Manish Sharma
Agra
Summary
An ambitious professional with domestic & international IT/Google Cloud Sales experience and exceptional people skills. Versed in critical thinking and problem-solving skills. Desires a challenging role in a growing entrepreneurial organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Development Representative Lead
SADA Systems Pvt Ltd
Gurugram
08.2022 - Current
- Managing a team of ISRs
- Strategy on lead generation, healthy Pipeline
- Works closely with Google Cloud team of account managers and customer engineers
- Currently, focusing on Emerging Business for PAN India
- Defining GTM Strategies from ISRs perspective
- Works closely with C-level executives and Account Managers at SADA for maintaining a good strategy of Sales & delivery.
- Identified and contacted potential customers through cold calling, email campaigns, and social media outreach.
- Developed relationships with existing customers to increase sales opportunities.
- Gathered customer requirements and provided product information to meet their needs.
- Conducted market research to identify new business opportunities.
- Maintained an up-to-date database of prospects and clients.
- Analyzed performance metrics to assess effectiveness of sales initiatives.
- Negotiated contracts with prospective customers on pricing, terms, and conditions.
- Provided timely follow-up after initial contact for further customer engagement.
- Prepared weekly reports on sales activity for management review.
- Participated in trade shows and industry events to promote company products and services.
- Attended educational workshops to stay abreast of new developments in the field.
- Monitored competitor activities and kept abreast of changes in the marketplace.
- Built strong relationships with partners and vendors to ensure quality service delivery.
- Documented outreach calls and follow-up contacts in CRM system to establish record of interactions.
- Generated new prospects and nurtured existing prospects through outbound phone calls and emails.
- Tracked progress against goals using CRM software programs such as Salesforce.
- Called on key decision-makers using phone, email and social touches to bring on new business.
- Maintained communication with account executives to facilitate development of sales opportunities.
- Collaborated and supported sales team to build sales pipeline.
Inside Sales Representative (GCP & GWS)
MediaAgility India Pvt Ltd (Now Persistent Systems)
Gurugram
08.2021 - 07.2022
- Main responsibilities include – Lead generation, research analysis
- More focused towards the business for Google Cloud Platform
- Well versed in managing different segments of Google Ecosystem i.e
- Digital Native, Traditional accounts
- Currently single-handedly managing the Edtech segment (PAN India) at MediaAgility along with Corporate segment
- Helping businesses to explore and adopt Google Cloud Platform to solve a real business problem
- Working with various Edtech, Retail, BFSI, IT/ITES, Professional Services and Manufacturing organizations to improve Customer Experience and Service Delivery by enabling the power of Google Cloud for Infra Modernization, Data Analytics, Machine Learning & BI
- Helping businesses to understand which area is a green belt for an organization and where they need to pay more attention to expand business & product portfolio
- Connecting business heads with Google Cloud professionals @ MediaAgility.
Associate Inside Sales Executive (IT)
GSPANN Technologies Pvt. Ltd.
Gurugram
03.2020 - 08.2021
- GSPANN is dealing into IT consulting and services for CMS, E-commerce, Information Management & Analytics, QA/QE, Cloud Services & Mobility
- My roles and responsibilities include – Managing the CRM tool, call to the right target prospects/leads and inform them about our service offerings and convince them for a Zoom meeting with the company’s expertise or SME’s
- Updating day-to-day activities on Sharepoint
- Follow-ups through calls and emails before/after meeting or for a visitor who requested for company’s blogs or whitepaper
- As the company is dealing into North US market so all the leads/prospects assigned to me are from the USA
- Proficient in using tools and platforms like – DiscoverOrg, ZoomInfo, Zendesk etc.
Process Associate (SAMSUNG)
GENPACT INDIA Pvt. Ltd.
Gurugram
07.2019 - 03.2020
- Inbound call process where premium customers of Samsung calls for the basic troubleshooting, repair request, other queries for different electronic products of Samsung.
Education
Bachelor of Technology - Computer & Science
Anand Engineering College
Agra05-2019
Skills
- Reviewing
- Decision Making
- Problem Solving
- Customer Relationship and Management
- Negotiation & Convincing
- Punctual
- Positive Attitude
- Self-Motivated
- Loyal to work
- Lead Qualification
- Cold-calling
- Strategic Thinking
- Relationship Development
- CRM Tracking
- Sales team collaboration
- Leads Prospecting
- Customer Relationship Building
- Sales Forecasting
Certification
- Certified in Core JAVA programming language.
- Certified in Professional Communication Soft Skills for Employability.
Academics
Information Technology & Management, NMIMS, Mumbai, Computer & Science Engg, Anand Engineering College, Agra, 2015, 2019, 70.53%, PCM, Sumeet Rahul Goel Memorial Sr. Sec. School, Agra, 2014, 2015, 70%, Sumeet Rahul Goel Memorial Sr. Sec. School, Agra, 2012, 2013, 95% (CGPA 10)
Computer Tools Skills
- Sharepoint
- MS Office
- Zendesk & HubSpot
- DiscoveryOrg and ZoomInfo
- BuiltWith & Lusha
Personal Information
- Father's Name: Mr. Mukesh Sharma
- Date of Birth: 01/04/96
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Languages
- English
- Hindi
Languages
Hindi
First Language
English
Advanced (C1)
C1
Timeline
Sales Development Representative Lead
SADA Systems Pvt Ltd
08.2022 - Current
Inside Sales Representative (GCP & GWS)
MediaAgility India Pvt Ltd (Now Persistent Systems)
08.2021 - 07.2022
Associate Inside Sales Executive (IT)
GSPANN Technologies Pvt. Ltd.
03.2020 - 08.2021
Process Associate (SAMSUNG)
GENPACT INDIA Pvt. Ltd.
07.2019 - 03.2020
Bachelor of Technology - Computer & Science
Anand Engineering College
- Certified in Core JAVA programming language.
- Certified in Professional Communication Soft Skills for Employability.
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