Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
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Manish Shukla

Sales Representative
Hyderabad

Summary

As a Inside Sales Representative offering more than 7 years in outside sales, sales operations and marketing. Successful in new account acquisition and growing existing account sales. As a team player believe in actively contributing to achieve the Targets and meet goals. Results-driven Sales professional with deep technical acumen in Software Sales, Server and Computer Sales. Offering 7-year history in leadership and sales strategy development. Drives company vision through excellent service and significant ROI performance.

Overview

9
9
years of professional experience
5
5
years of post-secondary education
4
4
Languages

Work History

Senior Inside Sales Representative

Dell
Hyderabad
09.2019 - Current
  • Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
  • Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
  • Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
  • Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Maintained high levels of product knowledge and solutions to covert casual shoppers into customers and increase sales by 23%.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Training Specialist

Amazon Data Services
Chennai
04.2018 - 08.2019
  • Conducted orientation sessions to assess skill levels and areas of strength and weakness.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Organized and implemented coursework, oversaw scheduling and monitored attendance through learning management system.
  • Collected data on program effectiveness to develop modifications and improvements to curricula.
  • Tracked students and instructors leaves, attendance, scores and overall performance in databases.
  • Provided constant training to staff on newly developed training programs used in classrooms, new language labs and computer systems.
  • Developed training handbooks, computer tutorials and reference materials.
  • Utilized cross-training techniques to boost productivity and develop each team member's individual skills set.
  • Created curricula, instructions, documents and written tests for various types of training courses.
  • Assisted in analyzing and assessing training and development needs for organizations, departments and individuals.

Sales Retention Specialist

Sutherland Global Services
Chennai
06.2015 - 09.2018
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Trained and mentored new sales representatives.
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Surpassed sales objectives several consecutive years by cultivating productive client partnerships.

Broadband Associate

Wipro
Kolkata
09.2013 - 02.2015
  • Led projects and analyzed data to identify opportunities for improvement.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Worked with customers to understand needs and provide excellent service.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Education

BBA - Business Administration And Management

Rourkela Institute of Management Studies
Rourkela, Odisha
06.2010 - 05.2013

High School Diploma -

Desouza's School
Rourkela, Odisha
04.2008 - 04.2010

Skills

Account management

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Software

MS Office

Google WorkDocs

Interests

Reading e-books

Online Games

Outdoor Games

Timeline

Senior Inside Sales Representative

Dell
09.2019 - Current

Training Specialist

Amazon Data Services
04.2018 - 08.2019

Sales Retention Specialist

Sutherland Global Services
06.2015 - 09.2018

Broadband Associate

Wipro
09.2013 - 02.2015

BBA - Business Administration And Management

Rourkela Institute of Management Studies
06.2010 - 05.2013

High School Diploma -

Desouza's School
04.2008 - 04.2010

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Manish ShuklaSales Representative