Summary
Overview
Work History
Education
Skills
Interests
Personal Information
Activities
Certification
Timeline
ProjectManager
Manish Mishra

Manish Mishra

New Delhi,DL

Summary

Seeking challenging and growth-oriented position in an organization which values innovative solution, teamwork, technology & which could utilize the inherent talent of the incumbent to the maximum. The knowledge and skills that I have gained through my academics and professional experience will add value to the organization.

Overview

16
16
years of professional experience
1
1
Certification
2
2
Languages

Work History

Project Manager

EBIX Technologies Ltd.
02.2025 - Current
  • Managing PAN India team (24 TLs) for service s day to day operation which involves project management, Vendor Management, and Resource Management.
  • Maintaining SLA terms, to serve customers with minimal downtime and achieve the goal of the project as a maxim.
  • Follow-up with ZO/CO s internal team for on-time payment.
  • Organizing and managing all phases of the project to ensure on-time completion.
  • Assembling and coordinating project team members; assigning individual responsibilities.
  • Provide timely status reports and program summaries including scope/schedule/quality risks, project status, resource allocation, and customer impact.
  • Track, monitor, and control expenses based on budgetary guidelines.
  • Manage and lead scope changes for operations projects.
  • Conduct regular project status meetings with the project team.
  • Flash the Project dashboard to the customer.
  • Reviewing of teammate for their better performance as well as improve our services.
  • Managing Pan India Operations including CO/ZO/HO having pan India 500+ resource’s direct reporting.
  • Managing project progress and adapt work as required.
  • Ensuring projects meet deadlines.
  • Managing relationships with clients and stakeholders.
  • Tracking of all the Open calls along with SLA violations for the Project.
  • Maintaining the records of all the reports at the Project level for all the activities like Preventive.
  • Developed project scopes and objectives, ensuring alignment with stakeholder expectations and successful delivery of key milestones.
  • Coordinated resource allocation and managed budgets, optimizing project deliverables while maintaining financial accountability and transparency.

Team Leader Network Operations

EBIXCASH INDIA LTD
07.2021 - 01.2025
  • Network Operations/Field Management

Team Leader Network Operations

NTT Global
12.2017 - 06.2021
  • Network Operations/Field Management/Revenue collection/ISP Coordination/Escalation Management/Client Support & meetings

Engineer L1

HCL COMNET LTD
04.2012 - 12.2017
  • Network Monitoring, Router & Switches Basis Configuration

Field Engineer

Aforeserve. Com Ltd.
07.2009 - 04.2012
  • Field support and solutions for network related issues

Education

MCA -

Integral University
10-2026

High School -

UP Board
UP
01.2002

Graduation - undefined

Awadh University
01.2009

Intermediate - Science

UP Board
UP
01.2006

Skills

Project management

Interests

Listening to Music
Driving

Personal Information

  • Total Experience: 16 years 9 months
  • Date of Birth: 20 August 1985
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Activities

  • Achieved continuous 3 times 'Exceed Expectation' and one time outstanding rating in annual performance at HCL.
  • Achieved 2 times Silver Club Membership at HCL.
  • Achieved Gold Club Membership at HCL.
  • Achieved Platinum / CEO Club Membership at HCL.

Certification

PMP - Project Management Professional

Timeline

Project Manager

EBIX Technologies Ltd.
02.2025 - Current

Team Leader Network Operations

EBIXCASH INDIA LTD
07.2021 - 01.2025

Team Leader Network Operations

NTT Global
12.2017 - 06.2021

Engineer L1

HCL COMNET LTD
04.2012 - 12.2017

Field Engineer

Aforeserve. Com Ltd.
07.2009 - 04.2012

Graduation - undefined

Awadh University

Intermediate - Science

UP Board

MCA -

Integral University

High School -

UP Board
Manish Mishra