MS Office
Manish Shukla
Sales Representative
Hyderabad
Summary
As a Inside Sales Representative offering more than 7 years in outside sales, sales operations and marketing. Successful in new account acquisition and growing existing account sales. As a team player believe in actively contributing to achieve the Targets and meet goals. Results-driven Sales professional with deep technical acumen in Software Sales, Server and Computer Sales. Offering 7-year history in leadership and sales strategy development. Drives company vision through excellent service and significant ROI performance.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Senior Inside Sales Representative
Dell
Hyderabad
09.2019 - Current
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
- Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Maintained high levels of product knowledge and solutions to covert casual shoppers into customers and increase sales by 23%.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Training Specialist
Amazon Data Services
Chennai
04.2018 - 08.2019
- Conducted orientation sessions to assess skill levels and areas of strength and weakness.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Organized and implemented coursework, oversaw scheduling and monitored attendance through learning management system.
- Collected data on program effectiveness to develop modifications and improvements to curricula.
- Tracked students and instructors leaves, attendance, scores and overall performance in databases.
- Provided constant training to staff on newly developed training programs used in classrooms, new language labs and computer systems.
- Developed training handbooks, computer tutorials and reference materials.
- Utilized cross-training techniques to boost productivity and develop each team member's individual skills set.
- Created curricula, instructions, documents and written tests for various types of training courses.
- Assisted in analyzing and assessing training and development needs for organizations, departments and individuals.
Sales Retention Specialist
Sutherland Global Services
Chennai
06.2015 - 09.2018
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Trained and mentored new sales representatives.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Increased sales by offering advice on purchases and promoting additional products.
- Surpassed sales objectives several consecutive years by cultivating productive client partnerships.
Broadband Associate
Wipro
Kolkata
09.2013 - 02.2015
- Led projects and analyzed data to identify opportunities for improvement.
- Exceeded goals through effective task prioritization and great work ethic.
- Worked with customers to understand needs and provide excellent service.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Worked flexible hours across night, weekend and holiday shifts.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Education
BBA - Business Administration And Management
Rourkela Institute of Management Studies
Rourkela, Odisha 06.2010 - 05.2013
High School Diploma -
Desouza's School
Rourkela, Odisha 04.2008 - 04.2010
Skills
Account management
Relationship building skills
MS Office
Product and service sales
Business planning
Marketing
Product branding
Software
Google WorkDocs
Interests
Reading e-books
Online Games
Outdoor Games
Timeline
Senior Inside Sales Representative
Dell
09.2019 - Current
Training Specialist
Amazon Data Services
04.2018 - 08.2019
Sales Retention Specialist
Sutherland Global Services
06.2015 - 09.2018
Broadband Associate
Wipro
09.2013 - 02.2015
BBA - Business Administration And Management
Rourkela Institute of Management Studies
06.2010 - 05.2013
High School Diploma -
Desouza's School
04.2008 - 04.2010