Manish kumar jha
Product Terchnologist
New Delhi,Delhi
Summary
Experienced professional with over two decades of expertise in product development, quality compliance, and management systems. Seeking a leadership position in the manufacturing, retail, or export industry. Strong track record of ensuring product quality and compliance standards. Looking to apply extensive knowledge and skills to drive success and excellence in a new role.
Overview
22
22
years of professional experience
5
5
years of post-secondary education
Work History
Product Technologist , Textile / Non Textile
H&M Home
01.2017 - Current
- Develop product as per requirement which is best fit for production and price.
- Developed and implemented training programs for staff on emerging technological tools, increasing team proficiency and adaptability.
- To provide solutions on quality issues right from Sketch to Ship.
- Setting road map to secure quality of product.
- Analyze waste management and taking necessary action to reduce the rejection in process.
- Potential vendor identification & evaluation for manufacturing of right product at right supplier at right price.
- Monitoring of global customer complaints and taking corrective as well preventive measures.
- Pre-order/ order risk assessment of product for hassle free quality execution.
- Analyzing / Managing Children safety on products.
- Successfully managing product Quality for over 20 M unit per month across all categories.
- Developed and implemented technology solutions to streamline operations, resulting in improved team efficiency and reduced downtime.
- Conducted system audits and assessments to identify areas for improvement, enhancing overall workflow and service delivery.
- Managed vendor relationships for technology services, negotiating contracts that resulted in cost savings while maintaining service quality.
- Delivered exceptional customer support by resolving technical issues promptly and effectively, leading to increased client satisfaction and retention.
- Mentored junior team members to enhance their technical skills and improve overall team productivity.
Quality Developer
H&M Home
01.2015 - 01.2017
- Conduct product inspections (Initial, inline and final) as per required brand quality slandered to ensure the required quality produced during bulk production.
- Follow up on production status to ensure that delivery date will meet the required date to handover.
- Support merchandising to evaluate the production time line at factories.
- Conduct PPM with factory team and HM merchant to ensure that production will have smooth execution.
- Support compliance team for on site evaluation on corrective action plan.
- Monthly growth evaluation of factories.
- Responsible for customer claim ratio.
- Arrange a clear corrective action plan form factories against customer complaints and making sure that it taken place in production process for upcoming orders.
- Adapted quickly to new technologies and programming languages, enhancing overall team productivity.
Quality developer
Indiska Magasinet AB
01.2012 - 01.2015
Quality controller
Marvel Merchandising
01.2010 - 01.2012
Asst. Quality manager
Design 45 Exports Pvt Ltd.
01.2006 - 01.2010
Quality Inspector
Bureau Veritas Consumer Product Testing
01.2004 - 01.2006
Education
Graduate -
Magadh University
Gaya, Bihar 01.1996 - 01.1999
Diploma in Apparel manufacturing Technology -
International Institute of Fashion Technology
Noida , U.P. 01.2004 - 01.2006
Six Sigma Green Belt -
NIQC
Skills
Workflow optimization knowledge
Defect reduction techniques
Problem-solving analysis skills
Risk assessment and mitigation
Skilled in using Microsoft Office tools
Outcome-focused problem solving
Goal-oriented planning
Expertise in technical audits
General Information
manish.kumar.jha@hotmail.com,
9717435235, 8750449595,
New Delhi,
Hindi, English,
Married
Additional Competencies
- Team Leader and player
- Process Efficiency and defects reduction.
- Analytical thinking
- Product and process Risk Analysis & Risk Mitigation
- Well versed with Microsoft office tools.
- Planning & prioritizing
- Technical audits
Accomplishments
- Successfully Launched and implemented quality management system with 28 suppliers for India production office.
- Developed Brand nominated QC and technician for supply chain base in India region.
- Recognized as Global Towel specialist.
- Successfully done projects on alternate manufacturing technique to save the cost for business with no compromised on required quality for Textile and Hard goods category and save 5 to 7% manufacturing cost for brand and supplier partner.
- Developed global defect library for textile and non textile products .
- Driven global home project for ARKET and & other stories for India production office .
Timeline
Product Technologist , Textile / Non Textile
H&M Home
01.2017 - Current
Quality Developer
H&M Home
01.2015 - 01.2017
Quality developer
Indiska Magasinet AB
01.2012 - 01.2015
Quality controller
Marvel Merchandising
01.2010 - 01.2012
Asst. Quality manager
Design 45 Exports Pvt Ltd.
01.2006 - 01.2010
Quality Inspector
Bureau Veritas Consumer Product Testing
01.2004 - 01.2006
Diploma in Apparel manufacturing Technology -
International Institute of Fashion Technology
01.2004 - 01.2006
Graduate -
Magadh University
01.1996 - 01.1999
Six Sigma Green Belt -
NIQC
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