Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Personalminutiae
Timeline
Generic

Manish Shetty

Hyderabad

Summary

Have 6 years of experience in Learning and Development. A good team player and an individual contributor. Worked in well established companies and learnt major developments and skills in L&D which are a good value add. Have rich experience in facilitation for all the L&D initiatives and Co-ordinating with other Departments based on requirement. Was involved in process improvement and tool designing in the company.

Overview

3
3
years of professional experience

Work History

Learning Consultant

Shepherd Stories Pvt Ltd
7 2022 - 6 2024
  • Conduct interviews with hostel management and volunteers to identify training needs and skill gaps
  • Develop comprehensive training programs covering hospitality skills, customer service, cultural sensitivity
  • Design and share training materials, including manuals, presentations, videos, and interactive modules
  • Provide basic training on daily tasks such as check-in/check-out processes, housekeeping, and guest interaction
  • Pair new volunteers with experienced ones for hands-on learning and smoother integration
  • Organize workshops such as conflict resolution, emergency situation and contacts
  • Implement systems for regular feedback from guests, staff, and volunteers
  • Develop recognition and reward programs to motivate and retain volunteers
  • Organize team-building activities and social events to foster a sense of community among volunteers
  • Encourage cultural exchange through themed nights, language exchange sessions, and local excursions
  • Mediate conflicts and provide support to ensure a harmonious working environment
  • Assist in creating volunteer schedules, ensuring adequate coverage for all shifts and balancing workloads
  • Help in the delegation and management of daily tasks, ensuring that volunteers are productive and engaged.

Learning Specialist

Novartis Healthcare Pvt Ltd
12.2019 - 07.2022
  • Managing LMS system (Cornerstone platform) activities include (Creating sessions, capturing attendance, uploading materials, creating and assigning curriculum to users, running monthly reports)
  • Facilitate training sessions and workshops for employees at all levels of organizations
  • Evaluate the effectiveness of learning programs through feedback assessment
  • Monitor and report on registration and completion status and take appropriate action
  • Respond to queries and handle issues relating to the learning programs and Learning Management Systems for all 5000 users in the IT group
  • Working with third party content providers linkedin and coursera to create learners pathway to the users
  • Track and produce, monthly, quarterly and annual reports to the management
  • Release training reminders, invites to participants as per schedule
  • Support vendor management and all procurement related activities
  • Managing SNOW tickets and closing within the SLA.

Training Operations Co-Ordinator

Apps Associates Pvt Ltd
- 12.2019
  • Track the sessions and keep updating the management with all the trainings that take place Globally
  • Update and provide Learning credits
  • Publishing monthly training sessions considering the practice requirements as provided by practice heads
  • Contacting and screening external skills facilitator for the project requirements of concerned department
  • Scheduling discussions with internal leaders to identify the skill needed within the team
  • Managing Bootcamp (Campus hire, freshers' batch) training batch, handling the batch training and schedules till the completion
  • Sending invites for all the L&D initiatives
  • Conducting L&D internal team soft skill activities
  • Presenting feedback overview of the session's conducted for continuous improvement
  • Taking management input and improving the quality and effectiveness of the training
  • Managing LMS system.

Education

Bachelor’s degree in commerce -

St. Mary’s College (Osmania University)
Hyderabad, Telangana

Skills

Microsoft excel

Accomplishments

  • Certified in “Reach Higher Development” Program conducted by NASSCOM.
  • Been a team player in successfully implementing the Taleo LMS system in the organization.

Additional Information

Highly motivated and quick adaptability to any new environment. Good organizing skills, ability to understand, analyze and flexible to work effectively and efficiently. Positive Attitude and willingness to learn new things.

Personalminutiae

05/08/1996, Single, Indian, English, Hindi, Kannada, Telugu, Thulu, H.No:10-12-40, Near Masjid Lane, Fathenagar, Hyderabad, Telangana, 500018, India

Timeline

Learning Specialist

Novartis Healthcare Pvt Ltd
12.2019 - 07.2022

Learning Consultant

Shepherd Stories Pvt Ltd
7 2022 - 6 2024

Training Operations Co-Ordinator

Apps Associates Pvt Ltd
- 12.2019

Bachelor’s degree in commerce -

St. Mary’s College (Osmania University)

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Manish Shetty