Manisha Bajaj
Greater Noida
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Early Childhood Educator
Applewood Montessori Academy
03.2021 - 02.2024
- Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Communicated with parents and other staff about student progress.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Customer Service Representative
Aldo Products Company
09.2018 - 02.2021
- Responded to customer requests for products, services, and company information.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Created and maintained detailed database to develop promotional sales.
- Met customer call guidelines for service levels, handle time and productivity.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
IELTS Trainer
IELTS Centre
09.2017 - 07.2018
- Created teaching materials and developed engaging lesson plans for IELTS Modules.
- Conducted student progress reviews and provided individual feedback for each student on strengths and weaknesses.
- Maintained accurate files of assessment results, graded assignments, and student work.
- Collaborated with other professionals to develop creative solutions to challenges faced by adult learners.
- Proctored IELTS testing to maintain secure testing locations and honest test results.
Education
No Degree - French Language
Henry Harvin
New Delhi01-2026
High School Diploma -
Mohawk College
Hamilton 04-2020
Skills
- Relationship building
- Clear communication
- Scheduling
- Retail store support
- Documentation
- Customer relations
- Multitasking and organization
- Microsoft Office Suite
Timeline
Early Childhood Educator
Applewood Montessori Academy
03.2021 - 02.2024
Customer Service Representative
Aldo Products Company
09.2018 - 02.2021
IELTS Trainer
IELTS Centre
09.2017 - 07.2018
No Degree - French Language
Henry Harvin
High School Diploma -
Mohawk College
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