MANISH KUMAR
DevOps Engineer
Chandpur
Summary
DevOps Engineer specializing in designing and automating scalable cloud solutions. Proficient in AWS, Kubernetes, CI/CD pipelines, Terraform, monitoring tools like Prometheus and Grafana, and database management. Passionate about optimizing workflows, enhancing system reliability, and delivering innovative solutions. Thrives in collaborative environments, working with dynamic teams to drive impactful results and advance organizational goals.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
DevOps Engineer
Bitscrunch
05.2024 - Current
- Managed and optimized cloud infrastructure on AWS (EC2, S3, RDS, EKS), enabling high availability, scalability, and cost-efficiency for blockchain applications.
- Spearheaded the design, implementation, and automation of CI/CD pipelines using Github Actions significantly reducing deployment time and ensuring rapid, error-free application delivery.
- Architected and maintained Kubernetes clusters for seamless container orchestration, streamlining application deployment and scaling while ensuring minimal downtime and enhanced system resilience.
- Developed and maintained Terraform scripts to provision and manage infrastructure-as-code, promoting repeatability and consistency across cloud environments.
- Led the implementation of centralized monitoring solutions using Prometheus, Grafana, and Datadog to proactively monitor infrastructure, applications, and security metrics, improving issue response times and system uptime.
- Utilized AWS CloudWatch for log aggregation and performance monitoring, enhancing visibility into system health and allowing for automated alerting and troubleshooting.
- Managed decentralized network architecture for a blockchain-based infrastructure, optimizing performance, scalability, and data integrity for a globally distributed network of nodes.
- Configured and optimized Hetzner on-prem servers for hybrid cloud environments, providing robust support for high-performance blockchain operations.
- Administered database management for both SQL (PostgreSQL) and NoSQL (MongoDB) databases, focusing on optimization, backups, and ensuring high availability for mission-critical applications.
- Collaborated with cross-functional teams to automate routine operational tasks, improving team efficiency and reducing manual intervention.
- Drove initiatives to enhance security and compliance within the DevOps pipeline, incorporating best practices for secure coding, access control, and data encryption across environments.
Sr. DevOps Support Engineer
Nclouds
01.2023 - 05.2024
- Company Overview: Onroll Nimbo Clouds Private Limited
- Working as Sr
- Support Engineer in nclouds assist Team Lead in prioritizing, scheduling, and assigning service requests to team
- Implemented robust troubleshooting procedures for AWS infrastructure, orchestrated Kubernetes clusters, and drove continuous infrastructure improvements in Linux environments as a DevOps Support Engineer
- Analyze and identify opportunities to eliminate or streamline common incidents and service requests through process improvement, task automation, and employee self-service
- Create a positive customer support experience and build strong relationships through communication, problem understanding, and timely resolutions
- Mentor and coach the productivity and performance of Junior Support Engineers to agreed Service Levels
- Escalate/assign incidents and service requests to the development and support teams as required
- Monitor and influence the Level 2 / Level 3 team performance of escalated incidents and service requests to achieve end to end Service Levels
- Created and configured Datadog monitors and incident escalation paths for newly onboarded clients in Pagerduty which includes monitoring of single tenant as well as multi-tenant EKS clusters
- First level of responder to client's infrastructure issues, alerts, tickets and queries
- Ensure in-time response to client's alerts, tickets and queries within agreed upon SLA
- Ensure manning of the alert management system (PagerDuty)
- Assist Senior Support Engineer in building and maintaining Runbooks of the assigned clients
- Created RCA reports for major incidents that occur during shifts
DevOps Support Engineer
Nclouds
01.2021 - 01.2023
- Company Overview: Onroll Nimbo Clouds Private Limited
- Onroll Nimbo Clouds Private Limited
Education
Diploma - Computer Science & Eng.
Chandigarh Polytechnic College
01.2019 - 01.2022
Bachelor's - Computer Applications
Lovely Proffesional University
01.2022 - 01.2025
Skills
Terraform
Monitoring
Datadog
Hetzener Servers
Docker
AWS
Linux
Kubernetes
Apache
Nginx
MySql
Timeline
DevOps Engineer
Bitscrunch
05.2024 - Current
Sr. DevOps Support Engineer
Nclouds
01.2023 - 05.2024
Bachelor's - Computer Applications
Lovely Proffesional University
01.2022 - 01.2025
DevOps Support Engineer
Nclouds
01.2021 - 01.2023
Diploma - Computer Science & Eng.
Chandigarh Polytechnic College
01.2019 - 01.2022
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