Summary
Overview
Work History
Education
Skills
Languages
Software
Timeline
Generic

Manish Munukuntla

Hyderabad

Summary

Results-driven professional with a background in Mechanical Engineering, advanced diplomas in Project Management and Global Supply Chain & Logistics Management, and over 3 years of hands-on experience in logistics coordination and service delivery management in Canada. Skilled in leading teams of over 400 staff, quick learner and strong team player with exceptional leadership abilities, known for delivering client-focused solutions. Proficient in Microsoft Office, Microsoft Project, JIRA, and SAP (Logistics and PM modules). Passionate about continuous learning and professional growth. Currently seeking challenging opportunities in India to contribute to dynamic, growth-oriented organizations.

Overview

3
3
years of professional experience

Work History

Service Delivery Manager

ASP Security Services
03.2024 - 02.2025
  • - Led the planning, coordination, and execution of security operations across multiple client sites
  • - Collaborated with clients to understand service expectations and ensure satisfaction through tailored delivery models
  • - Assigned tasks to operational teams, tracked progress using Microsoft Project and JIRA, and ensured timely resolution of issues
  • - Prepared performance reports, handled escalations, and presented monthly updates to senior management
  • - Mentored and supervised a team of service coordinators, promoting efficiency and accountability
  • - Technologies/Tools: Microsoft Project, Microsoft Excel, JIRA, Office 365

Service Delivery Coordinator

ASP Security Services
02.2023 - 03.2024
  • - Acted as a communication bridge between clients and operations staff, ensuring service standards were met
  • - Scheduled and tracked employee shifts, managed workforce availability, and supported incident resolution
  • - Created service documentation and client reports while assisting the manager with operational planning
  • - Technologies/Tools: Microsoft Excel, Word, JIRA, Office 365

Logistics Coordinator

CEVA Logistics
02.2022 - 02.2023
  • - Managed daily shipping and receiving operations, including scheduling, order tracking, and vendor coordination
  • - Generated and processed shipping documents, invoices, and delivery confirmations using SAP (Logistics module)
  • - Monitored stock levels and assisted in inventory reconciliation and demand planning activities
  • - Communicated with cross-functional teams and transportation partners to ensure timely delivery
  • - Technologies/Tools: SAP Logistics Module, Microsoft Excel, Outlook, Inventory Management Systems

Education

Advanced Diploma - Global Supply Chain and Logistics Management

Seneca College
Toronto, Ontario
01.2021

Advanced Diploma - Project Management

Conestoga College
Kitchener, Ontario
01.2020

Bachelor of Technology - Mechanical Engineering

Anurag University
01.2018

Skills

Skills

Technical Skills

  • SAP (Logistics Module, Project Management Module)
  • Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  • Microsoft Project
  • Linux (RHEL)
  • C/C
  • JIRA
  • Project Coordination & Documentation
  • Logistics Operations

Soft Skills

  • Effective Communication
  • Client Relationship Management
  • Adaptability & Quick Learning
  • Collaboration & Teamwork
  • Presentation and Reporting Skills

Languages

Telugu
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Punjabi
Intermediate (B1)

Software

SAP (PM & logistics modules)

Linux (RHEL)

AWS

C/C

JIRA (Ticketing & Agile Project Management Tool)

Git & GitHub (Version Control)

Timeline

Service Delivery Manager

ASP Security Services
03.2024 - 02.2025

Service Delivery Coordinator

ASP Security Services
02.2023 - 03.2024

Logistics Coordinator

CEVA Logistics
02.2022 - 02.2023

Advanced Diploma - Project Management

Conestoga College

Bachelor of Technology - Mechanical Engineering

Anurag University

Advanced Diploma - Global Supply Chain and Logistics Management

Seneca College
Manish Munukuntla