Manish Kumar
Bengaluru
Summary
Visionary Director of Quality Assurance with over 12 years of experience leading and innovating QA strategies for high-scale organizations. Exceptional expertise in aligning QA processes with business goals, driving automation, and integrating quality as a key component of Agile/DevOps environments. Skilled in building and managing high-performing teams, delivering quality-focused solutions that significantly reduce defects, enhance operational efficiencies, and improve overall product reliability. Proven track record of leveraging cutting-edge technologies to optimize testing processes and ensure rapid delivery of top-tier products in highly competitive markets.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director of QA / Engineering Manager in Test
CoinSwitch
Bengaluru
07.2021 - Current
- Pioneered the QA strategy for CoinSwitch, overseeing the quality of services for over 300 cryptocurrency exchanges with a focus on scalability and security
- Spearheaded an end-to-end test automation framework, reducing manual efforts by 85% and improving release frequency by 40%
- Drove the integration of machine learning models into the testing process to predict potential failures, enhancing pre-release quality by 30%
- Championed a unified approach to QA, coordinating across 5 product lines and reducing testing silos by 25%
- Led efforts to meet regulatory compliance across global markets, ensuring adherence to financial and security standards while maintaining rapid deployment cycles
- Introduced a continuous feedback loop between QA, Product, and Engineering, reducing communication bottlenecks and accelerating issue resolution time by 20%
- Reduced technical debt by 40% through the adoption of a shift-left approach to testing, ensuring early identification of defects in the development cycle
- Initiated a 'Zero Downtime Deployment' strategy, achieving 99.95% uptime across all platform updates, even during peak transaction periods
- Implemented a QA knowledge-sharing portal, improving team knowledge retention and reducing onboarding time for new engineers by 50%.
Technical Lead in Test
Myntra Jabong
Bengaluru
04.2014 - 06.2021
- Led QA efforts for Myntra’s e-commerce platform, supporting over 10 million daily active users with high performance and low latency requirements
- Achieved a 50% improvement in site performance during peak sales events through a combination of load testing and infrastructure optimization
- Automated over 90% of regression test cases using Selenium and Appium, cutting down release timelines by 35%
- Established a robust incident management process, reducing mean time to resolution (MTTR) by 45% for critical bugs in production
- Designed and implemented a real-time monitoring system for QA metrics, resulting in a 60% improvement in testing visibility across engineering and product teams
- Delivered a multi-platform test strategy that supported web, mobile, and API layers, significantly reducing integration issues by 25%
- Introduced AI-driven test case prioritization, reducing total test execution time by 40% while maintaining test coverage across multiple platforms
- Oversaw the successful migration to a cloud-based testing environment, reducing infrastructure costs by 25% and improving scalability.
Quality Analyst
The Walt Disney Company
Bengaluru
05.2013 - 04.2014
- Ensured adherence to Disney’s global QA standards by implementing a risk-based testing strategy for high-traffic media platforms
- Reduced testing cycle time by 20% through the deployment of cloud-based testing tools, improving collaboration between international teams
- Collaborated with product teams to streamline user acceptance testing (UAT), resulting in faster stakeholder sign-offs and smoother product launches
- Implemented real-time reporting tools for QA metrics, which improved transparency and reduced time-to-decision by 30%.
Executive Test Engineer
Bhilwara Infotechnology Ltd
Bengaluru
06.2010 - 08.2011
- Spearheaded QA efforts for enterprise software solutions, improving scalability and reliability for key business applications
- Reduced the testing cycle from 6 weeks to 3 weeks by introducing automated testing using Jenkins and Selenium
- Facilitated the migration from on-premise to cloud-based QA environments, reducing infrastructure costs by 20% while increasing test coverage by 50%.
Education
Bachelor of Technology - Computer Science
AMC Engineering College
01.2009
Bachelor of Technology (BTech) - Computer Science
Visvesvaraya Technological University
Skills
- Strategic QA Leadership
- Agile/DevOps Implementation
- Test Automation & Innovation
- Large-scale Performance Testing
- Risk Management & Compliance
- CI/CD Pipeline Development
- Global Team Leadership & Mentorship
- Cross-Functional Collaboration
- Vendor & Tool Evaluation
- Data-Driven Decision Making
- Advanced QA Metrics & Reporting
- Organizational Change Management
Certification
- Certified ScrumMaster (CSM)
- ISTQB Certified Tester – Advanced Level
- AWS Certified Solutions Architect – Associate
Leadershipphilosophy
As a QA leader, my approach is grounded in fostering a culture of continuous improvement and innovation. I believe in empowering teams to take ownership of quality, driving collaboration across functions, and leveraging data to make informed, impactful decisions. My focus is on delivering value to customers by ensuring product reliability, performance, and excellence at scale.
References
Available upon request.
Projectsachievements
- QA Transformation at CoinSwitch: Orchestrated the transformation to a fully automated cloud-based testing infrastructure, enhancing testing efficiency and scalability by 40%.
- Global QA Process Standardization: Centralized QA processes across multiple international teams, reducing inefficiencies by 20% and improving consistency across product lines.
- Performance Testing Strategy: Developed a cutting-edge performance testing framework, resulting in 99.9% uptime during peak traffic events.
- Cross-Functional Collaboration: Collaborated with Product and DevOps teams to reduce critical customer-facing bugs by 50%, significantly improving user experience and satisfaction.
- AI-Driven Testing: Implemented machine learning algorithms to predict high-risk areas in the codebase, reducing the number of critical bugs in production by 30%.
Keyperformancemetrics
- Reduced post-release defects by 65% through a combination of test automation, continuous integration, and real-time monitoring tools.
- Drove QA automation coverage to 95%, slashing manual regression testing time by 75%.
- Improved time-to-market by 30% through Agile/DevOps transformation and early-stage testing.
- Decreased overall defect resolution time by 50% with the implementation of a continuous feedback loop between QA and development.
- Enabled a 99.9% uptime during high-traffic periods with robust performance testing frameworks and monitoring tools.
- Optimized the test execution pipeline using containerization, reducing build times by 25% and increasing test concurrency by 50%.
Timeline
Director of QA / Engineering Manager in Test
CoinSwitch
07.2021 - Current
Technical Lead in Test
Myntra Jabong
04.2014 - 06.2021
Quality Analyst
The Walt Disney Company
05.2013 - 04.2014
Executive Test Engineer
Bhilwara Infotechnology Ltd
06.2010 - 08.2011
Bachelor of Technology - Computer Science
AMC Engineering College
Bachelor of Technology (BTech) - Computer Science
Visvesvaraya Technological University
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