Manish Kumar

Core Responsibilities:

• Project Execution: Successfully executed various new project commissioning as per customer requirements and upgraded legacy drive systems.
• Problem-Solving: Demonstrated expertise in resolving critical issues and challenges related to Siemens drives, including root cause analysis and corrective actions.
• Preventive Maintenance: Conducted proactive maintenance on drive systems for BOF, Caster, Crane, and SRU equipment to minimize downtime and optimize performance.
• Breakdown Response: Led rapid response efforts to diagnose and resolve drive system failures, implementing effective solutions to minimize operational disruptions.
• System Upgrades: Successfully implemented drive system upgrades, ensuring seamless integration with existing infrastructure and optimizing system performance.

Technical Proficiency:

• Solid foundation in Siemens TIA Portal and Step 7 automation software.
• Deep understanding of Siemens drive technologies, including GM150, S120, G120, G130, G150,Micromaster MM440, and TMEiC MVE2 & MVG2 and ACS800

Role & Responsibility:

• Acted as a primary point of contact and face of the company to customers, representing the organization professionally.
• Handled real-time technical queries and provided on-the-spot solutions to maximize customer satisfaction.
• Advocated for customers by gathering and sharing detailed information regarding issues and requirements.
• Gained in-depth understanding and product expertise on the company’s offerings to deliver high-quality support.
• Provided first-contact resolution for customer issues wherever possible, reducing response and resolution time.
• Efficiently managed multiple customer cases simultaneously while maintaining service quality.
• Collaborated closely with remote support, implementation, and engineering teams to address complex issues.
• Maintained regular updates to customers on case progress and ensured strict adherence to SLA commitments.
• Performed root cause analysis and debugging of server/domain issues to ensure high availability of applications.
• Created detailed documentation for identified issues and their solutions to support continuous improvement.
• Demonstrated strong multitasking capabilities across various support functions.
• Installation and commissioning TMEiC Medium Voltage VFDs (Diode End MVG2 & Front End MVE2 – based on cell-based technology) using TMdN software.
• Conducted customer knowledge-sharing sessions and communicated recent trends and advancements in TMEiC drive technologies.
• Provided maintenance, technical support, and training for TMEiC Medium Voltage Drive.

Role & Responsibilities

• Installation, commissioning, and troubleshot Siemens Sinamics Low Voltage AC VFDs and DC Drives using TIA Portal, Drive Monitor, and STARTER software tools.
• Repaired and tested MM440, Sinamics 6RA80, and Sinamics S120/G130 VFDs at the hardware level.
• Installed and commissioned Sinamics S120 & G120 VFDs using STARTER & Simotion Scout software.
• Provided maintenance, technical support, and training for Siemens Sinamics Low Voltage Drives and Simocode control products.
• Installed, commissioned, and troubleshoot Converting & printing packaging panels using Siemens Simocode devices with TIA Portal and Simocode ES tools.
• Commissioned and troubleshoot Siemens S7-1200 and S7-1500 PLCs, HMI using TIA Portal.
• Ensured high levels of customer satisfaction and maintained strong, long-term business relationships.

• Control Panel Testing, Commissioning Troubleshooting Tia Portal, Starter, Siemens G120 Drive , V20 Drive Commissioning, Plc Logic Development, HMI Programing, Parker 590,650 Drive Commissioning. Printing Machine, Slitting Machine, Poly Plant Commissioning