B 703, Zen Atlantis, Hiranandani Gardens, Powai, Mumbai
Summary
I carry with me a diversified experience across the banking Industry spanning over 11 years with a strong self-belief and a go-getter attitude towards my goals in life.
My forte lies in Relationship Management, Investment Advisory and networking with a strong penchant for delivering superior customer experiences whilst following a complete “customer centric driven model outlook” to nurture financial goals.
I endeavor to continue my career with an organization where work requires me to leverage my logical and analytical abilities and contribute in a tangible way to organization's vision, thereby ensuring mutual growth and success.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Senior Premier Relationship Manager
Hongkong and Shanghai Banking Corporation
Mumbai
12.2019 - Current
Playing an integral part of flagship offering of HSBC ‘’Premier Banking’’ in order to grow and nurture HSBC Premier relationships (the HNI segment of the Wealth & Private Banking customer base) and achieve business targets as laid down and in accordance with the business plan.
To facilitate a single point of contact for all Premier customers, anticipate needs and provide required banking/financial advisory services.
Maximize profit and achievement of the growth of Premier clients portfolio.
Identification of opportunities for wealth reviews and delivering wealth solutions as an adviser.
Achieve agreed financial targets by development of existing and new relationships
Build effective relationships with clients to retain and develop sustainable relationships
Complete regular reviews with clients to understand their current and long term needs and advise them on the products and services that help them achieve their goals
Effective use of tools and information to drive client service delivery and to ensure that high quality customer service is provided to customers in line with Global Premier Service Standards.
Work with the broader branch, support and direct teams to ensure achievement of the business performance measures by delivering differentiated products and services to the client.
Collaborate with the wider team to deliver the Branch Performance measures and plan to support the multi-channel client journey.
Achievements
I have been managing the biggest client relationship(70 crores) of Juhu Branch.
Qualified the Year End Convention 2019
Qualified Skill Up 1 Campaign
Qualified Skill Up 2 Campaign
Premier Relationship Manager
Hongkong and Shanghai Banking Corporation
Mumbai
10.2015 - 11.2019
Achievements
Qualified the Year End Convention 2015
Senior Premier Client Manager
Hongkong and Shanghai Banking Corporation
Mumbai
09.2013 - 09.2015
Premier Wealth Manager
Hongkong and Shanghai Banking Corporation
Mumbai
11.2012 - 08.2013
Affluent Banker
Citibank
Mumbai
10.2010 - 11.2012
Education
MBA - PGDM Marketing & IT
Institute of Management Technology
Nagpur
06.2008 - 03.2010
Skills
Excellent sales, people management and interpersonal communication skills
Human Resources Manager at The HongKong and Shanghai Banking Corporation LimitedHuman Resources Manager at The HongKong and Shanghai Banking Corporation Limited
Associate Vice President Client Service Specialist at Hongkong and Shanghai Banking Corporation LimitedAssociate Vice President Client Service Specialist at Hongkong and Shanghai Banking Corporation Limited