Manish Kumar
Kolkata
Summary
ETL and production support professional with nine years of experience ensuring reliable data operations, troubleshooting critical issues, problem-solving under pressure, and collaborating across teams to support business-critical applications.
Overview
8
8
years of professional experience
Work History
Engineer
Walgreens Boots Alliance (WBA)
Kolkata
01.2024 - 02.2025
- Supported critical ETL jobs and data pipelines, ensuring on-time delivery for business needs.
- Diagnosed and resolved production incidents within SLA, reducing downtime and preventing repeated issues.
- Monitored critical applications for smooth operation.
- I wrote SQL queries to debug in case of incidents.
Engineer
Tata Steel Europe Ltd
Kolkata
12.2016 - 01.2024
- Supported ETL jobs, ensuring on-time data delivery for business reporting.
- Diagnosed and resolved production incidents within SLA, reducing downtime, and preventing repeat issues.
- I wrote SQL queries for troubleshooting, reconciliation, and data quality checks.
- Coordinated with various teams to implement process improvements.
- Worked on RFCs to improve existing applications and create new ETL jobs.
Education
B.Tech -
Dr B.C Roy Engineering College
Durgapur06-2016
Skills
- ETL tool: TIBCO DataMigrator, Ab Initio (Basic)
- Oracle SQL
- Production support: incident management, RCA, change management, SLA-driven support, Application monitoring
- Ticketing tools: ServiceNow, BMC Remedy
- Scheduling tool: Control-M
- Cross-team collaboration
Accomplishments
- Incident reduction: Reduced repeated ETL failures by applying proactive measures.
- Process improvement: Applied measures to improve existing applications.
Timeline
Engineer
Walgreens Boots Alliance (WBA)
01.2024 - 02.2025
Engineer
Tata Steel Europe Ltd
12.2016 - 01.2024
B.Tech -
Dr B.C Roy Engineering College