MANISH VYAS
BRANCH MANAGER (INTEGRATED AGENCY)
A-4 Vimal Appartment -2, Near Jain Temple, Keshavnagar Road, Subhash Bridge Ahmedabad
Summary
Dynamic Branch Manager with a proven track record at Edelweiss Life Insurance Company, enhancing customer satisfaction and driving revenue growth. Skilled in relationship building and employee development, I implemented effective sales strategies and streamlined operations, resulting in increased profitability. Committed to achieving goals through coaching and mentoring.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
17
17
years of professional experience
3
3
Languages
Work History
Branch Manager
Edelweiss Life Insurance Company
11.2022 - Current
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
Territory Manager
Bajaj Allianz Life Insurance Company
04.2020 - 10.2022
- Managing and Recruiting the team of Partners and Agents.
- Recruited 9 partners and 48 agents onboarded.
- Organized regular training sessions for team members to enhance their product knowledge and overall sales skills.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Championed new product adoption by effectively communicating its unique selling points and benefits to clients, resulting in accelerated sales growth.
Branch Manager (Agency Partner Channel) Grade-11
Aditya Birla Capital
04.2018 - 04.2020
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Consulted customers to boost product sales and services.
- "Train-Audit-Retrain" cycle on skills of APs.
Senior Agency Manager
Cignattk Health Insurance Company Limited.
02.2015 - 04.2018
- Streamlined internal processes for increased efficiency, resulting in improved customer satisfaction and higher retention rates.
- Provided expert advice on risk mitigation strategies based on thorough analysis of clients'' unique circumstances.
- Developed and executed successful marketing campaigns, driving significant growth in new business opportunities.
Deputy Manager
Kotak Life Insurance
06.2011 - 02.2015
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
- Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
- Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Generated repeat business through exceptional customer service.
Unit Manager
ICICI Prudential Life Insurance Company
05.2008 - 04.2009
- Mentored new hires during orientation periods for seamless integration into the team while maintaining high-quality Agents standards.
- Sales & Distribution of financial products like Pension plan, Child Education plan, Wealth plan, Term plan etc.
- Corporate presentation at worksite.
- Joint FIeld Work with newly and existing agents to drive their desire goal.
- Drove significant improvements in team morale and engagement, organizing motivational events and recognition programs.
- Boosted customer satisfaction by ensuring high-quality service standards were consistently met.
Education
MBA - Marketing And Finance
NSVKMS
Visnagar, India 04.2001 -
BBA - Bachelor in Business Administration
Som Lalit Institute of Management Studies
Ahmedabad 04.2001 -
Skills
- Customer service
- Relationship building
- Branch operations management
- Relationship building and management
- Employee development
- Coaching and mentoring
- Product training
- Training and development
- Approachable
- Goals and performance
Accomplishments
- Received the “Bronze Award” for exemplary performance by Bhargavdas Gupta (ICICI Prudential S&D Head).
- Earned Certificate of appreciation from MD and CEO Mr. Sandeep Patel ( CIgnattk Health Insurance).
- Earned Foreign Trips in Edelweiss Life Insurance.
- Highest CAP productivity in Revenue in Regional Level in last finacial year.
- Highest Level of Level upgrade in my tenure in my Unit (Edelweiss Life Insurance).
- Part of No.1 Cluster in Pan India 2023-2024.
- Rank No.1 In New License Activisation Zonal Level.
- And Many more...
Reading, Travelling Chess playing and Cricket playing.
Reading Books and Current affairs.
Timeline
Branch Manager
Edelweiss Life Insurance Company
11.2022 - Current
Territory Manager
Bajaj Allianz Life Insurance Company
04.2020 - 10.2022
Branch Manager (Agency Partner Channel) Grade-11
Aditya Birla Capital
04.2018 - 04.2020
Senior Agency Manager
Cignattk Health Insurance Company Limited.
02.2015 - 04.2018
Deputy Manager
Kotak Life Insurance
06.2011 - 02.2015
Unit Manager
ICICI Prudential Life Insurance Company
05.2008 - 04.2009
MBA - Marketing And Finance
NSVKMS
04.2001 -
BBA - Bachelor in Business Administration
Som Lalit Institute of Management Studies
04.2001 -
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