Summary
Overview
Work History
Education
Skills
Accomplishments
Certificates Courses
Certification
Interests
Timeline
Manish Soni

Manish Soni

Customer & Business Development Manager
"Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful"
Albert Schweitzer

Summary

Skilled Business Development leader offering 10 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.

Knowledgeable and dedicated customer service professional with extensive experience in service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

13
13
years of professional experience
3
3
years of post-secondary education
10
10
Certifications
5
5
Languages

Work History

Oil Broker

MBC Oil Trading
02.2024 - Current
  • Acting as Broker for Local & International market

Finance Manager

Orion Holdings Limited
5 2004 - 8 2011
  • Managing & Reviewing financial reports
  • Monitoring accounts payables, Receivables & Payroll
  • Preparing financial forecasts
  • Investigating ways to improve profitability
  • Analyzing markets for business opportunities, such as expansion
  • Monitoring and enforcing compliance with finance-related laws & procedures
  • Performing Internal Audits on a regular basis.

Business Development Analysis

Kewal Tours & Travels
08.2022 - 12.2023
  • Analyzing business operations and strategies to identify new opportunities
  • Identifying cost reductions to increase sales revenue
  • Reporting and obtaining approval from senior management, when required
  • Evaluating and improving sales strategies, as well as identifying new customers
  • Analyzing consumer behavior to meet product demand and preferences
  • Implementing efficient customer communication and feedback channels
  • Identifying and negotiating sales deals that promote sustained income.

Customer Relationship Manager

OFB Tech Pvt Ltd
01.2022 - 06.2022
  • Establishing and maintaining profitable relationships with key customers
  • Identifying and communicating customer needs
  • Ensuring customer satisfaction
  • Resolving customer issues and concerns
  • Involved in Import and export of petroleum products for company
  • Developing and implementing marketing strategies to grow the customer base
  • Using CRM tools in resolving escalated client issues
  • Ensuring customers are aware of new and existing company products.

Business Development & Customer Relationship Mgr.

Kewal tours & travels
03.2021 - 01.2022
  • Identifying new business opportunities
  • Developing effective models & strategies to improve business performance
  • Searching for new potential clients to generate income
  • Planning and overseeing new marketing initiatives
  • Increasing the value of current customers while attracting new ones
  • Presenting new products and services to improve existing relationships
  • Engaging internal and external contacts.

Business Development Manager

JMD Fuel Supply Services
02.2016 - 12.2020
  • Organizing & establishing new business opportunities
  • Developing and implementing new sales strategies to grow the business
  • Preparing sales contracts ensuring adherence law established
  • Keeping records of sales, revenue, invoice etc… Maintaining relationships with existing clients
  • Reviewing client's feedback and making necessary changes.

International Sales Manager

Asean International Limited
05.2012 - 01.2016
  • Monitoring competitor activity and industry trends in order to identify opportunities for growth
  • Meeting with clients in person to finalize contracts, discuss product features, and ensure that all parties are clear on terms and conditions.

Commercial sales executive

JMD Shipping & Trading Fze
09.2011 - 04.2012
  • Setting sales goals and developing sales strategies
  • Researching prospects and generating leads
  • Contacting potential and existing customers on the phone, by email, and in person
  • Giving product demonstrations and preparing quotes and proposals
  • Negotiating sales contracts and designing packages
  • Maintaining sales and performance records and updating them in the system
  • Participating in trade exhibitions, conferences, etc
  • Handling customer questions, inquiries, and complaints.

Education

Bachelor of Commerce -

William Carey University
05.2006 - 05.2009

Skills

Communication

Accomplishments

  • Handling of Petroleum Products at Terminal, Sharjah - UAE(Terminal storage capacity of 2,500 MT)
  • Manage the daily operations and supply of products at the terminal. Daily dip of stock movement of volatile (MGO, MFO) and non-volatile (Lubricates) products.
  • Regular checks on storage tanks & pipelines were conducted to prevent leakages and spillages.
  • Ensuring all work is in accordance with company standards, procedures, and regulatory requirements.

Certificates Courses

  • Corporate finance Institute
  • Accounting Fundamentals
  • Reading Financial Statements
  • Fixed Income Fundamentals
  • ACCA, UK
  • Finance Accounting Management
  • Accounting
  • Soft Arch computer Systems -India
  • Diploma in computers
  • Oxford- Petro spot, UK
  • Oxford advance bunkering course

Certification

Customer Relationship Management

Interests

Travelling

Playing Chess

Timeline

Customer Relationship Management

05-2024

Principles of Business Management

03-2024
Oil Broker - MBC Oil Trading
02.2024 - Current

Financial Statements

01-2024

Business Finance Foundation

07-2023
Business Development Analysis - Kewal Tours & Travels
08.2022 - 12.2023
Customer Relationship Manager - OFB Tech Pvt Ltd
01.2022 - 06.2022
Business Development & Customer Relationship Mgr. - Kewal tours & travels
03.2021 - 01.2022

Certificate on Debit and Credits

12-2019

Excel Fundamentals -Formula for finance

10-2019

Fixed Income fundamentals

10-2019

Reading Financial statements

09-2019

Accounting Fundamentals

09-2019
Business Development Manager - JMD Fuel Supply Services
02.2016 - 12.2020

Oxford Bunker Course (Advance)

03-2013
International Sales Manager - Asean International Limited
05.2012 - 01.2016
Commercial sales executive - JMD Shipping & Trading Fze
09.2011 - 04.2012
William Carey University - Bachelor of Commerce,
05.2006 - 05.2009
Finance Manager - Orion Holdings Limited
5 2004 - 8 2011

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Manish SoniCustomer & Business Development Manager