Manisha Gawde
Technical Writer
Summary
A dynamic professional with total work experience of 15.9 years in Information Technology having worked on different platforms across various domains. As a seasoned technical writer with 8 years in technical writing I love and enjoy transforming complex technical information into user-friendly, simple language. My passion for testing, learning recent technologies, and curiosity to understand the products keeps me motivated, driving to seek new challenges, and continuously striving for improvement.
Overview
22
22
years of professional experience
9
9
Certifications
Work History
Consultant Tech Writer
StatusNeo Private Ltd.
4 2024
- Documenting new product features, doc defects for TIBCO products in concise, usable content, and in adherence to the company’s style guides
- Documenting for Developer Guide, User Guide, Installation, Configuration, Architect, Security Guides, and Release Notes using XML based authoring tool Madcap Flare
- Researching on product’s new features by installing the product, learning through the documentation of integrated product, testing the UI
- Determining project scope, content structure, tasks, schedules, and deliverables
- Updating Doc plan, pre-release checklist and other documentation processes on Confluence
- Analyzing the documented content for its correctness and conciseness with TIBCO standards using Acrolinx Content Analyzer
- Collaborating with the SME, product team, support, and other stakeholders for information gathering, technical reviews, analyzing functional and test specifications
- Participating in engineering meetings for demos, query resolution, updates for current release, milestones
- Documenting Hotfixes in JIRA and performing PDF/HTML checks before the release of TIBCO products
- Preparing What’s New and other videos for documentation processes in Camtasia
- Maintaining document versions in GitHub and SVN
- Troubleshooting problems faced by team members while migrating to Citrix Workspace.
Technical Writer
Cloud Software Group
05.2023 - 03.2024
- Documented product features, doc defects for TIBCO products in concise, usable content and in adherence to the company’s style guides
- Documentation of Developer Guide, User Guide, Installation, Configuration, Architect, Security Guides, and Release Notes using XML based authoring tool Madcap Flare
- Updated the Doc plan, pre-release checklist and other documentation processes on Confluence
- Analyzed the documented content for its correctness and conciseness with TIBCO standards using Acrolinx Content Analyzer
- Collaboration with the SME, product team, support, and other stakeholders for information gathering, technical reviews, analyzing functional and test specifications
- Participated in engineering meetings for demos, query resolution, updates for current release, milestones
- Documented Hotfixes in JIRA
- Prepared videos for documentation processes in Camtasia
- Maintained document versions in SVN
- Contributed towards other TIBCO products for data clean-up and rebranding using Madcap Flare.
Technical Writer
Protegrity India Ltd.
11.2021 - 02.2023
- Documented feature enhancements, doc defects for Protegrity’s RDBMS products, such as Oracle and MSSQL using XMLMind in simple, concise manner, and as per Protegrity’s standards
- Evaluating documentation, test scenarios prepared by testing team and producing high quality published guides for clients
- Reviewing the documentation of Security Performance Guide by the Security team
- Sanity testing and verification of the published artifacts maintained in JFrog
- Handled DocOps tasks where doc builds were run on demand for various Protegrity products
- Handled end-to-end DDLC process followed at Protegrity
- Maintained document versions in GitHub
- Collaboration with the SME, product team, support, and other stakeholders for information gathering, technical reviews, analyzing functional specifications
- Participated in engineering meetings for demos, query resolution, updates for current release
- Researched the Protegrity products by installing the products and understanding the UI and flow of the products
- Initiated presentation on Basics of Information Architecture to the documentation team as part of the knowledge sharing session
- Actively contributed and demonstrated to the team conversion of ASCII document to a text file
- Undergone training on documentation for user-accessibility as per Web Content Accessibility Guidelines (WCAG) 2.1.
Technical Writer
Technowrites Pvt. Ltd.
11.2020 - 10.2021
- Prepared estimation, Table of Contents (ToC), and transcripts based on the product demos conducted by the client
- Documented content end user documentation, such as user guide and administrative guides in simple, concise manner, and in adherence to MSTP guidelines
- Peer review of documents prepared by other writers for content accuracy, grammar, flow, consistency and adherence to MSTP guidelines
- Analyzing the requirements, screen flow of the application by exploring the application, sanity testing, and demo recordings
- Collaborating with the Subject Matter Expert (SME) for demos, information gathering, and query resolution
- Contribution towards the whitepaper for API documentation
- Prepared presentations on Data Science, project case studies, review checklist and other project tracking documents
- Mentored new team members
- Special Mention: Received Individual Performance Award for e-Zest project.
Project Lead
LTI (Larsen and Toubro Infotech Limited)
12.2013 - 12.2014
- Managed a team of ten resources and managed end-to-end testing activities for the testing project
- Documented the Release Notes, test plan, test cases, test scenarios for the releases and updates in the Knowledge Capture Document for Personal Auto LoB
- Maintained document versions in VSS
- Communication with the client for upcoming releases, project updates, issues, and queries
- Handled different project audits by the quality assurance team
- Prepared effort estimation and resource allocation as per the priority of tasks
- Performed peer reviews and tracked logged defects in JIRA
- Coordinated with the developers, Business Analyst for defect fixing and other issues
- Mentored new team members.
Test Lead
Polaris Software Labs Ltd.
05.2011 - 07.2012
- Managed a team of 5 resources and managed end-to-end testing activities for the testing project
- Documented the Release Notes, test plan, test cases, test scenarios for the releases
- Communication with the client for upcoming releases, project updates, issues, and queries
- Handled different project audits by the quality assurance team
- Prepared effort estimation and resource allocation as per the priority of tasks
- Performed peer reviews and tracked logged defects in JIRA
- Coordinated with the developers, Business Analyst, and other stakeholders for defect fixing and other issues
- Mentored new team members.
Senior Software Engineer
LTI (Larsen and Toubro Infotech Limited)
03.2002 - 11.2010
- Documented the Release Notes, FRS, test plan, test cases, test scenarios for the Personal Auto LoB releases
- Documented Knowledge Capture Document for Personal Auto LoB
- Maintained document versions in VSS
- Communicated with the client for upcoming releases, project updates, issues, and queries
- Performed peer reviews and tracked logged defects in JIRA
- Coordinated with the developers, Business Analyst for defect fixing and other issues
- Mentored new team members.
Education
Post Graduate Diploma in Technical Writing -
Advance Diploma in Business Administration (Banking & Insurance) - undefined
Bachelor of Commerce - undefined
Skills
Windows 10/2000/NT/XP
IBM OS/390
IBM S/390
HP3000
Oracle
SQL Server 2000
DB2
GitHub
GitLab
Visual Source Safe (VSS)
Subversion (SVN)
Atlassian JIRA
Atlassian Confluence
Acrolinx
MS Visio
XMind
Adobe Captivate
Adobe FrameMaker
Postman
Swagger
JFrog
Office 365
Google Workspace
MS Project
EPM 2010
Microsoft Test Manager (MTM)
Clear Quest
HPQC
Bugzilla
Team Foundation Server (TFS)
Certification
AWS Certified Cloud Practitioner Foundational, CLF-C01, 03/2023
Writingsamples
Will be shared if asked.
Linkedinprofile
https://www.linkedin.com/in/manisha-gawde-81657624/
Personal Information
- Date of Birth: 12/11/1979
- Marital Status: Married
Training
- Attended Madcap Flare Introductory Training by STC India (2021)
- Attended API documentation training at Technowrites Pvt. Ltd (2021)
- Attended Minimalism in Practice training by STC India (2021)
- Attended STC India Annual Conference (2020)
- Attended training on Git and GitHub training at Technowrites Pvt. Ltd (2020)
- Attended 4 days Business Analyst workshop conducted by Mindmap IT Solution Pvt. Ltd (2010)
Timeline
Technical Writer
Cloud Software Group
05.2023 - 03.2024
Technical Writer
Protegrity India Ltd.
11.2021 - 02.2023
Technical Writer
Technowrites Pvt. Ltd.
11.2020 - 10.2021
Project Lead
LTI (Larsen and Toubro Infotech Limited)
12.2013 - 12.2014
Test Lead
Polaris Software Labs Ltd.
05.2011 - 07.2012
Senior Software Engineer
LTI (Larsen and Toubro Infotech Limited)
03.2002 - 11.2010
Consultant Tech Writer
StatusNeo Private Ltd.
4 2024
Post Graduate Diploma in Technical Writing -
Advance Diploma in Business Administration (Banking & Insurance) - undefined
Bachelor of Commerce - undefined
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