Manish Kumar Singh
Gurgaon
Summary
Adept at spearheading supply chain and logistics operations, I significantly enhanced efficiency and reduced costs by 18% at OMA Living Pvt. Ltd. (Hero Group). My expertise in international purchasing and stakeholder management, honed across roles in the Indian Army, has consistently driven operational excellence and robust supply chain resilience.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Supply Chain Manager
OMA Living Pvt. Ltd.
07.2024 - 02.2025
- Company Overview: Hero Group
- As the Supply Chain Manager at OMA Living Pvt
- Ltd
- OMA Living Pvt Ltd (Hero Group), I was responsible for overseeing nationwide logistics operations across 14 stores, ensuring the smooth flow of inventory from suppliers to stores, as well as the final delivery to customers.
- My role spanned a variety of responsibilities, from optimizing costs and improving operational efficiency to managing the entire supply chain function, which included inventory management, last-mile delivery, workforce management, and handling customs clearance processes.
- I implemented strategic initiatives to streamline operations, reduce costs, and enhance service delivery.
- Managed the end-to-end process for customs clearance and warehouse operations
- This included picking items from the Customs bonded warehouse in Samalkha and overseeing the entire customs clearance process, including Invoice Clearance, Customs Out of Charge, Release Orders, and Bill of Entry
- Liaised with Customs House Agents (CHA) and Airport Authorities to ensure smooth and timely customs clearance of goods
- I coordinated with the forwarder to track cargo shipments and ensured that all necessary documentation, such as Airway Bill Numbers, Packing Lists, and Invoices, were submitted on time to CHA
- Ensured full compliance with all customs regulations, working closely with the Bonded Warehouse team to guarantee the timely receipt and dispatch of inventory
- I maintained constant communication with relevant authorities and logistics partners to prevent delays and ensure the smooth movement of goods across borders
- Led the inventory management function for all 14 stores, focusing on reducing excess stock and improving inventory turnover rates
- Through precise demand forecasting, I reduced excess stock by 18%, which directly minimized associated holding costs.
- I also ensured that stock levels were optimized across all locations, decreasing stockouts by 25%, and overstocking by 22%.
- Took charge of optimizing transportation routes, leading to a 20% improvement in delivery lead times.
- This was achieved by consolidating shipments, revising delivery schedules, and analyzing route performance to eliminate bottlenecks.
- Led the effort to streamline staffing and improve team performance by replacing unskilled labour with a more trained and skilled workforce
- This initiative led to a 12% reduction in labour costs while improving the operational efficiency of logistics teams
- Negotiated new contracts with third-party logistics providers (3PLs) that resulted in a 28% reduction in freight costs.
- By consolidating shipments and optimizing delivery routes, I also reduced logistics expenses by 15%.
- Improved packaging and handling practices have reduced product damage by 65%, from 2.89% to under 1%.
- I implemented a thorough quality assurance process during the packing and shipment stages to ensure that products were adequately protected during transit.
- Built strong partnerships with 3PL providers and suppliers, improving service reliability by 25%.
- I worked closely with these partners to monitor performance, resolve issues promptly, and ensure that service levels were consistently met or exceeded.
- Hero Group
Purchase and Liaison NCO
Indian Army
07.2019 - 12.2023
- As the Purchase and Liaison NCO in the Indian Army, I was entrusted with a multifaceted role that was crucial to the smooth functioning of the unit's operations, particularly in remote and challenging environments
- My primary responsibilities involved managing logistics procurement, coordinating transportation for essential supplies, and liaising with local authorities to ensure uninterrupted operations
- My work often required precision, adaptability, and extensive coordination between military personnel and civilian entities to meet the demanding needs of the Army during various missions and deployments
- I was responsible for ensuring that all essential materials, supplies, and equipment were procured in a timely and cost-effective manner, both from domestic and international sources
- One of my primary tasks was to manage the procurement of critical supplies from overseas
- I oversaw the importation process, including customs clearance, ensuring that all items arrived in full compliance with military regulations and local laws
- I coordinated the movement of essential supplies and personnel to and from remote locations, overcoming challenges such as difficult terrain, adverse weather conditions, and operational urgency
- I maintained continuous communication between the unit's logistics team and external suppliers to ensure the smooth and uninterrupted flow of goods
Canteen Store Manager (CSD)
Indian Army
03.2015 - 03.2017
- I managed the unit-run Canteen Stores Department (CSD), overseeing procurement, inventory control, and distribution of daily necessities for personnel
- I implemented efficient stock management systems, ensuring timely availability of goods while minimizing shortages and waste
- By optimizing store layout, coordinating with suppliers, and managing staff, I enhanced operational efficiency
Safety & Security Operations
Indian Army
01.2006 - 03.2015
- As a Security Specialist in the Army, I ensured the safety of personnel, equipment, and facilities
- This role sharpened my skills in risk assessment, crisis management, and strategic decision-making under pressure
- I led security teams, implemented security protocols, and coordinated emergency responses
Education
BA -
Indian Army Collage
India01.2023
Skills
- International purchasing
- Supply chain distribution
- Supply chain risk management
- Six sigma methodologies
- Supply chain management
- Logistics management
- Logistics planning
- Process improvement
- Purchase and procurement management
- Stakeholder management
- Capacity & Planning
- Admin management
- Risk and crisis management
- Performance account management
- Training & development
- Warehouse management
Certification
- CCTV Supervisor
- Security Training Certificate
- Fire & Safety Training Certificate
- Chinese Language Course (Basic)
- Chinese Language Course (Advanced)
Languages
- Hindi, Native
- English, Advanced
- Chinese, Advanced
- Bengali, Basic
- Bhojpuri, Basic
Timeline
Supply Chain Manager
OMA Living Pvt. Ltd.
07.2024 - 02.2025
Purchase and Liaison NCO
Indian Army
07.2019 - 12.2023
Canteen Store Manager (CSD)
Indian Army
03.2015 - 03.2017
Safety & Security Operations
Indian Army
01.2006 - 03.2015
BA -
Indian Army Collage
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