Manisha Mazumder
Operations Manager
Pune
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
CS Group Manager
Amazon
Pune
09.2020 - Current
- Maintained excellent attendance record, consistently arriving to work on time.
- Drove operational improvements which resulted in savings and improved profit margins.
- Identified issues, analyzed information and provided solutions to problems.
- Collaborated with team members to achieve target results.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Created plans and communicated deadlines to complete projects on time.
CS Team Manager
Amazon
Pune
05.2017 - 08.2020
- Carried out day-to-day duties accurately and efficiently.
- Worked with customers to understand needs and provide excellent service.
- Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
- Participated in team-building activities to enhance working relationships.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Education
B.E. - Instrumentation Technology
Dayanand Sagar College of Engineering
Bangalore 06.2008 - 05.2012
MBA - Operations And Supply Chain Management
Balaji Institute of Modern Management
Pune 06.2015 - 04.2017
Skills
Problem Solving and decision making
Stress Management
Helping Underperforming employees improve
Process Improvement
Critical and Strategic Thinking
Catapult from Harvard Business School
Accomplishments
1. Employee of the Year - 2019
2. Outstanding Leader Award
3. Leader of Leader Award
Timeline
CS Group Manager
Amazon
09.2020 - Current
CS Team Manager
Amazon
05.2017 - 08.2020
MBA - Operations And Supply Chain Management
Balaji Institute of Modern Management
06.2015 - 04.2017
B.E. - Instrumentation Technology
Dayanand Sagar College of Engineering
06.2008 - 05.2012