Summary
Overview
Work History
Education
Skills
Attributes
Personal Information
Hobbies and Interests
Timeline
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MANISH PURI

MANISH PURI

Uttam Nagar

Summary

I want to be a part of creative and innovative organization and want to contribute my level best for the growth of the organization and self. Relationship Manager with talent for building and maintaining strong client relationships. Skilled in identifying client needs, offering tailored financial solutions, and driving customer satisfaction.

Overview

14
14
years of professional experience

Work History

Team Leader

Kotak Mahindra Bank
04.2025 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Achieved targets with team coordination

Relationship Manager (Credit Card & Personal Loan)

ICICI Bank
01.2023 - 10.2024
  • Need to update/coordinated with the customers for issuing Credit Card.
  • Need to update on Personal Loan to the customer.
  • Achieved monthly targets.
  • Also got appreciation on completion of targets from the Reporting Manager
  • Implemented customer feedback mechanisms, significantly improving service delivery and client contentment.
  • Scheduled, arranged and attended meetings with customers to maintain trusting and long-lasting relationships.
  • Created sales and marketing strategies to increase customer base
    and enhance sales.

Senior Officer

I Process Pvt. Ltd.
01.2021 - 01.2023
  • Company Overview: ICICI Bank Sister Concern
  • ICICI Bank Sister Concern( Credit Card Department).
  • Updated customers on company credit cards and enlightened them about their benefits.
  • Achieved monthly targets.

Team Leader

True Cabs
01.2018 - 05.2019
  • Need to supervise the Executives for vehicle attachment done on daily basis with the company
  • Need to maintain the data of each Executive cabs attached in a month
  • Need toss support / guide the Executive for any problem facing while attaching the vehicle with the company
  • Need to visit the location of each Executive to check their presence at the place

Team Leader

OLA Cabs
11.2015 - 12.2017
  • Company Overview: ANI Technologies Pvt
  • Ltd
  • Need to supervise the executive to attach the Auto
  • Need to make Executives Daily Progress Report of Auto attached and resolve their issues
  • ANI Technologies Pvt
  • Ltd

Data Controller / Sr. Tele-caller

HDB Financial Services
03.2011 - 10.2014
  • Company Overview: HDFC Bank Franchise
  • Maintained monthly records in Excel file of the default customer’s payment collected
  • Need to call customers for collecting bounce charges cheque payments & accordingly arrange to send Executive at their residence for collection of cheque
  • Sending Monthly Payment Collection Report to the Reporting Manager for their review
  • HDFC Bank Franchise

Education

B.A. Pass -

Delhi University
01.2009

Senior Secondary -

C.B.S.E. BOARD
01.2006

Skills

  • Problem-solving
  • Team supervision
  • Team motivation
  • Team building

Attributes

  • Hardworking
  • Honest
  • Sincere

Personal Information

Hobbies and Interests

  • Watching Cricket
  • Listening Music

Timeline

Team Leader

Kotak Mahindra Bank
04.2025 - Current

Relationship Manager (Credit Card & Personal Loan)

ICICI Bank
01.2023 - 10.2024

Senior Officer

I Process Pvt. Ltd.
01.2021 - 01.2023

Team Leader

True Cabs
01.2018 - 05.2019

Team Leader

OLA Cabs
11.2015 - 12.2017

Data Controller / Sr. Tele-caller

HDB Financial Services
03.2011 - 10.2014

Senior Secondary -

C.B.S.E. BOARD

B.A. Pass -

Delhi University

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MANISH PURI