Manisha Rohilla
MIS Executive
Overview
2
2
years of professional experience
Work History
Service Coordinator
TVS electronic
11.2019 - 08.2021
- Developed productive working relationships with churches, schools, government agencies, and charitable organizations.
- Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
- Maintained accurate records and full compliance with government regulations and agency guidelines.
- Prepared reports on service performance metrics and key indicators for management review.
Service Coordinator
Karvy Innotech Ltd. (Formerly known as HCL Services Ltd.)
11.2019
- Responsible for coordinating, monitoring and improving the service activities of the organization
- Answering email queries accurately and consistently
- Preparing MIS on Daily / Weekly & monthly Basis
- Generating & maintaining day to day MIS Data
- Maintaining records (Like - Call reports/ Agreements / Project SOW / Vendor Records) - Preparation of reports as per requirement
- RCA for loopholes
- Dedicated to finishing projects by or even before the set deadline/SLA
- Ability to work for long hours and deliver results within reasonable timeframe to ensure internal client satisfaction
- SLC call planner and call closer
- Mail.
Education
10TH -
DAV PUBLIC SCHOOL CBSE
12TH - undefined
NATIONAL INSTITUTE OF OPEN SCHOOLING
Diploma in CSE - undefined
HSBTE
Bachelor of Science - BCA
INDRA GANDHI NATIONAL UNIVERSITY
DELHI 04.2001 -
Skills
Ability to work under pressureEscalation handlingPlannerTime management skillProblem SolvingKnowledge of C and CMicrosoft Office1 Year diploma in computer science ( Hartron )
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Service Coordinator
Karvy Innotech Ltd. (Formerly known as HCL Services Ltd.)
11.2019
Service Coordinator
TVS electronic
11.2019 - 08.2021
Bachelor of Science - BCA
INDRA GANDHI NATIONAL UNIVERSITY
04.2001 -
10TH -
DAV PUBLIC SCHOOL CBSE
12TH - undefined
NATIONAL INSTITUTE OF OPEN SCHOOLING
Diploma in CSE - undefined
HSBTE
Personal Information
- Date of Birth: 05/03/97
- Nationality: Indian
- Marital Status: Single
Disclaimer
I do hereby declare that the above information is true to the best of my knowledge.
Personal Information
- Date of Birth: 05/03/97
- Nationality: Indian
- Marital Status: Single
Disclaimer
I do hereby declare that the above information is true to the best of my knowledge.