MANISH YADAV
Mumbai
Summary
Finance and accounts receivable professional with over 5 years of experience in cash application, bank reconciliation, and payment processing. Expertise in ERP systems such as Microsoft Dynamics GP and SAP ByDesign. Proven ability to reduce unapplied cash, accelerate month-end close, and resolve payment discrepancies, enhancing cash flow visibility. Strong skills in aging analysis, intercompany reconciliation, and financial reporting, with a focus on driving operational efficiency and achieving financial results.
Overview
6
6
years of professional experience
Work History
Associate Finance & Accounts
CJK KnowledgeWorks Global Pvt. Ltd.
Mumbai
07.2023 - Current
- Execute daily bank statement posting and cash application in Microsoft Dynamics Great Plains (GP), maintaining 100% posting accuracy across 100+ transactions per week.
- Reduce unapplied and on-account cash by 20% through systematic payment allocation to customer invoices.
- Collaborate with Billing, Collections, and Sales teams to resolve aged on-account payments.
- Prepare and deliver monthly cash application and accounts receivable reports to senior management, enhancing visibility into cash flow and outstanding receivables.
- Manage intercompany fund transfers and reconciliation, ensuring accuracy across multiple entities.
Senior Process Specialist – Cash Application / AR
Grassroots BPO Pvt. Ltd.
Pune
09.2021 - 06.2023
- Led end-to-end accounts receivable cash application for LRQA using SAP ByDesign, processing 150+ payment allocations weekly with 99% accuracy.
- Performed daily and monthly bank reconciliations, identifying and resolving variances between ERP system records and bank statements.
- Processed credit card charges and refunds via Stripe payment gateway, resolving payment discrepancies within SLA turnaround time.
- Conducted aging analysis on outstanding receivables, escalating overdue accounts and supporting collections efforts to reduce DSO.
- Maintained detailed records of cash receipts, adjustments, and write-offs in SAP ByDesign for audit readiness.
- Client: LRQA
Customer Support Associate
IGT Solutions Pvt. Ltd.
Pune
09.2020 - 08.2021
- Handled 50+ inbound customer queries daily for major airline, managing bookings, cancellations, refund processing, and baggage claims to achieve first-call resolution.
- Achieved a 95% case closure rate for mishandled baggage within the defined turnaround time, consistently exceeding SLA targets.
- Processed refund and compensation claims, coordinating with finance and operations teams for timely resolution and accurate documentation.
- Maintained detailed case documentation in CRM systems, facilitating trend analysis and supporting process improvement initiatives.
Education
Bachelor of Commerce -
Suresh Gyan Vihar University
Jaipur01-2024
Diploma - Mechanical Engineering
Sou. Venutai Chavan Polytechnic College
Pune01-2021
Skills
- Accounts Receivable (AR)
- ERP Systems (SAP / Dynamics GP) & Posting
- Payment Discrepancy Resolution
- Credit Card Payment Processing & Collections
- Aging Analysis
- Cash Application
- Advanced Microsoft Excel
- Accounts Reconciliation
- ERP Systems
- Financial Reporting
- Intercompany Reconciliation
- Aging Analysis
- Cash Application
- ERP Systems
- Financial Reporting
Languages
- English
- Marathi
- Hindi
Timeline
Associate Finance & Accounts
CJK KnowledgeWorks Global Pvt. Ltd.
07.2023 - Current
Senior Process Specialist – Cash Application / AR
Grassroots BPO Pvt. Ltd.
09.2021 - 06.2023
Customer Support Associate
IGT Solutions Pvt. Ltd.
09.2020 - 08.2021
Bachelor of Commerce -
Suresh Gyan Vihar University
Diploma - Mechanical Engineering
Sou. Venutai Chavan Polytechnic College