Manisha Mohanty
Project Leader
Gurgaon
Summary
Accomplished Project Leader with a experience of 6+ years handing 30+ team both in Sales & Operations, have proven track record at OYO Rooms, adept in Project Management and fostering Customer Relationships. Excelled in leading diverse teams to exceed goals through strategic planning and effective communication, enhancing productivity and client satisfaction. Skilled in multitasking and process improvement, consistently delivering projects with excellence.
Overview
7
7
years of professional experience
Work History
Project Leader
OYO Rooms
07.2018 - Current
- Lead a Team of 21 members in Operational role & a team of 32 Business development managers in Sales role.
- Consistently met or exceeded departmental goals by effectively managing resources and establishing clear objectives for the team.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Observed progress of each project, examined risks and coordinated contingency plans.
- Developed comprehensive project plans that outlined clear goals, timelines, and milestones for all stakeholders involved.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Successfully led multiple projects simultaneously while maintaining a focus on priorities, resource allocation, and overall strategic objectives.
- Established strong relationships with clients, fostering trust and open communication throughout the entire project lifecycle.
- Enhanced problem-solving skills within the team through facilitating brainstorming sessions and encouraging creative thinking.
- Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction.
- Established a culture of accountability within the team, resulting in higher levels of individual responsibility towards achieving organizational goals.
Relationship Manager
HFFC
11.2017 - 07.2018
- Negotiated favorable loan terms for clients by collaborating with underwriters and lenders.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Increased home loan sales by developing and implementing strategic marketing plans.
- Balanced a high volume of competing priorities and demands while maintaining a professional demeanor and consistently meeting deadlines.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Negotiated favorable loan terms for clients by collaborating with underwriters and lenders.
Education
MBA - Marketing & Sales
JK Business School
Gurgaon, India 04.2001 -
Certification - Customer Relationship Management
IIM Bangalore
04.2001 -
Skills
Project Management
Team Management
Documentation And Reporting
Collaborative Project Development
Task Delegation
Project Scheduling
Logistical Planning
Customer Relationship Management (CRM)
Business Partner Management
Contract Negotiations
Effective project management
Industry Expertise
Risk Analysis
Strategic Analysis
Multi-tasking skills
Process Improvement
Timeline
Project Leader
OYO Rooms
07.2018 - Current
Relationship Manager
HFFC
11.2017 - 07.2018
MBA - Marketing & Sales
JK Business School
04.2001 -
Certification - Customer Relationship Management
IIM Bangalore
04.2001 -
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