Manish Tiwati
Subject Matter Expert
Delhi
Summary
- A result oriented Telecom Engineering professional with a domain expertise of 9 + years in the field of OSS integration and Operations support in Telecom Industry.
- Good understanding of Telecom Business domain with working experience on OSS/NMS/EMS applications support on Linux operating system.
- Possess good communication, presentation, analytical, and problem-solving skills.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Delivery Manager
Rakuten Symphony
Indore
09.2022 - Current
- Working as a SME on Rakuten product Cloud observability framework (COB).
- COB is designed to monitor LOGS/FM/PM for containerize network functions (CNF) based telecom applications.
- Coordinating with application vendors to fulfil COB related templates, pre-requisite and integrate the application with COB.
- End to End Integration of multiple telcos & non-telco application with COB to OSS.
- Product owner of OBF.
CONSULTANT
Infosys
Pune
08.2021 - 09.2022
- Diagnose, detect, and fix SMARTS application issues.
- Serving as a subject matter expert in the specification, design, implementation and support of complex telecommunication systems and networks.
- Monitor systems and providing tier 2 support for SMART.
- Experience in building client and vendor relationships and understanding product team objectives.
- Hands-on skill of OSS management system design & administration, also with deep understanding of software life cycle management an added advantage.
- Proven ability to work strong analytical and creative problem-solving capabilities.
OSS LEAD
Vodafone Idea
Pune
08.2020 - 08.2021
- Working on Service Now automatic ticketing tool and their issues.
- Daily troubleshooting of the NMS/OSS related issues for different vendor.
- Integration of Volte ,cloud Nodes(CBAM,NTAS,CFX,CBIS,SBC).
- Responsibility Daily Health Checkups for all servers and application systems .
- Daily troubleshooting of the NMS/OSS related issues for different vendor applications .
- Maintain OSS server and ensure Application availability.
TAC ENGINEER
Capgemini
Bengaluru
03.2019 - 08.2020
- Working on multiple Client Stacks of Portal.
- Monitoring and Suppressing Critical and Major Alarms reported by system Performing Health Checks of Devices before Production.
- Handling Linux Machine/ UCS Devices/ Monitoring components/ Engaging Stack Holders for Change Implementation.
- To identify and analyze issues that hampers performance of system, and to work in close coordination with product development team and recommend solutions for issues.
- Worked on Knowledge Objects such as Event Types, Tags, Field Extraction.
- Tools learned (EM7, SPLUNK, ServiceNow).
OSS ENGINEER
Reliance Jio
Mumbai
03.2018 - 03.2019
- Installation and commissioning of OS, Operation Management, Change management, OS/Server Management, Database/SW Management, Backup.
- Maintaining Linux server for their proper functioning & support to OSS.
- Monitoring All Application servers, Maintenance of NMS Server & preparing server health reports.
- Managed Virtualization Environment using VM Ware ESX 5.5.x, VM Ware vSphere , FCAPS support.
OSS Engineer
Bharti Airtel
Gurugram
09.2016 - 02.2018
- Monitoring All Application servers, Maintenance of NMS Server & preparing server health reports.
- User and group's management, Account creation/deletion, Password resets, giving permissions.
- Daily troubleshooting of the NMS/OSS related issues for different vendor applications.
- Maintaining Linux server for their proper functioning & support to OSS.
OSS Engineer
Capgemini
Noida
07.2014 - 09.2016
- Responsibility Daily Health Checkups for all servers and application systems.
- Daily troubleshooting of the NMS/OSS related issues for different vendor applications.
- Using Cronjob scheduler and scheduler task for NMS/EMS/NEs backup and future task.
- Managed Virtualization Environment using VM Ware ESX 5.5.x, VM Ware vSphere.
- Performance tuning of VMware servers, Virtual sessions and management of server resources between Virtual machines.
- Integration of Nokia Volte ,cloud and radio Nodes.
Education
B.tech -
GURU GOVIND SINGH INDRAPRASTHA UNIVERSITY
Delhi 07.2010 - 06.2014
Skills
Linux
Timeline
Delivery Manager
Rakuten Symphony
09.2022 - Current
CONSULTANT
Infosys
08.2021 - 09.2022
OSS LEAD
Vodafone Idea
08.2020 - 08.2021
TAC ENGINEER
Capgemini
03.2019 - 08.2020
OSS ENGINEER
Reliance Jio
03.2018 - 03.2019
OSS Engineer
Bharti Airtel
09.2016 - 02.2018
OSS Engineer
Capgemini
07.2014 - 09.2016
B.tech -
GURU GOVIND SINGH INDRAPRASTHA UNIVERSITY
07.2010 - 06.2014
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