Hi, I’m
Manish Kumar
Lead Software Engineer
Hyderabad,Telangana
Summary
Innovative professional offering 15+ years of expertise in developing applications, databases, BI reports, production support, infrastructure capacity planning and cloud computing solutions.
Has background in full software development lifecycles. Quickly learns and masters new technologies while working in both team and independent settings.
Overview
17
years of professional experience
6
years of post-secondary education
4
Certifications
Work History
Wells Fargo International Services Limited, Hyderabad
Lead Software Engineer (Application Development)
01.2018 - Current
Job overview
- Translated customer and system requirements into robust software design with test-driven approach.
- Translated application storyboards, prototypes and requirements documents into functional applications.
- Helped manage application's technology platform status, project pipeline and development priorities.
- Implemented and adopted cloud technologies and best practices for automation, configuration, monitoring and platform scalability.
- Communicated project plans, tracking details, status updates and risk mitigation plans to cross-functional team.
- Designed, coded, tested, debugged and documented programs using agile development practices.
- Developed and deployed BI solutions using Tableau Desktop, Tableau Server, and Tableau Online, including dashboards, reports, and visualizations.
- Collaborated with cross-functional teams to gather requirements, design solutions, and deliver insights.
- Conducted data analysis and developed data models to support BI solutions
Wells Fargo International Services Limited, Hyderabad
Technology Lead (Infrastructure Capacity Planner)
09.2015 - 12.2017
Job overview
- Conducted capacity planning and forecasting for critical systems, ensuring optimal system performance and capacity utilization.
- Collaborated with cross-functional teams to gather requirements, design solutions, and deliver insights.
- Developed and maintained capacity management policies and procedures, ensuring compliance with ITIL best practices.
- Worked with virtualization, storage, and Database teams to ensure capacity alignment across the infrastructure.
- Developed Tableau reports to automate Capacity reports which resulted in save of manual hours.
Wells Fargo International Services Limited, Hyderabad
Senior Technology Specialist (Onsite Coordinator)
09.2013 - 08.2015
Job overview
- Facilitated communication between the Off Shore and the project team to ensure alignment of expectations and deliverables.
- Conducted risk assessments and developed mitigation strategies to ensure project success.
- Developed project plans, including timelines, milestones, and resource allocation for the platform outages and tracked progress of system recovery for critical applications.
Wells Fargo International Services Limited, Hyderabad
Technology Specialist (Production Support)
09.2010 - 08.2013
Job overview
- Collaborated with cross-functional teams to investigate and diagnose complex technical issues, ensuring timely resolution and minimal impact to production operations.
- Conducted root cause analysis and identified opportunities for improvement to prevent future incidents.
- Created and maintained technical documentation, including system configuration, troubleshooting procedures, and best practices.
- Managed and prioritized multiple incidents simultaneously, ensuring timely resolution and adherence to SLAs
- Participated in on-call rotation and provided 24/7 support for critical systems.
Mphasis, Pune
Delivery Software Engineer (Production Support)
07.2007 - 08.2010
Job overview
- Provided technical support and incident management for critical applications, including issue identification, troubleshooting, and resolution
- Conducted root cause analysis and identified opportunities for improvement to prevent future incidents.
- Created and maintained technical documentation, including system configuration, troubleshooting procedures, and best practices .
- Provided direction and guidance to process improvements.
- Automation of Batch Status report using Shell Scripting.
Education
New Horizon College Of Engineering , Bangalore, India
Master of Computer Applications from Computers
05.2004 - 05.2007
Karnataka Arts And Science College , Bidar, India
Bachelor of Science from Computers
05.2001 - 05.2004
Skills
Policy and procedure adherence
Accomplishments
- Mentored new employees to bring them up to speed on projects, resulting in quicker overall completion milestones.
- Key contributor in the design and implementation of new features for Capacity Planning and Governance Web Portal.
- Ideated and executed the automation of Infrastructure save projects which resulted in cost avoidance for the organization.
Certification
ITIL Foundation Certificate in IT Service Management
Timeline
Microsoft Certified Azure Fundamentals
10-2022
Post Graduate Certificate Program in AI and ML
04-2022
TOGAF 9 Certified
12-2020
ITIL Foundation Certificate in IT Service Management
02-2018
Lead Software Engineer (Application Development)
Wells Fargo International Services Limited
01.2018 - Current
Technology Lead (Infrastructure Capacity Planner)
Wells Fargo International Services Limited
09.2015 - 12.2017
Senior Technology Specialist (Onsite Coordinator)
Wells Fargo International Services Limited
09.2013 - 08.2015
Technology Specialist (Production Support)
Wells Fargo International Services Limited
09.2010 - 08.2013
Delivery Software Engineer (Production Support)
Mphasis
07.2007 - 08.2010
New Horizon College Of Engineering
Master of Computer Applications from Computers
05.2004 - 05.2007
Karnataka Arts And Science College
Bachelor of Science from Computers
05.2001 - 05.2004
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