MANISHA BAIRAGI
Guest Delight Manager
Bengaluru
Summary
- 6+ years of successful experience in Quick service restaurant (QSR) Food Service & operation department
- Good and effective communication skills & Guest relationships
- Ability to work independently or Team player
Overview
1
1
Language
5
5
Certifications
2027
2027
years of professional experience
Work History
Restaurant General Manager
Leon's Burger and Wings Private Limited
2025 - Current
- Total 1.1 Years of experience in Leons Burger and Wings Private Limited
- Working As a Restaurant General Manager
- Handling High Volume Outlet & Generating Monthly turnover of 48lack
- Managing 18 staff and 2 shift Manager
- Oversaw daily restaurant operations, ensuring high standards of service and quality.
- Led staff training programs, enhancing team performance and customer satisfaction.
- Implemented cost-control measures, optimizing inventory management and reducing waste.
Assistant Restaurant Manager
RESTAURANT BRAND ASIA(Burger King)
10.2023 - Current
- Total 3.6 years of experience in Burger King
- 1.3 years experience as an Assistant Restaurant manager in Burger King
- Handled 20 lacks/Month Restaurant with 15+ team
Guest Delight Manager
Jubilant Foodworks Limited(Domino's Pizza)
10.2023 - 06.2025
- Total 1.6+ years of experience in Jubilant foods works limited
- Worked as a Guest delight Manager in Domino's Pizza
- Handling 26 lacks/Month restaurant with 20+ team
Shift manager
RESTAURANT BRAND ASIA(Burger King)
04.2021 - 04.2022
- Total 3.6 years of experience in Burger King
- 1 years experience as a shift manager
- 10+ team I was handled in my shift
Team Member
RESTAURANT BRAND ASIA(Burger King)
04.2020 - 04.2021
- Total 3.3 years of experience in Burger King
- Total 1 years Worked as team member
Education
Bachelors of Arts - undefined
West Bengal State university
01.2022
Certificate Course In Food & beverages Service - undefined
Mukesh Training Academy Learning PVT LTD K9
01.2021
Higher secondary - undefined
Ranghat Anchal High school
01.2019
10th Standard - undefined
Bhabanipur Pallimangal Vidyapith
01.2017
Skills
Sales skills
Inventory Management
Wastage Control
Cost Control
Forcast indent
Team Handling
Good communication skills
Mail skills
Excel & Word
Certification
Food & Beverage's Certificate
Interests
Travelling
Cooking
Listening Music
DECLARATION
hereby declare that the information furnished above is true to the best of my knowledge
OBJECTIVE
- I am an energetic, self-motivated individual who is highly organized in my work and at home.
- I have been told that I am a strong-minded character, with a positive can-do personality
- I am hardworking and flexible.
- Being a fast learner, I work well in a team but also on my own tolerant under stressful situations or fast paced environments
STRENGTH
- Good listener
- Patience
- Creativity
- Discipline
- Time management
- Trustworthiness
HERE IS MY PRESENT JOB DISCRIPTIONS - GUEST DELIGHT MANAGER
- All standard recipes are strictly adhered
- Maintain a positive image, to ensure that the service is at all times performed in a professional to the style as specified by the brand.
- To make sure that Company Policy, the Vision Statement, and Departmental Objectives are utilized at all times.
- Achieve sales in a focused and planned manner.
- Handle pressure during the peak hours by ensuring Pre-planning preparation.
- Proper maintain of operation, store inventory & regular indents
- Constantly review all suggestive selling practices.
- Responsible for customer feedback.
- Forecast ordered accurately to minimize wastage.
- Maintain legally requires licenses and documents.
- Maintaining Standard Operating Procedures as per company standards Ensuring the store cleanliness and Hygiene
- Maintaining and analyzing operational Audit and NSF/Quality/OER audits
- Regular checking quality of food & beverages...
- Following daily basis cash less Banking/claiming Expenses
- Making staff duty roaster as per projection salry variable cost
- Accountable for Restaurant Profitability
- Compile KPI,Banking details,etc for whole Area and sending to the respective Area
Timeline
Guest Delight Manager
Jubilant Foodworks Limited(Domino's Pizza)
10.2023 - 06.2025
Assistant Restaurant Manager
RESTAURANT BRAND ASIA(Burger King)
10.2023 - Current
Shift manager
RESTAURANT BRAND ASIA(Burger King)
04.2021 - 04.2022
Team Member
RESTAURANT BRAND ASIA(Burger King)
04.2020 - 04.2021
10th Standard - undefined
Bhabanipur Pallimangal Vidyapith
Higher secondary - undefined
Ranghat Anchal High school
Certificate Course In Food & beverages Service - undefined
Mukesh Training Academy Learning PVT LTD K9
Bachelors of Arts - undefined
West Bengal State university
Restaurant General Manager
Leon's Burger and Wings Private Limited
2025 - Current