Manish Uikey
Chandrapur
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments.
Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs dedicated to maintaining positive customer relationships. Known for quick and accurate response time. Personable and dedicated Customer Service Representative with extensive experience in industry.
Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
20
20
years of professional experience
Work History
Preferred R.M
HDFC BANK
AMRAVATI
09.2022 - Current
- HNW CLIENTS
- Effectively communicated with coworkers to maintain professional and customer oriented atmosphere.
- Developed processes for tracking order fulfillment timelines for improved accuracy and efficiency.
- Prevented key account losses by researching discrepancies and correcting problems.
- Prepared and sold broad range of customized merchandise to individuals and commercial accounts.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Led on- and off-site customer support teams across multiple time zones.
- Recommended product or process adjustments based on customer feedback.
Branch Manager
Star Union dai-ichi
AMRAVATI
02.2020 - 08.2022
- Conducted reviews and evaluations for cost-reduction opportunities.
- Built financial models to allocate resources, forecast cash and investment needs and make capital budgeting decisions.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Analyzed competitors and market trends to facilitate business growth.
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Coordinated preparation of external audit materials and external financial reporting.
- Provided feedback on employee performance evaluations conducted by supervisors.
- Managed relationships with Regnal head of union bank and Bank of india
- .
Sales Officer
Star Union dai-ichi
CHANDRAPUR
07.2018 - 06.2020
- RESPONSIBILITY: Lifeinsurance sale
- Negotiated contracts with customers to ensure mutually beneficial outcomes.
- Built relationships with key clients through regular contact.
- Conducted market research and reported on competitors.
- Enhanced sales volume through skilled support to both new and inactive customers.
- ACHIVMENTS
- 2 TIMES PAN INDIA 1ST POSITION
- YOY 500% ACHIVMENTS
- 3 FOREIGN TRIPS AND 5 DOMASTIC TRIPS
- INCENTIVE 25L
Associate Sales Manager(Acquisition) (CHANDRAPUR)
Indusind Bank
CHANDRAPUR
08.2015 - 06.2018
- Analyzed competitors' successes and failures, evaluating impact on market.
- Supported sales team members to drive growth and development.
- Developed and implemented sales strategies to increase market share.
- Resolved customer complaints regarding sales and service.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Achieved company growth and brand development through market expansion and sales.
- Developed and implemented new sales strategies to update product lines.
Taluka Co-ordineter (BHADRAWATI)
PANCHAYAT SAMITI
CHANDRAPUR
02.2012 - 06.2015
- Job Discription: Lead the team of 60 operator of the Taluka in gram panchayat level
- Created project budgets and managed production costs.
- Communicated approach, characterization and movement for scenes to minimize rehearsals and takes.
- Directed talent during live tapings to ensure smooth delivery of content.
- Partnered with creative team to execute creative vision within budget and schedule requirements.
- Coordinated work of lighting and sound crews to streamline production operations.
- Coordinated with writers to develop compelling scripts for talk show hosts.
- Partnered with legal team to manage contracts for writers, directors and other entities.
Team Leader,(NAGPUR)
IDEA CELLULAR
NAGPUR
07.2009 - 01.2012
- Job Discription: Reporting of the field staff on a daily basis
- Maintained positive working relationship with fellow staff and management.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Team Leader,(Chandrapur)
VODAFONE
CHANDRAPUR
05.2006 - 06.2009
- Job Discription: Reporting of the field staff on a daily basis
- Assisted with special projects as needed such as developing marketing campaigns or creating presentations.
- Worked closely with human resources to support employee management and organizational planning.
- Created training materials and conducted group trainings on new processes or procedures.
- Developed strategies for problem solving and conflict resolution among team members.
- Analyzed key performance indicators to identify effective strategies.
- Conducted regular performance reviews to assess individual team member progress.
- Interviewed and selected potential new team members from list of candidates recommended by recruitment team.
- Offered training and support to keep team members motivated and working toward objectives.
- Managed budgeting responsibilities including forecasting expenses, tracking spending, and preparing reports for upper management.
Sales Executive, Chandrapur
Idea Cellular
CHANDRAPUR
02.2004 - 03.2006
- Job Description: Planning Sales Pramotive Scheme & implementing it.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Described merchandise and explained use, operation and care.
- Ticketed, arranged and displayed merchandise to promote sales.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Administered and described strategies for customer retention and account expansion to employees, developing solid long-term relationships.
Education
MBA -
Jodhpur university
01.2014
M.COM -
YCM .NASIK
01.2006
B.Com -
YCM .NASIK
01.2004
HSC -
Nagpur
01.2001
SSC -
Nagpur
01.1999
Skills
- Promotional Support
- Quality Control
- De-Escalation Techniques
- Account Management
- Call Documentation
- Direct Sales
- Order Processing
- Regulatory Compliance
- Needs Assessment
- Customer Service
- MS Office
- Account Updating
- Retail Marketing
- POS Systems and Ordering Platforms
- CRM Software
- High-Energy Attitude
- Calm and Professional Under Pressure
- Product Sales
Additional Information
I will very much appreciate a chance to work with your esteemed organization. If given a chance, I would perform the best of my abilities.
Personal Information
- Father's Name: Mr. Bhayyaji L Uikey
- Date of Birth: 10/04/80
- Marital Status: Married
Personal Qualifications
- SSC, Nagpur, 44, 1999
- HSC, Nagpur, 44, 2001
- B.Com, YCM .NASIK, 64, 2004
- M.COM, YCM .NASIK, 62, 2006
- MBA, Jodhpur university, 67.75, 2014
Languages
- English
- Hindi
- Marathi
Hobbies and Interests
- Reading books
- Playing Cricket & Carom
Accomplishments
STAR UNION CEO MR GERISH KULKARNI SIR GIVES WATCH AT AWARDS IGHT
3 YEARS PAN INDIA 1 ST RANK
3 FOREGN TRIPS
Timeline
Preferred R.M
HDFC BANK
09.2022 - Current
Branch Manager
Star Union dai-ichi
02.2020 - 08.2022
Sales Officer
Star Union dai-ichi
07.2018 - 06.2020
Associate Sales Manager(Acquisition) (CHANDRAPUR)
Indusind Bank
08.2015 - 06.2018
Taluka Co-ordineter (BHADRAWATI)
PANCHAYAT SAMITI
02.2012 - 06.2015
Team Leader,(NAGPUR)
IDEA CELLULAR
07.2009 - 01.2012
Team Leader,(Chandrapur)
VODAFONE
05.2006 - 06.2009
Sales Executive, Chandrapur
Idea Cellular
02.2004 - 03.2006
MBA -
Jodhpur university
M.COM -
YCM .NASIK
B.Com -
YCM .NASIK
HSC -
Nagpur
SSC -
Nagpur
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