MANISHA AHER
Sahayog Malti state co-operative Credit Society LTD
7
years of professional experience
3
Languages
Professional with strong expertise in building and maintaining client relationships, ensuring customer satisfaction, and resolving issues efficiently. Proven ability to collaborate with teams, adapt to changing needs, and deliver results. Skilled in communication, conflict resolution, and CRM software. Known for reliability, adaptability, and customer-centric approach.
Work History
AS RO ( Relation Ship Officer )
4 Months- Supported customer inquiries, providing informative guidance on credit products and services.
- Collaborated with team members to improve workflow efficiencies and enhance member satisfaction.
- Conducted routine audits of financial statements to ensure compliance with regulatory standards.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Assisted in maintaining accurate financial records and reports for effective decision-making.
As cashier+ Customer service
2 Years 8 Months- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and ensured satisfaction.
- Reconciled daily cash registers, ensuring accuracy in financial reporting.
- Monitored inventory levels and reported discrepancies to management for resolution.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Back Office Executive
2 Years 1 Month- Managed daily administrative tasks to ensure efficient office operations.
- Organized and maintained electronic filing systems for easy access to documents.
- Assisted in preparing reports and presentations for management review.
- Monitored inventory levels and facilitated supply orders to maintain operational efficiency.
- Collaborated closely with other administrative staff members to ensure seamless coordination of essential back-office functions.
- Created informative training manuals to help new hires acclimate quickly to their roles as Back Office Assistants.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
10th
12th
Bachelor of Banking & Insurance
Skills
Excellent time management and coordination skill.
Capable in handling challenging situation.
MSCIT
TALLY
English Typing
Marathi Typing
Windows and Mac OS
Microsoft Excel
Word
Advance Excel
Adobe Photoshop
Flash
etc.
Customer relationship building
Sales and marketing strategies
Upselling and cross selling
Cold calling
Business development
Customer service
Interests
Listing Music & Reading Books
Language
Marathi
Hindi
English
PERSONAL DETAILS
- Date of Birth : August 21st 1999
- Gender : Female
- Marital Status : Single
- Height : 5'10'5
- Nationality : Indian
Timeline
AS RO ( Relation Ship Officer )
Sahayog Malti state co-operative Credit Society LTD
04.2026 - CurrentRead More
As cashier+ Customer service
Trimala Tirupati Multi State Co.op society
04.2023 - 12.2025Read More
Back Office Executive
Bajaj Finserv
02.2020 - 03.2022Read More
Maharashtra Board
12th
Read More
Maharashtra Board
10th
Read More
ICLES' Motilal Jhunjhunwala College
Bachelor of Banking & Insurance
Read More