A Competent Professional with 9+ years of experience in Learning & Development, Team Management, Project Management & Change Management. Self-motivated individual seeking a role in a customer/client centric and employee- oriented environment with an opportunity for Professional challenges.
Salesforce Marketing Cloud
CRM
Curriculum Development
Behavioral Training/Process
Team Management Skills
Verbal & Written Communication
Storyline
Lucid Chart
Change Management
Stakeholder Management
Email Studio
Project Management
Instructional Design
Training of New Hires & -QT
Knowledge of Content Design
Articulate V60
Rise
Storyboarding
Mistake Proofing
Operations Management
Task Delegation
Facilitation Techniques
Teamwork and Collaboration
Professional ethics understanding
Problem-solving abilities
Team Management
Strategic Planning
Salesforce Certified Administrator