Manish Kumar
Pune
Summary
Skilled Identity and Access Management (IAM) professional with 6+ years of experience in IAM technologies, Active Directory, One Identity Manager (1IM), and enterprise security operations.
Overview
6
6
years of professional experience
Work History
Security Operations – Associate Consultant (IAM)
Capgemini Technology Services India Limited
Pune
05.2022 - Current
- Administered and supported IAM infrastructure with a focus on One Identity Manager and Active Directory.
- Handled Identity lifecycle management – provisioning, de-provisioning, access modification, password management.
- Managed incidents, problems, and changes in IAM infrastructure ensuring SLA compliance.
- Performed IAM tool performance monitoring, troubleshooting, and root cause analysis.
- Worked with cloud-based IAM integrations (Azure AD) and automated tasks using PowerShell scripts.
- Supported organization integration with IAM infrastructure during project releases and migrations.
- Monitored system alerts, job queues, and logs, taking proactive measures to maintain IAM stability.
- Collaborated with onshore teams for project releases, testing, and bug resolution.
System Administrator – IAM
Kyndryl (IBM) India Pvt. Ltd.
Pune
07.2019 - 05.2022
- Supported Tivoli Identity Manager (TIM) for user provisioning, updates, suspensions, and access control.
- Managed RSA authentication servers and performed troubleshooting (L2/L3).
- Ensured compliance with security, risk, and audit requirements by managing dormant/orphan accounts.
- Automated IAM operations using PowerShell and CMD scripts.
- Provided IAM support for multi-domain Active Directory environments.
- Conducted root cause analysis and implemented corrective actions to prevent incidents.
Application Engineer – Telecom Business Operations
Vodafone India Pvt. Ltd. (Client: IBM/Kyndryl)
07.2019 - 08.2020
- Supported Oracle CRM, managed integrations, and monitored system operations for enterprise users.
Education
Bachelor of Engineering - Information Technology
Gyan Ganga Institute of Technology & Sciences
Jabalpur04-2019
Skills
- Identity and access management tools
- Operating systems: Windows Server and Linux
- Database management: Oracle
- Cloud platforms: Azure IAM and AWS
- Automation tools: PowerShell
- Networking protocols: DNS and TCP/IP
- Version control: GitHub
Projects
1. Banner Health – IAM Security Operations, administered identities/services using One Identity Manager and AD, implemented IAM process automation, and improved SLA compliance, enhanced IAM infrastructure performance through proactive monitoring
2. Vodafone – IAM & RSA Security Operations, managed the TIM IAM environment and RSA authentication servers, reduced incident resolution time by 20% through automation scripts
Accomplishments
- Successfully managed 24/7 production IAM support for large-scale enterprise environments.
- Received appreciation for zero SLA breach during IAM incidents.
- Improved IAM process efficiency through automation and documentation updates.
Core Competencies
- IAM Tools: One Identity Manager (1IM), Tivoli Identity Manager (TIM), RSA
- Technologies: Active Directory (Multi-Forest), PowerShell, MS SQL, Windows Server, IIS
- Cloud: Azure (IAM), AWS (Basic knowledge)
- DevOps: Jenkins, GitHub, Azure Kubernetes, CI/CD pipelines
- Security: Identity Governance, Access Provisioning, Risk & Compliance
- Processes: Incident, Problem, Change, and Release Management (ITIL framework)
- Others: DNS, TCP/IP, LDAP, Oracle Databases, ServiceNow, BMC Remedy
Timeline
Security Operations – Associate Consultant (IAM)
Capgemini Technology Services India Limited
05.2022 - Current
System Administrator – IAM
Kyndryl (IBM) India Pvt. Ltd.
07.2019 - 05.2022
Application Engineer – Telecom Business Operations
Vodafone India Pvt. Ltd. (Client: IBM/Kyndryl)
07.2019 - 08.2020
Bachelor of Engineering - Information Technology
Gyan Ganga Institute of Technology & Sciences
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