Excel
Manish Singh
Zonal Lead- Process Excellence
Kolkata
Summary
Senior Operations Process Analyst with proven track record of success designing models and analytical programs to solve business problems. Results-oriented with strong research and decision-making skills to determine specifications and develop action plans for projects. Collaborative with excellent interpersonal and communication skills across diverse groups.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Zonal Lead- Process Excellence
XpressBees Logistics Pvt. Ltd.
Kolkata
07.2022 - Current
- Used business objects, business intelligence and other reporting tools to extract data from data solutions.
- Collected and analyzed data from variety of sources to check its redundancy and create detailed report for top-level decision makers.
- Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.
- Performed root-cause analysis on data-related system problems to recommend or execute corrective action.
- Created and automated data visualizations to present insights and tell compelling stories.
- Interpreted business questions and collaborated with engineering teams to identify data sources.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Worked with development team to define and implement customer change requests to enhance product functionality.
Assistant Manager - Control Tower Analyst
SuprDaily Infotech Pvt. Ltd.
Bangalore
11.2021 - 06.2022
- Designed plans to improve operations and suggested changes to systems for overall organization.
- Analyzed trend data to forecast operational needs and plan next course of action.
- Used Power BI to model data and forecast trends and extract data writing queries using MySQL.
- Created custom reports and visualizations to support decision-making processes.
- Teamed with Analytics manager to launch Customer Quality Improvement Scopes Charts.
- Created models to forecast and predict quantitative and comparative evaluations of various business solutions.
Senior Executive
Flipkart Internet Pvt. Ltd.
Kolkata
05.2021 - 11.2021
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Oversaw projects to help goals, tasks and milestones align with organizational strategy.
- Introduced new methods, practices, and systems to reduce turnaround time.
Senior Executive - Operations
Reliance Retail Limited (Jio Mart)
Kolkata
07.2019 - 05.2021
- Developed and maintained knowledgeable and productive team of employees.
- Tracked production and quality control systems to proactively identify deficiencies.
- Collaborated with Vendors and supply chain management team for ideal flow of orders as per demand and supply.
- Conducted research to address shipping errors and packaging mistakes.
- Integrated warehouse operations with existing and new business processes.
Education
Bachelors' in Technology - Mechanical Engineering
Institute of Engineering & Management
Kolkata, India 06.2015 - 06.2019
Skills
Technical Documentation
undefinedSoftware
MySQL
AutoCAD
Jira
Edraw
Google Sheets/ Scripts
Macros/ VBA
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Zonal Lead- Process Excellence
XpressBees Logistics Pvt. Ltd.
07.2022 - Current
Assistant Manager - Control Tower Analyst
SuprDaily Infotech Pvt. Ltd.
11.2021 - 06.2022
Senior Executive
Flipkart Internet Pvt. Ltd.
05.2021 - 11.2021
Senior Executive - Operations
Reliance Retail Limited (Jio Mart)
07.2019 - 05.2021
Bachelors' in Technology - Mechanical Engineering
Institute of Engineering & Management
06.2015 - 06.2019
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