Dynamic professional with extensive experience in B2B sales and operations, notably at Gravity Global Group. Proven track record in driving revenue growth and managing vendor relationships. Skilled in regulatory compliance and cross-functional leadership, consistently achieving sales targets while enhancing customer satisfaction and operational efficiency.
Overview
16
16
years of professional experience
Work History
Manager Government Affairs
Gravity Global Group
07.2024 - Current
B2B sales and sales operations for Government, PSU, and enterprise clients to drive revenue growth
Built and managed relationships with government bodies, PSUs, and regulatory authorities to facilitate collaboration and compliance
Handled licenses, permits, NOCs, statutory compliance, tenders, and customs documentation to ensure operational readiness and adherence to regulations
Contribute to sales strategy, pricing, proposals, tenders, and order-to-cash execution
Oversee sales operations, including order processing, MIS, KPI tracking, and reporting
Streamline operations and SOPs, covering vendor management, procurement, logistics, and facilities
Led cross-functional teams for projects, events, and business support to achieve strategic objectives and enhance stakeholder engagement
Facilitated payment follow-ups, collections, and reconciliation with finance teams
Manage daily office administration, documentation, and budget coordination
Sr.Executive
India Sotheby's International Realty
08.2021 - 04.2024
Supported business growth and sales enablement through streamlined operations and effective administrative governance.
Oversaw day-to-day operations, managed vendor relationships, negotiated contracts, and controlled costs to enhance operational efficiency.
Drove process improvements, ensured data accuracy, and optimized resource allocation across functions.
Collaborated with finance team to process vendor payments and perform account reconciliations.
Liaise with government and regulatory bodies to ensure compliance and business continuity.
Organized events and managed licensing processes to support business objectives.
Work closely with legal teams, surveyors, and consultants to resolve title or regulatory issues.
Operation’s Team Lead
MSAR Packaging & Marketing Private Limited
11.2017 - 08.2021
Headed the overall business development and organizational setup, defining operational structure, workflows, and governance models
Established sales and distribution processes, facilitating market entry, dealer onboarding, and revenue generation
Managed supplier and vendor partnerships, including negotiations, contracts, procurement, and cost optimization
Oversaw manufacturing support operations, inventory planning, and supply chain coordination to ensure uninterrupted production and distribution
Designed and implemented administrative, vendor management, and logistics systems to ensure smooth day-to-day operations
Implemented SOPs, internal controls, and performance tracking mechanisms, enhancing operational efficiency and accountability
Supported leadership in scaling operations, improving cost efficiency, and strengthening organizational discipline.
Assistance Manager
3M India Private Limited
12.2017 - 10.2017
Developed and implemented strategic plans to expand market presence and achieve sales targets in the Orissa market.
Spearheaded the development of the automotive aftermarket for the Orissa region, successfully increasing market share for 3M products.
Developed and implemented marketing strategies and campaigns tailored to dealerships' needs to maximize sales and increase customer satisfaction.
Conducted technical training sessions for internal teams and external stakeholders to enhance product knowledge and customer service capabilities.
Conducted product demonstrations and provided operational support to distributors and retailers, driving customer satisfaction and productivity.
Managed recruitment process, selecting qualified candidates to align with business growth objectives.
Implemented management information systems (MIS) to track sales performance, analyze market trends, and inform decision-making processes.
Operations Manager
Nuvo Logistics Private Limited (Pepper tap)
12.2017 - 10.2017
Oversaw FC selection and launch, including asset distribution, hiring, OTD/OFR monitoring, cash reconciliation, and dashboard management to ensure operational readiness.
Developed and executed expansion plans for the Delhi region, focusing on strategic planning, training modules, and execution frameworks to drive growth and operational efficiency.
Aligned operational capacity with growth strategies and market expansion to support business development initiatives.
Led recruitment and placement of ground staff, ensuring onboarding of skilled personnel aligned with business and expansion goals.
Designed and implemented scalable organizational structures with clear task delegation, accountability frameworks, and structured work schedules to enhance operational effectiveness.
Worked closely with cross-functional teams (Tech, HR, Finance, etc.) to streamline operational workflows, troubleshoot challenges, and improve overall business efficiency.
Directed a core field team of 12 members, ensuring all primary and secondary sales schemes were effectively executed in line with product positioning and market demand.
Built and sustained relationships with retailers, enhancing brand visibility, product placement, and market penetration.
Executed marketing campaigns and in-store activations to promote products and increase brand visibility
Coordinated with government bodies such as DSIIDC, DTTDC, DSCSC, and DCCWS to enhance operational execution and strengthen partnerships.
Managed dispatch operations, streamlining daily route planning, vehicle deployment, and manpower coordination for timely delivery.
Sales Officer
Big Sam Snacks & food Private Limited (Triton Group)
06.2010 - 05.2011
Managed distributor and dealer relationships, ensuring strong communication, timely support, and alignment with sales targets to drive market penetration.
Executed schemes and offers on the ground with trade partners to boost product uptake and retailer participation.
Organized roadshows, events, and field activations to enhance brand visibility and customer engagement, directly driving lead generation and contributing to increased sales and market share.
Initiated and led market entry strategies, including research, product positioning, and development of tailored distribution plans for new territories.
Tracked competitor activities and market trends, using data insights to identify opportunities, mitigate risks, and support strategic planning.
Coordinated with cross-functional teams to plan and implement marketing campaigns and local promotional activities aligned with business goals.
Evaluated impact of market development initiatives, adapting strategies and tactics to foster growth and improve performance.