Manish Shukla
Head Of Generative AI Platform
Bangalore
Summary
Dynamic and results-driven AI & MLOps Leader with over 16 years of experience in data and analytics, specializing in generative AI and machine learning. Proven track record in defining and executing strategies for scalable AI platforms and MLOps solutions. Adept at leading cross-functional teams to deliver impactful, high-stakes projects. Committed to ethical AI practices and continuous learning. Seeking to leverage extensive expertise in a Director - Machine Learning role to drive innovation and excellence.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Head of Generative AI Platform
NatWest Group
5 2021 - Current
- Developed and deployed a multi-cloud Generative AI platform, enhancing operational efficiency and scalability.
- Led the successful implementation of an AWS MLOps platform, driving significant improvements in machine learning operations.
- Oversaw the adoption of MLOps practices across diverse use cases, ensuring high engagement and satisfaction rates.
- Recruited and developed high-performing teams, fostering a culture of continuous learning and technical excellence.
- Pioneered the development of generative AI models, delivering advanced solutions for business challenges.
- Mentored and guided a team of data scientists, promoting their professional growth and technical skill development.
- Achieved a 40% improvement in ML projects timeline .
Delivery Manager
British Telecom
03.2017 - 05.2021
- Defined and managed AI strategy for the Network unit, leading the development of a versatile AI platform.
- Spearheaded the migration of on-premise applications to AWS cloud, achieving significant cost savings and performance improvements.
- Led the transformation of legacy reporting tools to next-generation solutions, benefiting over 4000 customers.
- Implemented large-scale network monitoring solutions with minimal defects through Agile and quality processes.
- Drove the adoption of machine learning and predictive analytics technologies across the organization.
- Built and led a team of data scientists, resulting in a 50% increase in project delivery speed.
- Enhanced customer satisfaction by 35% through improved AI-driven network solutions.
Program Manager
BT
01.2015 - 03.2017
- Managed end-to-end delivery of network monitoring software solutions, from requirements gathering to production launch.
- Coordinated design and implementation efforts between internal teams and external stakeholders, optimizing time-to-market.
- Managed project schedules, mitigated risks, and maintained control over engineering efforts.
- Successfully launched network monitoring solutions, reducing incident response times by 25%.
- Mentored junior team members, fostering their growth into senior roles within the organization.
Release Manager
Microsoft
10.2014 - 01.2015
- Executed release planning and provided technical leadership to development teams.
- Ensured adherence to development schedules and plans, delivering high-quality products to market.
- Streamlined release processes, reducing release cycle times by 15%.
- Led cross-functional teams to deliver complex projects on time and within budget.
Release Manager
Nokia
04.2013 - 09.2014
- Successfully migrated projects into production environments, improving margins and operational efficiency.
- Implemented automated build processes and integrated build systems with baseline server configurations.
- Achieved a 20% reduction in build errors through process optimization and team training.
System Specialist
Nokia
11.2010 - 04.2013
- Led system development projects, ensuring consistency with requirements and delivering solutions on time.
- Coordinated with customers and stakeholders to ensure successful project delivery.
- Enhanced system performance by 30% through targeted optimizations and upgrades.
Software Engineer
TCS
08.2007 - 11.2010
- Designing large scale application with multiple interfaces(Mainframe ,Web sphere message broker ,BizTalk and other platforms)
- Designing IT solution for business problems, architecting and helping development in technical issues.
Education
Bachelor of Technology (B.Tech.) - Computer Science
GLAITM
01.2003 - 04.2007
Skills
- Machine Learning & Deep Learning
AI Strategy
- Generative AI
- AWS & Multi-Cloud Platforms
Technical Leadership & Team Building
MLOps
Responsible AI
Certification
Certified ScrumMaster
Professional Development
- Continuous learning and adaptation to emerging AI technologies and industry trends.
- Active participation in AI and ML conferences and workshops.
Timeline
Delivery Manager
British Telecom
03.2017 - 05.2021
Program Manager
BT
01.2015 - 03.2017
Release Manager
Microsoft
10.2014 - 01.2015
Release Manager
Nokia
04.2013 - 09.2014
System Specialist
Nokia
11.2010 - 04.2013
Software Engineer
TCS
08.2007 - 11.2010
Bachelor of Technology (B.Tech.) - Computer Science
GLAITM
01.2003 - 04.2007
Head of Generative AI Platform
NatWest Group
5 2021 - Current
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