To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Case Manager
Employee Pooling Resources
6 2023 - Current
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Enhanced customer satisfaction by addressing and resolving annuity-related concerns promptly and professionally.
Handled sensitive personal data with utmost discretion, adhering strictly to privacy policies.
Collaborated with team members to achieve departmental goals and maintain high performance standards.
Updated account information to maintain customer records.
Maintained up-to-date knowledge of product and service changes.
Met customer call guidelines for service levels, handle time and productivity.
Cross-trained and provided backup support for organizational leadership.
Medical Writer
ADI Backoffice Pvt Ltd
01.2021 - 02.2023
Assisted in clinical data management projects
Performed data integrity checks of posters, manuscripts, slide decks, and abstracts
Wrote medical related articles and patient narratives
Demonstrated familiarity with clinical research, a medication development procedure, and any relevant regulatory requirements
Having good knowledge of preparing spec sheets for Define.xml
Worked on newsletters for Eli Lilly & Co
Supported team in delivering scientific research papers, case studies, and medical information
Experience in quality check of clinical regulatory documentation, such as clinical study reports
Effectively gathered and analyzed information from multiple sources
Having good knowledge of preparing Datasets via SDTM and ADAM Guidelines
Knowledge of VVPM.
Education
Skills
MS Office
Hard Working and Dedicated
Positive Attitude
Possess Good Communication Skills
Punctual & Self Motivated
Enthusiastic
Certification
03/16/23
Areas Of Interest
Pharmacovigilance
Clinical Research
Medical Writing
Regulatory Affairs
Academicqualification
10+2 (Medical) - Montessorie Cambridge School, CBSE, with 8.6 CGPA
10th - Montessorie Cambridge School, CBSE with 8.4 CGPA
Certificationscourses
NIDDA GCP certified
Completed online course of "Data Management for Clinical Research" & certification from Vanderblit University through Coursera
Awarded by certification on completion of online course of "Design and Interpretation of Clinical Trials" from Johns Hopkins University through Coursera
Achieved certification in "Speak English Professionally : In person , Online & on the Phone" from Georgia Institute of Technology through Coursera
Senior Administrative Secretary at Human Resources, Employee Relations (CMS)Senior Administrative Secretary at Human Resources, Employee Relations (CMS)