Manish Sinha
Jaipur
Summary
A competent and committed healthcare professional with a demonstrated history of revenue and EBITDA transformation. With an overall experience of 23 plus years, my journey with healthcare has exposed me to revenue management, hospital operations, consultant management, talent acquisition, market Intelligence, facility management, quality care, statutory compliance, training and mentoring, negotiation, healthcare marketing, digital marketing and patient service management. Key areas of interest are new hospital launch, re launch hospital and re defining sales and marketing.
Overview
24
24
years of professional experience
Work History
Chief Administrative Officer
Shalby Limited
Jabalpur
04.2022 - Current
- Healthcare consultation on P&L, market intelligence, healthcare investment, consultant hiring, project viability, and marketing strategies.
- Provided guidance and support to department heads in order to maximize efficiency and effectiveness of their teams.
- Developed and implemented policies, procedures, and practices to ensure efficient operations of the organization.
- Evaluated existing systems for accuracy and completeness; developed new systems when needed.
- Ensured that organizational goals were met by setting deadlines, monitoring progress towards objectives.
- Identified opportunities for cost savings through improved processes or technology upgrades.
- Managed the day-to-day operations of the organization including supervision of staff and volunteers.
- Organized and coordinated administrative activities such as board meetings, staff meetings, budgeting, financial management, personnel management, recordkeeping, and compliance with applicable laws.
Unit Head
Apex Hospitals Private Limited
Jaipur
10.2021 - 10.2022
- Overall responsible for P & L of the unit
- Formulating long term/short term strategic plans
- Identify and ensure consultant acquisition
- Responsible for daily operations of the hospital, including patient and consultant management
- Implementation of the mission, vision and values of the organization
- Oversee the development and implementation of SOP and quality standards of the hospital operations both clinical and non-clinical
- Ensure compliance with company policies, audits and regulatory framework
- Managing quality accreditation/training and putting system as per NABH standards
- Ensure the hospital is equipped to respond to disasters and emergencies.
COO
HCG Hospital
Jaipur
10.2020 - 09.2021
- Formulated key performance indicators that measure success against set goals and objectives.
- Monitored performance metrics of departments and provided feedback to executives.
- Led efforts in creating an effective internal communications plan among different departments.
- Evaluated existing systems and processes for effectiveness then proposed changes where necessary.
- Implemented innovative solutions to improve overall productivity levels within the organization.
- Analyzed market trends and assessed potential impact on organization's growth strategy.
- Participated in development of new products, services through collaboration with marketing, R&D teams.
- Built relationships with industry leaders both internally and externally to create new opportunities for growth.
Marketing Head
Manipal Hospitals
Jaipur
05.2013 - 03.2018
- Identified opportunities for new business partnerships or other growth initiatives.
- Developed and implemented a comprehensive marketing strategy to increase brand awareness.
- Maintained up-to-date knowledge of industry trends and competitive landscape.
- Organized promotional campaigns, including social media, print materials, press releases, and website content.
- Collaborated with internal stakeholders to ensure products meet customer expectations.
- Presented monthly results of all marketing efforts at executive team meetings.
- Generated reports outlining performance of various campaigns against goals set forth in the strategic plan.
- Mentored marketing personnel on best practices and protocols to maximize productivity.
- Oversaw the development and management of the company's website, ensuring it serves as an effective digital marketing tool.
- Managed annual marketing budget, ensuring optimal allocation of resources for maximum impact.
Marketing Head
Narayana Multispeciality Hospital
Jaipur/Bangalore
05.2013 - 03.2018
- Created customer-focused messaging that resonates with target audiences.
- Recruited and managed a team of marketers responsible for executing projects.
- Maintained up-to-date knowledge of industry trends and competitive landscape.
- Collaborated with internal stakeholders to ensure products meet customer expectations.
- Presented monthly results of all marketing efforts at executive team meetings.
- Established metrics to track ROI on all marketing programs.
- Executed updated marketing plans to increase branding exposure, customer traffic and sales.
- Mentored marketing personnel on best practices and protocols to maximize productivity.
- Coordinated with sales department to align marketing strategies with sales objectives and optimize the sales funnel.
RBM/Head Sales Admin & Marketing Services
RPG Life Sciences LTD
Jaipur/Mumbai
05.2010 - 05.2013
- SFA- Roll out the Sales force automation for the group, CRM and Sponsorship Management for the group, FF Expense Management for the group, To facilitate with various sales analysis data, Quality/ hygiene of sales and campaign analysis, Disbursement of incentive across all field force hierarchy and organizing Annual award function, SNOP - All sales and sample stocks planning for production & allocation, Budget - Preparing Sales Budget for the group.
Regional Business Manager
Panacea Biotec LTD
Jaipur
10.2009 - 05.2010
- Organized medical educational programs, seminars and conferences for doctors
- Revenue target achievement.
Assistant Manager Operations
Reliance Industries LTD
Jaipur
01.2008 - 10.2009
- Managing and motivating team to increase sales and ensure efficiency
- Managing inventory levels and making key decisions about stock control
- Addressing customer complaints
- Organizing special promotions, displays and events
- Managing and overseeing store audit compliance
- Ensuring all loss prevention policies are being followed and enforced.
Regional Business Manager
Alkem Laboratories
Jaipur
11.2005 - 01.2008
- Revenue target achievement
- Organized conferences for doctors so as to keep them updated with the latest events in medical sciences
- Collecting and analyzing data to forecast the industry size, analyzing the market share of the competitors and setting the targets accordingly.
Marketing Executive
Sandoz
Jodhpur
12.2001 - 11.2005
- Revenue target achievement
- Meeting doctors & pharmacists for product promotion
- Giving presentations to doctors and pharmacists in the retail sector
- Organizing conferences for doctors and other medical staff.
Professional Sales Representative
Astra Zeneca
Alwar
04.2000 - 12.2001
- Provided customers with product information and technical support services.
- Identified new opportunities for growth by identifying untapped markets or niches.
- Resolved customer inquiries in a timely manner while providing excellent service.
- Adhered strictly to company policies related to pricing, discounts, returns.
- Maintained a database of existing customers for future marketing efforts.
- Demonstrated product features and benefits to potential customers.
- Collaborated closely with internal teams such as marketing, operations, finance.
- Organized webinars for prospective clients to demonstrate product capabilities.
Education
Masters of Business Administration - Marketing
SGV University
09-2023
Bachelor of Pharmacy -
University of Rajasthan
Skills
- P&L Management
- Hospital Operations
- General Administration
- Strategic Planning
- Healthcare Marketing
- Digital Transformation
- Negotiation Skills
- Digital Marketing
- Business Analysis
- Team Oversight
- Organizational Leadership
- Process Improvement
- Organizational Development
- Media Relations
- Business Planning
Languages
- English, Proficient
- Hindi, Native
Timeline
Chief Administrative Officer
Shalby Limited
04.2022 - Current
Unit Head
Apex Hospitals Private Limited
10.2021 - 10.2022
COO
HCG Hospital
10.2020 - 09.2021
Marketing Head
Manipal Hospitals
05.2013 - 03.2018
Marketing Head
Narayana Multispeciality Hospital
05.2013 - 03.2018
RBM/Head Sales Admin & Marketing Services
RPG Life Sciences LTD
05.2010 - 05.2013
Regional Business Manager
Panacea Biotec LTD
10.2009 - 05.2010
Assistant Manager Operations
Reliance Industries LTD
01.2008 - 10.2009
Regional Business Manager
Alkem Laboratories
11.2005 - 01.2008
Marketing Executive
Sandoz
12.2001 - 11.2005
Professional Sales Representative
Astra Zeneca
04.2000 - 12.2001
Masters of Business Administration - Marketing
SGV University
Bachelor of Pharmacy -
University of Rajasthan
Similar Profiles
Nisarg ShahNisarg Shah
Software Engineering Manager at Shalby LimitedSoftware Engineering Manager at Shalby Limited
Keyuriben J PatelKeyuriben J Patel
Registered Nurse at Shalby Multi-Specialty HospitalsRegistered Nurse at Shalby Multi-Specialty Hospitals
RAHUL SONIRAHUL SONI
Staff Engineer at Shalby Advanced TechnologyStaff Engineer at Shalby Advanced Technology