Summary
Overview
Work History
Education
Skills
Certification
Roles And Responsibilities
Profile Summary
Personal Information
Previous Experience
Timeline
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Manisha Dhantole

Mumbai

Summary

Dynamic and results-oriented Project Management Professional and Certified Business Analysis Professional (CBAP) with over 12+ years of experience in Investment Banking, Asset Management, Capital Markets & Retail Banking. Demonstrated success in delivering complex technical projects with a strong emphasis on IT expertise spanning 8+ years. Proven track record in managing end-to-end project lifecycles, from conception to implementation, ensuring alignment with business goals and technical specifications.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Project Consultant in FX - Cash & FX - Options

O2F Info Solutions P Ltd
Hyderabad
02.2022 - 07.2022
  • On-boarded new brokers / feeds, managed enhancements in the existing STP Feed
  • Coordinated with testing units, reviewing test cases and performed end-to-end testing in UAT along with users
  • Performed functional testing on valid business scenarios as determined by user / requestor
  • Executed implementation and release co-ordination in a controlled and risk managed manner along with performing risk management for the projects. Data Migration done for HSBC US & HSBC France to HSBC - UK with Zero Tolerance
  • Acted as SPOC for business requirements and represented the end user in the development team
  • Led and conducted functional testing; carried out validation of product release before user acceptance
  • Integrated SOAP-based web services to facilitate communication between different financial systems, ensuring data integrity and seamless transactions.

Project Consultant in Operational Risk Management

Ernst Young LLP
Mumbai
06.2021 - 12.2021
  • Company Overview: HSBC UK
  • Implemented of the ORM Policies and Framework, with a specific focus on risk and control analysis to ensure that the policy reflect best practices across the process.
  • Identified Risk and Control champions for each function/ department/ business unit to facilitate training and reporting of risk events error and breaches.
  • Prepared and maintained the Operational Risk Register and Functional Risk Assessment documents.
  • Assisted the principal risk owners, product owners and coordinators with the identification of Key Risk Indicators (KRI's) for their functions/departments / business units.
  • Implemented SOAP APIs to enhance the integration of risk management tools with existing enterprise systems, providing real-time data access and updates.
  • HSBC UK

Project Consultant in Operational Risk Management

TechStar IT Group
Hyderabad
11.2022 - 03.2023
  • Company Overview: Sabre - Armenia
  • Sabre - Armenia

Business Analyst in Assets Allocation Strategy through Pvt. Lenders

eClerx Services Ltd
Pune
10.2020 - 02.2021
  • Company Overview: Credit Suisse
  • Interacted with key business users to collect information on business processes and requirements
  • Assigned tasks to associates, staffed projects and updated all involved parties to enhance optimal business flow
  • Mapped current business and operational processes and recommended areas of improvement
  • Collaborated with stakeholders to understand business problem statements and convert them into user stories
  • Articulated product vision and user stories in way clearly understandable to development teams
  • Managed backlog of user stories
  • Credit Suisse

Business Analyst cum Scrum Master for Product Readiness Team

OneLife Capital Advisors LTD
Mumbai
01.2016 - 08.2020
  • Company Overview: Citi Bank
  • Collaborate with internal stakeholders and other departments to define new features, enhancements, and strategic goals
  • Manage relationships with cross-functional stakeholders and IT to ensure consistent and high-quality user stories.
  • Establish key metrics and reporting for site usage and success of new enhancements.
  • Coordinate deployment activities, client review, training modules, and feature announcements.
  • Act as 'voice of the user' and subject matter expert for the Digital Experience platform.
  • Research and escalate impediments and/or defects and participate in defect remediation planning and prioritization.
  • Citi Bank

Sr. Analyst

State Street HCL
Coimbatore
05.2015 - 12.2015

Sr. Associate

Accenture
Mumbai
06.2013 - 07.2014
  • Company Overview: Client Blackrock
  • Client Blackrock

Associate

State Street Syntel
Mumbai
01.2012 - 11.2012

Accountant cum Supervisor

Sachiv Auto Fabs P Ltd
09.2008 - 11.2011

Education

B.com. - Business Administration & Accountancy

Mumbai University
01.2008

Skills

  • Agile-Scrum and Waterfall Methodologies
  • Change Management
  • Business Process Mapping
  • Stakeholder Management
  • GAP Analysis & Use case
  • Business Requirement Documentation
  • Functional & Regression Testing
  • Process Transition
  • Data Management / Reconciliation
  • Product Management
  • Wireframe & Prototyping
  • Business Transformation/ Innovation
  • Product Backlog Prioritization
  • Training and Development
  • User Stories, Epics & Features
  • User Acceptance Testing (UAT)
  • Scrum - Kanban
  • Data Migration / Data Modelling
  • Trade Life Cycle (TLC) in IB
  • Payments Domain
  • Derivatives (Fixed Income, FX, IRS)
  • JIRA
  • Confluence
  • Rally
  • Scrum Board
  • MS Excel
  • MS Office
  • Visio
  • Adobe XD
  • Postman
  • MySQL
  • Microsoft Power BI
  • Version One
  • AGM

Certification

  • CBAP, TrainSmart Academy, 01/01/21
  • Financial Modelling, BSE, 01/01/18

Roles And Responsibilities

  • Elicited & Translated Business requirement into User Stories, BRD, FRD, SRS, PRD.
  • Documented the user stories with Acceptance Criteria, Business value, Precondition, and included any development and testing notes.
  • Conducted AS-IS and TO-BE Analysis and suggested Fit for Business Solutions by designing a Change Strategy.
  • Conducted Gap Analysis, Scope Analysis, Impact Analysis on Business Process using techniques like Prototypes using Adobe XD, Paint 3D, Flow charts using Visio.
  • Organized & Led Requirement Gathering (Elicitation) meetings using techniques like Interviews, Document Analysis, Brainstorming Sessions, and Focus Group Discussions.
  • Worked with cross-functional teams during development and integration testing to deliver end-to-end solutions.
  • Delivered other requirement documents like Use Case, Process Flow, Change Requests, SRS, Requirement Traceability Matrix, Mind Maps, User Guides.
  • Prioritized Requirements using Business Value methods.
  • Communicated client's business requirements by constructing easy to understand data and process models.
  • Performed quality assurance (functional testing) and user acceptance testing facilitating on-time, on-budget and acclaimed 'go-live' of the application.
  • Designed, created and delivered relevant KPIs to executives including root cause analysis, availability, cost, and finished product lead times etc.
  • Proficient in Risk Management planning which includes Risk Identification, Assessment, Risk Analysis, Reporting, and monitor/control.

Profile Summary

Dynamic and results-oriented Project Management Professional and Certified Business Analysis Professional (CBAP) with over 12+ years of experience in Investment Banking, Asset Management, Capital Markets & Retail Banking. Demonstrated success in delivering complex technical projects with a strong emphasis on IT expertise spanning 8+ years. Proven track record in managing end-to-end project lifecycles, from conception to implementation, ensuring alignment with business goals and technical specifications., Received the CBAP badge from Delvin Fletcher, THE CEO of the International Institute of Business Analysis (IIBA), at the AGM 2024., Honored as the winner of the quiz held during the IIBA AGM 2024 in Pune., Led a project that improved operational efficiency by 26%., Implemented a data-driven solution that increased revenue by 32%., Received 'Best Stakeholder Managers Award' - Q4 2020 and again in October 2022 for outstanding stakeholder management.

Personal Information

Title: Business Analyst

Previous Experience

  • State Street HCL, Coimbatore, TN, Sr. Analyst, 05/01/15 - 12/31/15
  • Accenture, Mumbai - Client Blackrock, Sr. Associate, 06/01/13 - 07/31/14
  • State Street Syntel, Mumbai, Associate, 01/01/12 - 11/30/12
  • Sachiv Auto Fabs P Ltd, Accountant cum Supervisor, 09/01/08 - 11/30/11

Timeline

Project Consultant in Operational Risk Management

TechStar IT Group
11.2022 - 03.2023

Project Consultant in FX - Cash & FX - Options

O2F Info Solutions P Ltd
02.2022 - 07.2022

Project Consultant in Operational Risk Management

Ernst Young LLP
06.2021 - 12.2021

Business Analyst in Assets Allocation Strategy through Pvt. Lenders

eClerx Services Ltd
10.2020 - 02.2021

Business Analyst cum Scrum Master for Product Readiness Team

OneLife Capital Advisors LTD
01.2016 - 08.2020

Sr. Analyst

State Street HCL
05.2015 - 12.2015

Sr. Associate

Accenture
06.2013 - 07.2014

Associate

State Street Syntel
01.2012 - 11.2012

Accountant cum Supervisor

Sachiv Auto Fabs P Ltd
09.2008 - 11.2011

B.com. - Business Administration & Accountancy

Mumbai University

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Manisha Dhantole