Manish Singh
Thane
Summary
I am experienced in office management and administration with a proven track record of optimizing productivity, efficiency, and service quality in diverse environments. Highly dependable,reliable support specialist and leader with advanced organizational, technical, and business acumen. Collaborates effectively with cross-functional teams to drive success and ensure operational and service excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Gaurav Medical & General Store
Thane
05.2023 - 12.2024
- Overseeing day-to-day operations & Managing Staff
- Handling Inventory & customer relations
- Educated patients on their conditions and prescribed medications
Executive
Talerang (Career training)
Mumbai
01.2020 - 08.2022
- Counsel students and professionals on career goals, recommend courses, follow up on leads, provide course details, convert inquiries to enrollments, maintain a database, and engage in student activities.
- Created a client relationship management program to track leads, projects, and opportunities, and provide customer service and reply/support, increasing customer retention by 4%.
- Have handled accounting responsibilities, which include Razorpay gateway, generating invoices, and other processes like employee reimbursement.
Student Engagement Team, Intern
Talerang career training
Mumbai
07.2019 - 01.2020
- Assisted sales team in prospecting, reaching out to potential clients, and scheduling meetings
- Conducted market research to identify potential target markets and develop strategies to penetrate them
- Updated and maintained customer database, ensuring accurate and up-to-date information
- Supported sales representatives in preparing sales presentations and proposals for clients
Education
BBA - Business Administration
D.Y. Patil Deemed to be University
Navi Mumbai06.2022
Skills
- Excel
- Team Leadership
- Communication Skills
- Analytical thinking and problem solving
- Analysis Skills
- Time management
Certification
- Irresistible Stock Market Architecture 2.0, 04/01/22
- Complete Guide to Startup Ankur Warikoo, 03/01/21
- How to use ChatGPT to Improve Productivity, 02/01/24
Awards
Employee of the month Award, 05/01/21
Hobbies and Interests
- Cycling
- Stock market
- Trekking and esports
Disclaimer
I hereby declare that the information in this document is accurate and true to the best of my knowledge.
Languages
- English
- Hindi
- Marathi (Marāṭhī)
Personal Information
- Date of Birth: 08/10/96
- Nationality: Indian
- Marital Status: Single
Languages
Hindi
First Language
English
Proficient
C2
Timeline
Supervisor
Gaurav Medical & General Store
05.2023 - 12.2024
Executive
Talerang (Career training)
01.2020 - 08.2022
Student Engagement Team, Intern
Talerang career training
07.2019 - 01.2020
BBA - Business Administration
D.Y. Patil Deemed to be University