manish kumar
gurugram
Summary
Highly motivated, results-driven sales professional with 6 years of experience in revenue growth, customer expansion, and healthcare service optimization. Skilled in driving patient experience excellence, managing consultations, ensuring SLA adherence, and resolving queries while contributing to business growth.
Overview
8
8
years of professional experience
Work History
Team Manager
Huami Technology PVT LTD
gurgaon
05.2024 - Current
- Sales & Operations professional experienced in startup growth, revenue expansion, and team leadership. Scaled B2C revenue from ₹0 to ₹50L/month and managed 20+ B2B accounts generating ₹6L/month. Drove 35–40% revenue through upselling and achieved 25–30% OPD growth with strong conversion rates. Maintained 4.9/5 patient satisfaction and 20–25% retention. Skilled in leading teams, optimizing sales processes, and improving customer experience.
Patient Care Specialist
VIANAM HEALTHTECH PRIVATE LIMITED
gurgaon
11.2022 - 11.2023
- Results-driven professional with expertise in team leadership, goal setting, and performance monitoring. Skilled in task delegation, coaching, and motivating teams to achieve targets. Experienced in stakeholder engagement, sales conversions, and maintaining strong relationships with doctors. Proficient in handling health insurance claims and ensuring seamless patient coordination for optimal care delivery.
Business Development Manager
GHV advanced care pvt. ltd
gurgaon
05.2022 - 11.2022
- Maintaining monthly business growth run rate, evaluating the leakages and solving the problem and grow the business
- Laisingc across team like - Tech, Product , Marketing and Ops to execute the daily challenges
- Handling the sales team and maximize their product day to day
Client Acquisition Executive
Indiamart Intermesh
12.2019 - 02.2022
- Cold calling, schedule meetings and make aware of the products and sell the subscription packages
Sales Executive
Paytm
07.2018 - 08.2019
- Business developent & business account opening process generating new leads and customer relationship explaining about the product and achieving the daily target.
Education
Bachelor of Engineering (B.E.) -
BIT MESRA
Ranchi, JharkhandSkills
- Strong communication and active listening skills with empathy to address patient concerns Experienced in conflict resolution, building rapport with patients and doctors, patient journey management, process improvement, and handling insurance claim approvals to ensure a smooth and efficient patient experience
Timeline
Team Manager
Huami Technology PVT LTD
05.2024 - Current
Patient Care Specialist
VIANAM HEALTHTECH PRIVATE LIMITED
11.2022 - 11.2023
Business Development Manager
GHV advanced care pvt. ltd
05.2022 - 11.2022
Client Acquisition Executive
Indiamart Intermesh
12.2019 - 02.2022
Sales Executive
Paytm
07.2018 - 08.2019
Bachelor of Engineering (B.E.) -
BIT MESRA