Summary
Overview
Work History
Education
Skills
Projects
Accomplishments
Core Competencies
Timeline
Generic
Manish Kumar

Manish Kumar

Pune

Summary

Skilled Identity and Access Management (IAM) professional with 6+ years of experience in IAM technologies, Active Directory, One Identity Manager (1IM), and enterprise security operations.

Overview

6
6
years of professional experience

Work History

Security Operations – Associate Consultant (IAM)

Capgemini Technology Services India Limited
Pune
05.2022 - Current
  • Administered and supported IAM infrastructure with a focus on One Identity Manager and Active Directory.
  • Handled Identity lifecycle management – provisioning, de-provisioning, access modification, password management.
  • Managed incidents, problems, and changes in IAM infrastructure ensuring SLA compliance.
  • Performed IAM tool performance monitoring, troubleshooting, and root cause analysis.
  • Worked with cloud-based IAM integrations (Azure AD) and automated tasks using PowerShell scripts.
  • Supported organization integration with IAM infrastructure during project releases and migrations.
  • Monitored system alerts, job queues, and logs, taking proactive measures to maintain IAM stability.
  • Collaborated with onshore teams for project releases, testing, and bug resolution.

System Administrator – IAM

Kyndryl (IBM) India Pvt. Ltd.
Pune
07.2019 - 05.2022
  • Supported Tivoli Identity Manager (TIM) for user provisioning, updates, suspensions, and access control.
  • Managed RSA authentication servers and performed troubleshooting (L2/L3).
  • Ensured compliance with security, risk, and audit requirements by managing dormant/orphan accounts.
  • Automated IAM operations using PowerShell and CMD scripts.
  • Provided IAM support for multi-domain Active Directory environments.
  • Conducted root cause analysis and implemented corrective actions to prevent incidents.

Application Engineer – Telecom Business Operations

Vodafone India Pvt. Ltd. (Client: IBM/Kyndryl)
07.2019 - 08.2020
  • Supported Oracle CRM, managed integrations, and monitored system operations for enterprise users.

Education

Bachelor of Engineering - Information Technology

Gyan Ganga Institute of Technology & Sciences
Jabalpur
04-2019

Skills

  • Identity and access management tools
  • Operating systems: Windows Server and Linux
  • Database management: Oracle
  • Cloud platforms: Azure IAM and AWS
  • Automation tools: PowerShell
  • Networking protocols: DNS and TCP/IP
  • Version control: GitHub

Projects

1. Banner Health – IAM Security Operations, administered identities/services using One Identity Manager and AD, implemented IAM process automation, and improved SLA compliance, enhanced IAM infrastructure performance through proactive monitoring

2. Vodafone – IAM & RSA Security Operations, managed the TIM IAM environment and RSA authentication servers, reduced incident resolution time by 20% through automation scripts

Accomplishments

  • Successfully managed 24/7 production IAM support for large-scale enterprise environments.
  • Received appreciation for zero SLA breach during IAM incidents.
  • Improved IAM process efficiency through automation and documentation updates.

Core Competencies

  • IAM Tools: One Identity Manager (1IM), Tivoli Identity Manager (TIM), RSA
  • Technologies: Active Directory (Multi-Forest), PowerShell, MS SQL, Windows Server, IIS
  • Cloud: Azure (IAM), AWS (Basic knowledge)
  • DevOps: Jenkins, GitHub, Azure Kubernetes, CI/CD pipelines
  • Security: Identity Governance, Access Provisioning, Risk & Compliance
  • Processes: Incident, Problem, Change, and Release Management (ITIL framework)
  • Others: DNS, TCP/IP, LDAP, Oracle Databases, ServiceNow, BMC Remedy

Timeline

Security Operations – Associate Consultant (IAM)

Capgemini Technology Services India Limited
05.2022 - Current

System Administrator – IAM

Kyndryl (IBM) India Pvt. Ltd.
07.2019 - 05.2022

Application Engineer – Telecom Business Operations

Vodafone India Pvt. Ltd. (Client: IBM/Kyndryl)
07.2019 - 08.2020

Bachelor of Engineering - Information Technology

Gyan Ganga Institute of Technology & Sciences

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Manish Kumar