MANISHA POOJARI

Client Interaction and Coordination:

• Engaged in effective communication and collaboration with both domestic and international clients, managing their orders and facilitating seamless payment transactions.

Jewelry Management:

• Oversaw the entire jewelry-making process, including pricing strategies and meticulous quality checks for each piece.

Executive Support:

• Provided valuable assistance to the Director by organizing essential travel documents such as passports, visas, and tickets.

Logistics and Inventory Management:

• Utilized Mazal Software for efficient workflow and collaborated with the Accounts Manager to maintain accurate stock tallies.

Export Operations:

• Managed the intricacies of export processes, ensuring compliance and successful execution.

Human Resources and Payroll:

• Processed salaries for employees, contributing to the smooth functioning of the organization.

Client Diversity:

• Demonstrated expertise in handling and interacting with clients dealing in precious materials, including gold, diamonds, and colorstones.

Design Estimation and Production Oversight:

• Conducted estimations for jewelry designs and actively monitored the production process to align with client expectations.

Event Coordination:

• Successfully orchestrated office exhibitions and various events to showcase products and enhance brand visibility.

Business Travel:

• Executed strategic business visits to Delhi, Hyderabad, and Kolkata, fostering key relationships and contributing to business expansion initiatives.

Administrative Excellence:

• Spearheaded administrative operations with a focus on efficiency, organization, and attention to detail.

Office Management:

• Managed day-to-day office tasks, including communication handling, supply management, and ensuring a conducive working environment.

Documentation and Record-Keeping:

• Maintained meticulous records, handled documentation, and ensured data accuracy for smooth workflow.

Coordination and Communication:

• Facilitated seamless communication between various departments, fostering a collaborative and productive work atmosphere.

Front Desk Operations:

• Managed front desk responsibilities, including greeting visitors, handling phone calls, and addressing inquiries promptly.

Scheduling and Calendar Management:

• Efficiently organized schedules and appointments for the team, optimizing time management and ensuring deadlines were met.

Vendor Coordination:

• Coordinated with vendors to ensure timely delivery of supplies and services, contributing to uninterrupted office operations.

Problem Resolution:

• Demonstrated problem-solving skills by efficiently resolving day-to-day challenges and contributing to a positive work environment.

Adaptability:

• Adapted to evolving responsibilities and demonstrated flexibility in handling diverse tasks to support the overall functioning of the organization.

• Utilized job portals and conducted headhunting to source profiles effectively.
• Managed the entire recruitment life cycle, from initial contact to onboarding.
• Facilitated communication between clients and candidates, actively following up for valuable feedback.
• Strategically planned and organized interviews and meetings to streamline the hiring process.
• Engaged with seniors and clients to gather requirements and feedback, ensuring alignment with organizational goals.

• Managed EPBAX operations, ensuring seamless communication across the organization.
• Coordinated efficiently with various departments, fostering interdepartmental collaboration and enhancing workflow.
• Orchestrated travel arrangements for company staff and guests, optimizing schedules for convenience and cost-effectiveness.
• Tracked stationery usage and procurement, maintaining sufficient supplies for day-to-day operations.
• Maintained accurate attendance records, contributing to HR processes and payroll management.
• Handled inbound calls, took messages, scheduled appointments, and facilitated smooth call transfers to the relevant personnel.
• Executed outbound calls to clients as per instructions, maintaining a professional and client-centric communication approach.
• Operated a multi-line telephone system, promptly addressing incoming calls, determining their purpose, and forwarding them to the appropriate personnel or department.
• Managed job queries efficiently via phone communication, providing necessary information to stakeholders.
• Performed various clerical duties, including filing, faxing, and receiving courier packages, maintaining meticulous records.
• Established and maintained effective communication channels among all staff, promoting a collaborative work environment.
• Reported directly to the Senior Manager, ensuring consistent and transparent communication at all levels.