Manisha Payer
Senior Interface Developer
Thane
Summary
Experienced HL7 Interface Developer with 12+ years of expertise in US healthcare IT, specializing in healthcare integration, interoperability, and interface development across EHR/EMR systems. Proven track record in designing, implementing, and supporting HL7 v2.x interfaces (ADT, ORU, ORM, DFT, SIU) using leading interface engines like Mirth Connect, Eclinicalworks OCI. Strong experience in FHIR APIs, CCDA, and X12 transactions with deep understanding of HIPAA compliance and healthcare workflows. Adept at data mapping, transformation, troubleshooting, and production support in high-volume environments. Skilled in end-to-end interface lifecycle management, including requirements gathering, design, testing, and deployment. Known for delivering scalable integration solutions that improve system performance and data accuracy.
Overview
17
17
years of professional experience
Work History
Technical Lead – Healthcare Integration
CitiusTech Healthcare Technology
04.2022 - 02.2026
- Led end-to-end implementation of 50+ HL7 interfaces, including ADT, ORU, ORM, DFT, and SIU, improving data exchange efficiency by 30%
- Designed and deployed scalable integration workflows using Mirth Connect and API-based architectures, reducing manual intervention by 40%
- Performed root cause analysis for production issues, reducing recurring incidents by 25% through permanent fixes
- Managed interface lifecycle including requirements gathering, data mapping, transformation, testing, and go-live support
- Implemented secure data exchange using SFTP, TCP/IP, VPN, and SSL, ensuring HIPAA compliance across all integrations
- Collaborated with EHR/EMR vendors and third-party systems to enable seamless interoperability across clinical, lab, and pharmacy systems
- Automated deployment pipelines, improving release efficiency and reducing deployment time by 35%
- Mentored junior developers and conducted knowledge transfer sessions, improving team productivity
Interface Implementation Specialist
eClinicalWorks Pvt Ltd
10.2015 - 04.2022
- Built and supported 4000+ healthcare interfaces across lab, radiology, and practice management systems, clinical, dental
- Implemented HL7 message workflows (ADT, ORU, ORM, SIU, DFT) ensuring accurate clinical data exchange across systems
- Led migration and upgrade of EMR systems (v10 to v11), improving system performance and stability
- Developed complex data mappings and transformations using XML, HL7, and flat files
- Executed SQL queries for data extraction, validation, and troubleshooting, improving data accuracy by 20%
- Managed connectivity setups including SFTP, file-based, TCP/IP, and web services integrations
- Conducted client onboarding, requirement analysis, and technical design documentation
- Provided production support and resolved high-priority issues within SLA, achieving 95%+ client satisfaction
Application Support Engineer
Softcon Solutions
08.2014 - 10.2015
- Provided production support for enterprise applications, resolving database and system issues
- Performed SQL Server troubleshooting, improving system uptime by 15%
- Managed incident lifecycle using ITIL practices, ensuring timely resolution of critical issues
- Conducted performance tuning and system monitoring for improved application stability
- Supported deployment, validation, and rollout of software releases
Associate Manager
MK Infotech
08.2013 - 02.2014
- Managed technical team operations and ensured on-time delivery of multiple healthcare integration projects within defined timelines.
- Led training, mentoring, and performance management initiatives, improving team productivity and skill development.
- Drove timely resolution of technical issues, and implemented process improvements, enhancing system efficiency and service quality.
Application Support Engineer
Omnitech Info Solutions
01.2012 - 08.2013
- Provided technical support for enterprise applications and resolved system issues
- Troubleshot application errors using logs and configuration analysis
- Supported end users via remote tools, improving response time
Technical Support Engineer
Reliance
10.2008 - 10.2010
- Delivered technical support for hardware, software, and network issues
- Configured and maintained systems, ensuring optimal performance
- Resolved network issues including IP configuration, DHCP, and routing
Education
Bachelor of Engineering (B.E.) - Computer Science
SSVPS College of Engineering
Dhule06-2006
Skills
HL7 & Healthcare Standards: HL7 v2x (ADT, ORU, ORM, DFT, SIU), HL7 v3, FHIR, CCDA, 837 (Claims), HIPAA Compliance
Integration Engines ,EMR: Mirth Connect, OCI, EClinicalWorks, Athenahealth
Integration & Interoperability: Healthcare Integration, Interface Engine, Data Mapping, Transformation, API Integration, Web Services (REST/SOAP), Interoperability
Databases: MySQL, Microsoft SQL Server
Technical mentoring
Software development life cycle
Project management
Requirements gathering
API design and development
Issue troubleshooting
Functional requirements
AWARDS & RECOGNITION
Star Award – Recognized for outstanding performance and delivery of high-quality healthcare integration solutions, Best Employee Award – Honoured for exceptional contribution and consistent project success, Impact Maker Award – Acknowledged for leadership, mentoring, and effective knowledge transfer, Champion Award (Client: Arcadia) – Awarded for developing an AI-driven automation solution improving operational efficiency
ADDITIONAL INFORMATION
- Strong expertise in Healthcare Integration, EHR/EMR systems, and Interoperability
- Extensive experience in production support, troubleshooting, and performance optimization
- Proven ability to manage multiple projects and deliver within deadlines
- Excellent communication and stakeholder management skills
Timeline
Technical Lead – Healthcare Integration
CitiusTech Healthcare Technology
04.2022 - 02.2026
Interface Implementation Specialist
eClinicalWorks Pvt Ltd
10.2015 - 04.2022
Application Support Engineer
Softcon Solutions
08.2014 - 10.2015
Associate Manager
MK Infotech
08.2013 - 02.2014
Application Support Engineer
Omnitech Info Solutions
01.2012 - 08.2013
Technical Support Engineer
Reliance
10.2008 - 10.2010
Bachelor of Engineering (B.E.) - Computer Science
SSVPS College of Engineering