Manish Rai
IT Principal Engineer
Bangalore
Summary
Experienced Principal Engineer with expertise in designing low‑level design documents (LLD), planning, implementation, migration, and building backup infrastructure solutions for datacenters. Skilled in multiple backup technologies including Dell EMC Networker (DPS), HP Data Protector, Veeam, Azure Site Recovery, DataDomain, ECS, Strong background in backup operations across SAN/NAS, Unix OS, disaster recovery, and business continuity, ensuring resilient and compliant environments. Proficient in datacenter automation using Ansible, driving efficiency and operational excellence
Overview
15
15
years of professional experience
3
3
Certifications
1
1
Language
Work History
Principal Engineer Service Delivery
Dell Technologies
02.2023 - Current
- As Principal Engineer – Service Delivery, I manage end-to-end backup infrastructure operations for enterprise clients.
I specialize in designing, planning, implementing, migrating, and testing solutions across cloud and on-prem datacenters.
My expertise spans backup, storage, computing, virtualization, and automation technologies, ensuring resilient architectures.
I lead L2/L3 service delivery, driving operational excellence, compliance, and business continuity for critical environments.
Lead Backup-Infra Administrator
WIPRO Pvt. Ltd
02.2021 - 01.2023
- Acting as Backup Lead admin role of Cloud & on-Premises Infra.
- Working on Datacenter transformation projects for Backup solutions.
- End to end Planning, Designing Low Level Document, Build & Implementation, Integration and Testing of Various Enterprise Backup Solution for Cloud & on-Premise.
- Deploying Backup Solution in Private cloud, Physical infra and Public Cloud.
- Providing Business Continuity and Disaster Recovery Solution.
- Providing Technical KT to BAU team to handle a daily business operation.
- Actively involved in L3 level troubleshooting.
- Planning & working on to integrate with Backup solution for all Infrastructure Virtual, Physical, Storage(NDMP), DB/APP and even Legacy backup hosts.
- Capacity & Licenses planning and managing the utilization.
- Providing complete Design and solution as per BSR & SOW requirement
- Designing complete Backup solution encrypted, taking care vulnerability management, credentials & access control.
- Providing Cloud tier solution for long term archive backup using ECS.
- Working proactively with Customer requirement and Vendor support.
- Involved in Racking and Stacking of new Backup Devices and taking care complete build with adding in network and integrate with Backup Tools.
- Projects -
- 1. Completed Datacenter transformation project for one the Motor manufacturing company based on Italian customer with migration from HP-Data Protector to Veeam backup solution.
- 2. Ongoing Datacenter transformation project for one of Gas based UK/US customers for Dell Networker (DPS) backup solution.
Senior Analyst Backup Admin IT Infrastructure
DXC Tech India Pvt. Ltd
02.2017 - 01.2021
- Providing L3 BAU support for the SAP Backup and Tape Library for on premises and cloud global clients.
- Centralized backup operations / replication using HP Data protector, Networker Commvault.
- BIG Data Hadoop Administrator
- Unix OS administration.
- Windows OS administration.
- Machine deployment on Azure/AWS
- Migrating data using ASR Azure from on premises to Cloud
- Optimization of SAN and Private Cloud/Virtualized Infrastructure.
- Disaster recovery and business continuity planning.
Backup Administrator UNIX Server, Storage (SAN/NAS)
IBM India Pvt. Ltd
03.2015 - 02.2017
- Installation and Configuration of Backup Software.
- Backup integration such as Oracle, VSS MYSQL, SAP, HANA, VM Machine.
- Providing proactively script restores for SAP HANA DB refresh activity.
- Doing Automation part to make daily task easy.
- Configuration of catalyst over B6200 creating gateway drives.
- Taking SAP, File system, Database Oracle MySQL, VMware backup on Windows, Linux, UNIX, Solaris clients.
- Generating different Reports with HPDP and other Backup tool Reporting feature.
- Handling and Maintain HP ESL, MSL Library Units, StoreOnceB6200, Data Domain.
- Monitoring backup failure ticket on Service manager for Individual DC of Automatic Alerts Configuration through SNMP.
- Coordinating with different teams in DC and attending customer review meeting on monthly basis.
- Working with Media Management by Object operation and Object Copy.
- Defining Storage Strategies.
- Troubleshooting Backup job failures.
- Enabling and Configuring Advance options.
- Disaster recovery of mission critical servers.
L1 and L2 Backup Admin
HP Private Ltd.
05.2012 - 03.2015
- Installation and Configuration of Backup Software.
- Backup integration such as Oracle, VSS MYSQL, SAP, HANA, VM Machine.
- Taking SAP, File system, Database Oracle MySQL, VMware backup on Windows, Linux, UNIX, Solaris clients.
- Generating different Reports with HPDP and other Backup tool Reporting feature.
- Handling and Maintain HP ESL, MSL Library Units, StoreOnceB6200, Data Domain.
- Monitoring backup failure ticket on Service manager for Individual DC of Automatic Alerts Configuration through SNMP.
- Coordinating with different teams in DC and attending customer review meeting on monthly basis.
- Working with Media Management by Object operation and Object Copy.
Telecom & Network Engineer
Ericsson Private Ltd.
01.2011 - 09.2011
- Monitoring Network coverage, failures and utilization
- Primary integration & commissioning Telecom Hardware’s & Sites.
- Rectifying the issue and downtime of Network failure and device failure
- Activating the Alarm system for failure failures on site.
Education
B-Tech degree - Electronics & Comm.
Uttar Pradesh technical University of Lucknow
01.2010
Skills
Diverse Backup technologies
Certification
Certified by Microsoft Azure Fundamentals AZ-900
Professional Technical Trainings
- Training on AWS, AZURE, GCP clouds
- Training on Azure Dev-ops
- Training on Automation & Dev-ops
- Training on Python language with Hands-on
- Training on Big Data Hadoop
- Training on HP Data Protector, Dell Networker, Commvault
- Training on HP StoreOnce, Dell DataDomain, ECS & Tape Libraries
- Training on Various OS such as Redhat Linux, MS Windows servers, HP-UX, Solaris
- ITIL
- Incident Management
- Change Management
- Problem Management
- Security Awareness
Timeline
Principal Engineer Service Delivery
Dell Technologies
02.2023 - Current
Lead Backup-Infra Administrator
WIPRO Pvt. Ltd
02.2021 - 01.2023
Senior Analyst Backup Admin IT Infrastructure
DXC Tech India Pvt. Ltd
02.2017 - 01.2021
Backup Administrator UNIX Server, Storage (SAN/NAS)
IBM India Pvt. Ltd
03.2015 - 02.2017
L1 and L2 Backup Admin
HP Private Ltd.
05.2012 - 03.2015
Telecom & Network Engineer
Ericsson Private Ltd.
01.2011 - 09.2011
B-Tech degree - Electronics & Comm.
Uttar Pradesh technical University of Lucknow