ltd.
01.2022 - Current
- Organises and plan the store according to business needs
- Determining the loss and profit of store and meeting all kPIs
- Taking care of all the employee’s right from hiring, training scheduling etc
- Handling all daily operations including promotional activities and Facilities planning
- Managed complete day to day operation for the largest store of India
- Responsible for training and follow up colleagues instore on check out & cash points procedure & store routines linked to the areas of responsibilities
- Ensuring that all the operation are working fine
- Security and cash audit to increasing operating profit for improved overall performance
- Handle & ensure all money handling routines are follows
- Handle all internal and security related information in line with company guidelines
- Responsible for account reconciliation- daily verification all monetary accounts
- Ensuring correct key handling and documentation of it in line with company guideline & routines
- Provide and ensure direct & indirect service on the sales floor and service areas in order to maximize sales
Sales Advisor
H&M (Hannes and mauritz) Retail ltd.
01.2015 - 01.2022
- Worked collaboratively with the management to increase customer satisfaction score by establishing new standard
- Train and coach the team of 24 employees for achievement of company goal
- Take care of customer queries related to billing and services
- Maintain stock on shop floor according to hand book
- Planning team on hourly basis on shop floor
- Making team planner for smooth operation
- Driving sales & Kpis to achieve company goals
- Trained new joinies and brief them about routine and best practices
- Having experience of 5 new store opening in different city of country
- Trained new Store manager, store admin and Area HR
Education
MBA - master in business Administration
J.R.N. Rajasthan Vidyapeeth University
Udaipur, Rajasthan01.2018
Bba - Bachelor of Business Administration
J.R.N. Rajasthan Vidyapeeth University
Udaipur, Rajasthan01.2016
Diploma in retail -
World Class Skill Center
New Delhi, India01.2014
Skills
- Team management
- Time Management
- Leadership
- Lead by example
- Adaptability
- Creativity
- Problem-solving
- Specialization
- Planning and Implementation
- Inventory management
- Training and Development
- Layout creativity
Accomplishments
- Having experience of 5 new store opening in different city of country.
- Trained new Store manager, store admin and Area HR.
Personal Information
- Planning and Implementation
- Inventory management
- Training and Development
- Layout creativity
Timeline
Store Controller
H&M (Hannes and mauritz) Retail ltd.
01.2022 - Current
Sales Advisor
H&M (Hannes and mauritz) Retail ltd.
01.2015 - 01.2022
MBA - master in business Administration
J.R.N. Rajasthan Vidyapeeth University
Bba - Bachelor of Business Administration
J.R.N. Rajasthan Vidyapeeth University
Diploma in retail -
World Class Skill Center
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