Manish Kumar
Mumbai
Summary
Dynamic Ecommerce and Supply Chain Management professional with a strong academic background from MAHGU. Recognized as a top-performing team member at Otipy and OYO in India, demonstrating exceptional communication and interpersonal skills. Skilled in strategic problem-solving and fostering team collaboration, with a commitment to driving success in future hospitality ventures.
Overview
9
9
years of professional experience
Work History
Deputy General Manager - Operations & Logistics
Otipy agro-products pvt ltd
Mumbai
12.2021 - Current
- Managed the City Operations team.
- Leading a complete supply chain.
- Middle Mile expert.
- Overseeing the monthly P&L of Mother HUB and the middle mile.
- Developed and implemented process improvement initiatives.
- Developed and implemented process improvements that streamlined workflow and reduced turnaround time.
- Ensuring proper collaboration with cross-functional teams to ensure seamless integration of operational processes.
- Engaged team members and improved performance by delivering daily updates and conducting regular meetings to obtain feedback and convey new policies.
- Organized and monitored the workflow of daily operations to ensure the smooth functioning of the organization.
- Supervised team members, established performance goals, provided feedback, and conducted performance reviews.
- Analyzed financial data to identify potential opportunities for cost savings or cost reductions.
- Created strategies to enhance customer service initiatives, while maintaining cost-effective operations.
- Identified areas of improvement in operational processes, and developed solutions accordingly.
- Provided leadership support in developing business plans, budgeting, forecasting, and marketing activities.
- Collaborated with other departmental heads to ensure efficient utilization of resources across the organization.
- Analyzed performance data and identified opportunities for improvements.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
Manager- Cloud food Business (BD & Ops)
Ziffyhomes (India) Pvt Ltd
Gurgaon
02.2020 - 03.2021
- Grew food business to achieve (+)ve bottom-line
- Used pricing and services to achieve high NPS for food
- Presented management with new strategies to increase sales of food, increase guest experience
- Introduced new model, increased monthly sales by 23.7% in 2 months.
Business Development Manager
OYO Hotel and Homes Pvt. Ltd.
Delhi
11.2017 - 01.2020
- Onboarded 100+ vendors on OYO platform
- Managed Monthly P&L of INR 3.4 Million Revenue
- Developed cloud food business in Delhi from scratch
- Designed and developed right partnership model for different properties - ensured no revenue loss while creating win-win situation for OYO and Vendors
- Achieved lowest churn-out ratio
- Awarded best OYOPRENUER for many consecutive months.
Operations Manager
Yumist Foodtech Pvt Ltd
Bangalore/ Delhi
08.2015 - 10.2017
Education
MBA - Operations Management
MAHGU
Uttarakhand11-2020
Bsc -
NCHMCT, Noida
IHM, BhubaneswarSkills
- Adaptable Learner
- Top-Performing Contributor
- Negotiation
- Team Leader
- Entrepreneur
- P&L understanding
- Patient
- Focused
- Networking
- Attentive Communicator
- Operations management
- Supply chain management
- Labor cost controls
- Budgeting and cost control
Timeline
Deputy General Manager - Operations & Logistics
Otipy agro-products pvt ltd
12.2021 - Current
Manager- Cloud food Business (BD & Ops)
Ziffyhomes (India) Pvt Ltd
02.2020 - 03.2021
Business Development Manager
OYO Hotel and Homes Pvt. Ltd.
11.2017 - 01.2020
Operations Manager
Yumist Foodtech Pvt Ltd
08.2015 - 10.2017
MBA - Operations Management
MAHGU
Bsc -
NCHMCT, Noida
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