MANISH SHARMA
Chandigarh
Summary
Accomplished leader with a proven track record at RSA Dynamic Motors LLP, adept in dealership management and marketing strategy development. Skilled in fostering relationships and training teams, I've significantly enhanced operational efficiencies and sales outcomes. As an expert in demand generation marketing and staff development, my strategic approach has consistently driven growth and customer satisfaction.
Knowledgeable professional with several years of experience, bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations, and increase bottom-line profitability. Organized and systematic, with natural relationship-building and leadership talents.
Overview
23
23
years of professional experience
Work History
General Manager
RSA Dynamic Motors LLP ( Tata Motors)
Chandigarh
03.2024 - Current
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Trained employees on duties, policies and procedures.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
ZONAL HEAD
Sanch Motors Private Limited
Chandigarh
09.2020 - 02.2024
- Looking after business operations in Chandigarh, Haryana, Punjab, and the Delhi & NCR area, which includes expansion, new franchisee development, and corporate tie-ups.
- Accountable for New Car Dealership (NCD) onboarding.
- Accountable for Used Car Brokers/Dealerships (UCD) onboarding.
- Maintaining relationships with NCDs and UCDs for buying and selling used cars.
- Managing the team size of 30 members.
- Accountable for P&L for the Tricity and Punjab regions.
- Preparation of Reports for Management Purposes.
- Looking after the recruitment and training (OJT) of new staff.
- Keep track of competition in the market.
GENERAL MANAGER
CM Auto Sales Private Limited (Maruti-NEXA)
Mohali
01.2018 - 09.2020
- Manage the Entire area Dealerships smooth Operations (Sales)
- To achieve the objective of Customer Satisfaction & SOPs adherence as per principal company guidelines
- Develop the appropriate Dealership Business Plan to achieve Targets
- Looking after Organizational development and direction, from macro perspective
- Assigning of sales Target to the Sales Managers and provide them the proper directions
- Do mapping for the entire territory, which include (Chandigarh, Mohali, Fatehgarh Sahib, Ropar, Anandpur Sahib, Una,) and help Corporate Managers to achieve their targets by Daily/Weekly/Monthly reporting
- Analysis various MIS reports to take corrective actions
- Responsible for BD Activities and pre planning schedules to set up target for almost each individual
- Taking care of recruitments & trainings to the eligible sales officer as per the requirements
- Having an eye on competitor's activities/planning to pre plan/execute appropriate action
- Visiting corporate offices with Marketing Manager to improve institutional sales
- Reviewing financial transactions and keeping track of the budget to ensure that everything runs smoothly and on time
- Improved operational success by hiring the right people, providing excellent training, adhering to food safety and sanitation regulations, and providing prompt customer service
SALES HEAD
JOSHI AUTO WHEEL PVT LTD (NISSAN & DATSUN)
Chandigarh
11.2015 - 12.2017
- Manage the Entire dealership Operation (Sales)
- Looking after organizational development and direction, including long-range planning, strategy, and policy
- Assigning of sales Target to sales executives based on the targets received from parent company & monitor their daily activities
- Do mapping for the entire territory (Chandigarh, Mohali Ropar, Anandpur Sahib, and Ropar Panchkula) and help executives to explore the rural belt to achieve the targets
- Monitoring the stock & placing the order to company along with taking care of the dead stock planning to liquidate by some sort of lucrative offers or by key sales officer or incentivesetc
- Interacting with Company regarding Annual Targets, Monthly Target, and Sales promotion activities
- Staff recruitment & providing Training to the sales officer on our as well as competitors' products and conducting regular test to enhance there over all knowledge & motivation level
- Interaction with competitors to update team, which will help them to learn & groom themselves
- Interacting with corporate to improve institutional sales
- Achieved 2nd position PAN India in J.D Power survey being conducted in 2016
- Improved operational efficiencies by developing customer service protocols and standards
SALES MANAGER
Macro Ventures Private Limited MACRO (Tata Motors)
Mohali
04.2014 - 10.2015
- Manage the Entire dealership Operation (Sales)
- Achieve the objective of Customer Satisfaction & Business Results
- Develop the dealership Business Plan and Departmental Objective
- Looking after organizational development and direction, from macro perspective
- Assigning of sales Target to the Sales Team and provide them the proper directions
- Do mapping for the entire territory, which include (Chandigarh, Mohali, Panchkula, Fatehgarh Sahib, Ropar, Anandpur Sahib, Baddi and Nalagarh) and help Sales Team to explore the rural belt & achieve targets
- Review various MIS & JD Power reports & take corrective actions
- Interacting with Company regarding Annual Targets, Monthly Target, and Sales promotion activities
- Staff Recruitment & Providing Training to the sales Officer on our as well as competitors' products and conducting regular test to enhance there over all knowledge & to motivate them
- Having Good contacts in the industry
ASSISTANT SALES MANAGER
Joshi Auto Zone JOSHI AUTOZONE Private Limited (Mercedes Benz)
Chandigarh
05.2007 - 04.2014
- Taking care of sales team targets monitoring and cooperating with HOD sales
- Establish new client relationship to achieve targets
- Take requirements from the prospective clients
- Coordinate and regular follow up with customers
- Manage all Sales promotion of New Launch Products
- Handling all customers' problem and give them full satisfaction regarding product
- Daily MIS is forwarded to the senior management
- Weekly sales meetings were held to discuss business opportunities and strategies, as well as to resolve issues
- Developed retention programs ranking 1st in overall customer retention
- Kept track of trends in customer behavior and purchasing habits, as well as market conditions and competitor actions, in order to adjust sales targets and operational processes
- Created monthly action plans for the team and tracked their progress
TEAM LEADER
Charisma Gold Wheels Private Limited (Hyundai)
Chandigarh
05.2002 - 04.2007
- Demonstrated knowledge of the sales cycle by creating client satisfaction and referrals
- Applied outside marketing strategies such as creating flyers, a Facebook page, and targeting a certain customer base in order to increase revenue
- Provided clear and definitive leadership / vision in building sales organization
- Mentored, motivated and coached sales team to create value and delivery in the sales
- Motivated and guided team members to reach weekly goals while promoting effective customer service
- Introduced auto accessories, explained warranties, and after-sales services to clients
- Researched and identified competitors' products, services, promotions, and sales strategies
- Demonstrated understanding of the company's mission and goals, and I mentored employees in achieving goals that were consistent with the company's core values
- Conducted training and mentored team members to promote productivity, accuracy, and a commitment to service
Education
BBA - Bachelor of Business Administration
Dr CV Raman University
Bilaspur01.2012
Diploma of Higher Education - Auto Mobile Mechanic Motor Vehicle
Advanced Training Institute
Ludhiana, PB01.2000
Skills
- Presentations
- Proposals
- Demand Generation Marketing
- Marketing Strategy Development
- Marketing and Sales Strategies
- Competitive and Trend Analysis
- Relationship Management
- Hiring and Training Management
- Sales Analysis
- Expense control
- Budget forecasts
- Account Management
- Trend Analysis
- P&L management
- Staff training/development
- Dealership management
Accomplishments
- Received appreciations & Won Rupees 1 Lakh prize money at Nissan as Sales Head (Joshi Nissan).
- Won international trip of Paris (05/01/17) & got achievements on National level no One position at Joshi Nissan Chandigarh.
- Got no 1 rank PAN India in SSI at CM Autos Maruti Chandigarh.
- Got Best Team Leader Sales award at Joshi Mercedes Benz Chandigarh.
Hobbies and Interests
- Playing Cricket
- Listening to Music (All types)
Personal Information
- Father's Name: Mr. Ramesh Chander Sharma
- Date of Birth: 11/25/80
- Nationality: Indian
- Marital Status: Married
Languages
English
First Language
Hindi
Proficient (C2)
C2
Punjabi
Proficient (C2)
C2
Timeline
General Manager
RSA Dynamic Motors LLP ( Tata Motors)
03.2024 - Current
ZONAL HEAD
Sanch Motors Private Limited
09.2020 - 02.2024
GENERAL MANAGER
CM Auto Sales Private Limited (Maruti-NEXA)
01.2018 - 09.2020
SALES HEAD
JOSHI AUTO WHEEL PVT LTD (NISSAN & DATSUN)
11.2015 - 12.2017
SALES MANAGER
Macro Ventures Private Limited MACRO (Tata Motors)
04.2014 - 10.2015
ASSISTANT SALES MANAGER
Joshi Auto Zone JOSHI AUTOZONE Private Limited (Mercedes Benz)
05.2007 - 04.2014
TEAM LEADER
Charisma Gold Wheels Private Limited (Hyundai)
05.2002 - 04.2007
BBA - Bachelor of Business Administration
Dr CV Raman University
Diploma of Higher Education - Auto Mobile Mechanic Motor Vehicle
Advanced Training Institute
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